I often receive PDFs with the Standard 14 fonts not embedded (Times and Helvetica, usually.) When this occurs, it is almost always a PC Word file that created the PDF. So, I open the PDF on my PC in Acrobat X and use Pitstop 10 to embed the fonts.

Until recently, it worked fine, but lately it changes the appearance of the font (specifically Times). The font reads as embedded, but you can tell by looking at it that it ain't Times.

Admittedly, I have recently activated some font sets using ATM, but I have since turned off those sets and I definitely have Times loaded, so I can't figure out why the appearance is changing? If I refry the PDF by printing to Adobe PDF it embeds the font and looks perfectly fine, so obviously the font is available.

Even tried remapping to the desired font and no dice. What am I doing wrong? I'd rather not do the print-to-PDF refry dance as it just seems too dangerous to me.

Could be one to PM abc on, upload one and get him to test. Or do suspect it's your-PC-specific?   :undecided:

I suspect it specific to this machine at this time.

I think I have seen something similar

mine was the opposite tho, viewed fine on the PC
but once I put it on the Mac, looked weird, like a "pretty font" but it was times

printed fine tho

This is not an answer, so much, to your question.
BUT ...
as a general rule/requirement ...
make sure you have gone into the Acrobat
Preferences > General > Page Display
and TURN OFF "Use Local Fonts".
(This wil force Acrobat to use the fonts IN the PDF and not the fonts ON YOUR machine.
-
While you are there ...
set
Overprint Preview to:
Always.

MSD

As mentioned before if you can upload a file or email it to me i'll get one of the team to take a look.

abc, thanks for the offer and I may just do that the next time one of these rears its ugly head, but I really don't think it is specific to a file - it has occurred every tim I've attempted it on different files from different customers generated by different means, so I believe it is something on my end as far as how the fonts are set up.

abc - here are 2 PDFs. The one called "original" is exactly how I received it from the customer. I used Pitstop to embed the fonts and Times-Roman just looks weird now. That PDF is called "embedded."

http://dl.dropbox.com/u/33794637/original.pdf
http://dl.dropbox.com/u/33794637/embedded.pdf

My configuration is:

Windows XP Professional
Acrobat Pro X 10.1.4
Pitstop Pro 10, update 3

Thanks for your help - I'm flummoxed!

Quote from: DCurry on March 06, 2013, 05:27:09 PMI'd rather not do the print-to-PDF refry dance as it just seems too dangerous to me.

It is dangerous but I've done that a lot. Taken a PDF over to the PC and refried it with Distiller. It's like magic.

Got them, I can see what you mean

Do you have another copy of Times Roman you can copy over to that machine and use instead?

Probably somewhere, but it's weird because no matter what Times Roman I activate it happens. Is Pitstop able to see fonts that are activated by Adobe Type Manager?

It looks like in the embedded PDF they are getting scaled vertically.

Quote from: Joe on March 18, 2013, 12:39:48 PMIt looks like in the embedded PDF they are getting scaled vertically.

It does appear that way, but it is simply not Times Roman - take a close look at the letter shapes. You can really tell looking at the "t" and "i".

So, does anyone know how to get back to a factory default font setting on Windows? Seems that ATM is screwing me up here.

Try turning off all fonts in ATM and see if it uses the Times system font that is in the /Windows/Fonts folder....assuming Windows uses Times as one of it's default fonts. Not really sure if it does though.

In the original file, If you look at document properties/fonts in Acrobat, what do you see for Times-Roman?

Here's mine attached.

Note the original is Type 1 and my system font that Acrobat is using for display is Truetype, do you see the same?