I got an indy file from a customer that gives me an immediate error and will not open on my machine.
First I get a you do not have the plugin "SHAREDCONTENT.RPLN"
I click okay and then get another list that I don't have and Adobe suggests that I update plugins.
FormField.InDesignPlugin
XML.InDesignPlugin
TEXT.InDesignPlugin
Hyperlinks.InDesignPlugin
DocumentFramework.InDesignPlugin
Graphics.InDesignPlugin
What gives? Is it on my end or theirs?
I'm running CS5 and the file info says CS5 as well.
Cannot open on any other computer running CS5 here either, thinking it must be customer.
I'll bet it's a 5.5 file.
Quote from: Farabomb on December 28, 2011, 09:22:10 AMI'll bet it's a 5.5 file.
Does CS5.5 only show as a CS5 file when doing a get info on a Mac?
Quote from: Grimace on December 28, 2011, 09:24:54 AMQuote from: Farabomb on December 28, 2011, 09:22:10 AMI'll bet it's a 5.5 file.
Does CS5.5 only show as a CS5 file when doing a get info on a Mac?
yup.
You got yourself a 5.5 file there, my friend.
Thanks, I'll have him save it down.
Honestly I don't know. I haven't run across a 5.5 file in the wild yet but that error sure looks like a newer version error.
Pretty sure info will tell you it's the newest version of said software installed no matter what version it was built in.
That has to be one of the dumbest "features" to any of the Creative Suite apps. It doesn't tell you anything useful, so it takes running into it a few times before you figure out the problem. Adobe needs to figure out a better system for that.
What I hate is that on Mac, the .indd extension offers no help at all. I usually save my files .ind3, .ind4, .ind5 .ind55 etc for future reference. Also, if you MAKE the software, why have it treat leading/tracking differently so you get reflow when going between versions; Adobe, if you make the .inx/.idml a "save down" then let it open the same friggin' way as it did on the newer version without the reflow.
what's even more fun is that it will "lose" certain fonts when downsaved. A file with the fonts loaded the whole downsave process will ask for [fontname]BT suddenly when opened in cs3
Sounds quarky.
Alright, I can't figure out how to save as any other version than CS5 on my machine.
I am trying to tell a new InDesign user how to save as a file I can open.
How does one save to a lower/older version of InDesign????
Quote from: Grimace on December 28, 2011, 01:07:04 PMAlright, I can't figure out how to save as any other version than CS5 on my machine.
I am trying to tell a new InDesign user how to save as a file I can open.
How does one save to a lower/older version of InDesign????
I think you have to export instead of Save As. Pick InDesign Markup (IDML) as the file type.
Quote from: Joe on December 28, 2011, 01:10:55 PMQuote from: Grimace on December 28, 2011, 01:07:04 PMAlright, I can't figure out how to save as any other version than CS5 on my machine.
I am trying to tell a new InDesign user how to save as a file I can open.
How does one save to a lower/older version of InDesign????
I think you have to export instead of Save As. Pick InDesign Markup (IDML) as the file type.
Thanks!
I just figured it out.... :embarrassed:
Quote from: t-pat on December 28, 2011, 10:02:23 AMwhat's even more fun is that it will "lose" certain fonts when downsaved. A file with the fonts loaded the whole downsave process will ask for [fontname]BT suddenly when opened in cs3
My favorite part is how each version reads font names differently. So one version sees "Times New Roman" and another sees "TimesNewRoman" and yet another sees "TimesNewRoman(truetype)" and they're all the same stinkin' font! WTF doesn't even begin to cover that stupidity.
The whole game is "let's go over to the counter, and ask the nice cashier to upgrade you. I'm holding a Glock in my jacket pocket, so no false moves. Smile nicely when you've paid, and we'll just leave quietly".
yeah, I find it hard to believe you guys can't open CS5.5 with CS5
that is so ridiculous
Adobe doesn't think so.
:laugh: :laugh: True. They are lovin' it all the way to the bank.
Quote from: Tracy on December 28, 2011, 04:52:44 PMyeah, I find it hard to believe you guys can't open CS5.5 with CS5
that is so ridiculous
Quote from: Farabomb on December 29, 2011, 09:31:54 AMAdobe doesn't think so.
Quote from: Sabrina The Turd Polisher on December 29, 2011, 09:48:12 AM:laugh: :laugh: True. They are lovin' it all the way to the bank.
Indeed. If you could open 5.5 files with 5 why would you bother buying 5.5? Adobe does know what it is doing. Just like skipping a version on upgrades doesn't save you any money as the farther back you upgrade the more expensive it gets so you pay for the version you skipped before it is all said and done.
Had so much fun trying to downsave a Quark file on my boss' computer the other day. Didn't realize you had to actually select what version you were downsaving it to or else it would save it in the same version.
We've had a couple of InDesign 5.5 files come in and it took researching online to figure out why we couldn't open them in CS5.
Quote from: Dan Chak on January 03, 2012, 04:08:47 PMHad so much fun trying to downsave a Quark file on my boss' computer the other day. Didn't realize you had to actually select what version you were downsaving it to or else it would save it in the same version.
We've had a couple of InDesign 5.5 files come in and it took researching online to figure out why we couldn't open them in CS5.
Welcome to the forum.
Quote from: Dan Chak on January 03, 2012, 04:08:47 PMHad so much fun trying to downsave a Quark file on my boss' computer the other day. Didn't realize you had to actually select what version you were downsaving it to or else it would save it in the same version.
We've had a couple of InDesign 5.5 files come in and it took researching online to figure out why we couldn't open them in CS5.
The 'Missing Plugins' is usually the precursor to 'Houston, we have a problem...' :tonofbricks: