mail...He-e-e-elp!

[frailer]

See screenshot. Have looked at prefs. On 10.6.8. Have run applejack. Still getting it.  :sad:


No Messages can be moved to Mail's Trash.

[born2print]

See screenshot. Have looked at prefs. On 10.6.8. Have run applejack. Still getting it.  :sad:


No Messages can be moved to Mail's Trash.

which mail mate?

did you try different browser for giggles to see if it is related?

[frailer]

No, our Apple Mail. Required in-house... not webmail.

[born2print]

No, our Apple Mail. Required in-house... not webmail.

I have some wild guesses:
Clear cache?
Java related?
enable popups?
Change login (password)?

[Joe]

Corrupted mailbox. I don't have any Macs running OS X 10.6.8 but on 10.9.5 you click the trash folder so it is highlighted then go to the Mailbox menu and click "Rebuild". If this doesn't work you might have to move the Deleted Messages.mbox to the desktop and then relaunch Mail and see if it re-creates it for you. It is located at /Users/~/Library/Mail/V2/Mailboxes or it should be something similar in OS X 10.6.8.

[frailer]

Hmmm ..tried both. No go. It's secondary to my Black/metallic brawl in XMF right now, but I'll revisit later.

Did a Quit/relaunch as well.. I've replaced that file, as it didn't seem to rebuild it. Really hoped applejack might have worked..   

[frailer]

Mail is an Apple in-house app, correct? Could I use AppCleaner to uninstall, then re-install? If so, from where to I re-install? Or is that agin Apple's rules?

[DigitalCrapShoveler]

Are you trying to delete one specific message, or many? You definitely have some corruption going on. Try grabbing another mail app from a different machine and copying over the original on your machine...

Do you have a back-up you can access? You know, you should be backing up your machine DAILY, right?

[Joe]

I see someone else on the Apple Forums has had the same issue. Their solution was:

But I have solved the problem by going to
Outgoing mail server - Advanced - mailbox behaviour - deleted mailbox - trash - on the server - trash - ticked

No idea if it works though that user claimed it fixed the same issue as yours.

[Joe]

Mail is an Apple in-house app, correct? Could I use AppCleaner to uninstall, then re-install? If so, from where to I re-install? Or is that agin Apple's rules?

Yeah it isn't the application it is a corrupted file/folder somewhere. If you don't mind losing any old mail you have saved in your mailboxes and don't mind setting up your account again just delete the "Mail" folder from your user Library folder and you will get a complete fresh start.

[DigitalCrapShoveler]

He could always go back before he downloaded the bad message and restore from a back-up... if he has one. At least then, he wouldn't lose all his mail.

[Joe]

There shouldn't be anything in the Deleted Messages.mbox since it is trash so I think I would try moving this critter to the desktop and relaunching Mail and see if it fixes it.

[Joe]

And what is this back-up thing you speak of? :tongue:

[frailer]

I can "Move to Trash (on my Mac). A workaround , I guess, to keep the bloat down. But still a workaround. My understanding of how POP/ IMAP 'n stuff works is a bit limited. 

Joe, that tip from Apple Forums... is it in Prefs?... (screenshot)

[Joe]

I can "Move to Trash (on my Mac). A workaround , I guess, to keep the bloat down. But still a workaround. My understanding of how POP/ IMAP 'n stuff works is a bit limited.  :undecided:

What are you using? POP or iMAP?