"How QuarkXPress became a mere afterthought in publishing"

[tuff_gong]

http://arstechnica.com/information-technology/2014/01/quarkxpress-the-demise-of-a-design-desk-darling/

[born2print]

Hey mon! 

[Joe]

Good read. One user comment stands out to me and is exactly how I always felt dealing with Quark:

but holy cow, if you somehow needed to reinstall Quark and misplaced a license key...well, it would be easier to pass an ammendment to the Constitution than to get help from Quark. They treated us like common criminals.

[David]

yep, I lived through the conversion and hated Quark for not moving over to OS X faster than they did, that was just a pure stupid move.. or non move as the case may be.

[Joe]

yep, I lived through the conversion and hated Quark for not moving over to OS X faster than they did, that was just a pure stupid move.. or non move as the case may be.

At the time it didn't seem that stupid as at one point Apple was close to folding up shop and going the way of the do-do bird.

[gnubler]

One of the comments:

Back in 2006 there was an epic thread in the Macintosh Achaea, in which a hilariously transparent shill for Quark, user WizenPub, went on and on about the (forthcoming) awesomeness of Quark 7 over InDesign. He lasted 36 posts before being sent East of Eden for his troubles. Good times!

Sound familiar? Poor Shelly...

[Possum]

I see near the end of the article, the writer isn't too fond of Adobe's Cash Cow. Hmmmmm.

[frailer]

They are smiling like The Cheshire Cat.

[Possum]

Good read. One user comment stands out to me and is exactly how I always felt dealing with Quark:

but holy cow, if you somehow needed to reinstall Quark and misplaced a license key...well, it would be easier to pass an ammendment to the Constitution than to get help from Quark. They treated us like common criminals.

Sounds a lot like the time we upgraded the Suite and the case and disks from the previous version had "disappeared." Adobe has a particular phone number to call if you lost your serial number. Guess what? You call that number and tell them you lost the serial but have the invoice and all to verify who you are, and they can't help you.

[Joe]

I'll bet they would have helped you upgrade to the latest version.

[Possum]

We'd already bought it, we just needed the old serial for some reason to get it activated or registered or something. I ended up doing a work around.

[David]

Just now got the email telling me Quark 10 is now available to install on the Macs here


oh yay   

[born2print]

um yeah, us too, then 2 weeks of Quark "service" calls later, QLA server still won't see it and we had to give up and insist on a stand-alone copy
(they even gave us incomplete reg. codes at one point! lolz)

[Possum]

Well, when those numbers get too long, you're bound to miss a digit here and there.

[born2print]

http://www.youtube.com/watch?v=mlz340oAj8M