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So, i send the job to the rip with live transparecy (v 1.7 or whatever) and it craps out with a memory error.
Thanks for the advice guys. I think she would crap if I told her what the 2x my hourly rate fee would be.
Joe, I've dealt with clients like that at work. At one shop we had a $15 minimum charge for design work (eg: unarchiving an old job and making changes) and the hourly rate was $45. I will never forget one woman who bitched about this every time she wanted changes made to her stupid flyers and said she "shouldn't have to pay" each time she wanted to make changes.In the past I've told clients just how expensive the computer equipment and software is (actual $ amounts) just to shut them up and justify why we charged what we charged.
Be warned, though - these are often the most frustrating clients who will make change after change after change and won't actually read the copy they give you until the 3rd revision and then they'll notice their own phone number is wrong or something like that.