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Pitstop 2020

Started by Tracy, October 19, 2020, 11:51:35 AM

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Tracy

I had not installed Pitstop 2020 before I went on Disability
I have the license but not the DMG file, I cannot find it on the Enfocus website
can anyone give me a link to the DMG?

I'm sure I will have questions about 2020!!

Joe

Mac OS Monterey 12.4 | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

Tracy


Tracy

Installed 2020 I had to select Trial
when I go to copy paste my license in there Acrobat Crashes
does anyone know how to make the HTML file from the license?
I guess I could put it on my other computer and export license
actually I will try that first

Joe

Did you remove your old license key before adding the new one? If not do that. Then try pasting the new license key in there.

I don't think the HTML file is going to do anything for you.
Mac OS Monterey 12.4 | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

Tracy

I was doing something wrong I think and now it thinks my license is an old license #
I will contact the seller to make sure my number is still good
I did see the manage licenses window cool!
Thanks Joe!

Joe

I would remove all licenses from there and then quit Acrobat. Then start Acrobat up and try to enter the new product key.
Mac OS Monterey 12.4 | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

Tracy

Thanks Joe! sheesh didn't realize how important deactivating 1st was.
I forgot that bit of info, I guess I usually read the instructions first
The number they gave me didn't work so they gave me another number
not sure If I missed something in March, but all straightened out!
Thanks Joe, I should setup a time card for you over here!  :laugh: