Dell Service Contract

Started by Possum, April 05, 2023, 01:16:03 PM

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Possum

I have a low-end Dell not quite three years old, and my original service contract is up for renewal. Is it worth it? It's $186 a year. I got the first one on a much better deal, but now it's really out of my budget.
Tall tree, short ropes, fix stupid.

Tracy

I'm not a PC person but that sounds like a lot for a year

Joe

Quote from: Possum on April 05, 2023, 01:16:03 PMI have a low-end Dell not quite three years old, and my original service contract is up for renewal. Is it worth it?
Just like any other insurance...only if you need to use it.
Mac OS Sonoma 14.2.1 (c) | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

DigiCorn

Is Dell still a thing? What about Gateway?
"There's been a lot of research recently on how hard it is to dislodge an impression once it's been implanted in someone's mind. (This is why political attack ads don't have to be true to be effective. The other side can point out their inaccuracies, but the voter's mind privileges the memory of the original accusation, which was juicier than any counterargument ever could be.)"
― Johnny Carson

"Selling my soul would be a lot easier if I could just find it."
– Nikki Sixx

"Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut."
― Ernest Hemingway

Joe

Quote from: DigiCorn on April 06, 2023, 12:04:03 AMIs Dell still a thing? What about Gateway?
Gateway Today

Joining Acer

In October 2007, Gateway was acquired by Taiwan-based Acer Inc., and the combined entities now comprise the third-largest PC company in the world.
Mac OS Sonoma 14.2.1 (c) | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

born2print

We had a good experience or two with Acer (home PC notebook(s))
Those days are gone forever
I should just let them go but...

Joe

I have an Acer Chromebook that is about 10 years old. Old enough it no longer receives updates but still works.
Mac OS Sonoma 14.2.1 (c) | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

RMPrepress

All of our Windows computers are Dell including our servers.
We renew all the service contracts on our servers.
Three of which are Kodak Prinergy and InSite and a Prinergy tertiary server as well.
The other is our Heidelberg Prinect server.

I only renew service contracts on a few Dell PC's that are mission critical.
Our shipping station and our PC that runs a Fiery Server for our Epson P9000 and it hosts our Fiery Hot Folders that we use in Prinergy and on our Mac desktops that print to a Konica Minolta c300i that sits in the middle of our Prepress dept.

We have roughly 25 Dell Desktops and Laptops throughout our shop.
I have no issues with Dell at all and their service is outstanding.
I have been buying Dell only products for the past 13 years at our shop.
Manager/Default IT Guy - 2022 Mac Studio, Apple M1 Max, 64 GB - Ventura 13.6
Kodak Prinergy 10.0, Kodak Insite 10.0 and Kodak Proofing System 10.1
Epson SureColor P9000 w/XRite Spectroproofer - G7 Master Printer
Heidelberg Prinect 2022 + Suprasetter 106 CTP