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Workflows => Enfocus => Topic started by: dledbetter on May 02, 2012, 09:52:54 AM

Title: Crashing acro x & pitstop 10
Post by: dledbetter on May 02, 2012, 09:52:54 AM
Are any of you are having problems with actions that you imported from a previous version? have you found that you need to recreate your actions instead of importing what you already made? I have an action to remove pages 3-5 of a 5 page file and acrobat crashes after about I do about 5 files. Before I remake my actions I thought I would ask here first to see if others are having issues.

Thanks!
Title: Re: Crashing acro x & pitstop 10
Post by: Joe on May 02, 2012, 09:56:40 AM
Currently, Acrobat X crashes every time I shut it down. Plus it crashes regularly while I'm using it. I've tried removing my Pitstop and Kodak plugins but it still does it so I think it is something with the last Acrobat update. It does the same thing on all of our OS X 10.7.3 macs and removing the Acrobat prefs does not help.
Title: Re: Crashing acro x & pitstop 10
Post by: David on May 02, 2012, 10:01:35 AM
I have Acro X with Pitstop X on my 10.6.8 Mac and it never crashes.
I have not imported any actions from an older version of Acro yet, so I'm not sure any of this is a help to you.
Title: Re: Crashing acro x & pitstop 10
Post by: dledbetter on May 02, 2012, 10:47:33 AM
I'm on 10.6.8 as well and acrobat crashes more than ever but with this action I am using it crashes quick I guess I will recreate it and hope it will stabilize it some I have 500 - 700 files to preflight and I need this to work if not I guess I will go back to acro 8 and pitstop 7 to get these files out.

Thanks!
Title: Re: Crashing acro x & pitstop 10
Post by: t-pat on May 02, 2012, 10:58:31 AM
I'm thinking that some things probably don't translate. Some automation stuff seems to be easier to set up in X over previous versions, once you find where Adobe decided to hide it in this version.
Title: Re: Crashing acro x & pitstop 10
Post by: frailer on May 02, 2012, 01:47:57 PM
Quote from: t-pat on May 02, 2012, 10:58:31 AMI'm thinking that some things probably don't translate. Some automation stuff seems to be easier to set up in X over previous versions, once you find where Adobe decided to hide it in this version.

So true. I may be behind in an Acrobat X update. I may delay it.  :undecided:
Title: Re: Crashing acro x & pitstop 10
Post by: DigiCorn on May 02, 2012, 08:30:14 PM
Quote from: Joe on May 02, 2012, 09:56:40 AMCurrently, Acrobat X crashes every time I shut it down. Plus it crashes regularly while I'm using it. I've tried removing my Pitstop and Kodak plugins but it still does it so I think it is something with the last Acrobat update. It does the same thing on all of our OS X 10.7.3 macs and removing the Acrobat prefs does not help.
DITTO HERE
Title: Re: Crashing acro x & pitstop 10
Post by: dledbetter on May 03, 2012, 08:11:52 AM
I'm going to run a font check and see if I have a corrupt font in my system.
Title: Re: Crashing acro x & pitstop 10
Post by: frailer on May 03, 2012, 12:48:05 PM
Quote from: DigiCorn on May 02, 2012, 08:30:14 PM
Quote from: Joe on May 02, 2012, 09:56:40 AMCurrently, Acrobat X crashes every time I shut it down. Plus it crashes regularly while I'm using it. I've tried removing my Pitstop and Kodak plugins but it still does it so I think it is something with the last Acrobat update. It does the same thing on all of our OS X 10.7.3 macs and removing the Acrobat prefs does not help.
DITTO HERE

What exact dot update are you crashers on? So I can compare here...
Title: Re: Crashing acro x & pitstop 10
Post by: Joe on May 03, 2012, 12:51:41 PM
10.1.3
Title: Re: Crashing acro x & pitstop 10
Post by: David on May 03, 2012, 01:06:17 PM
a non crasher here, on 10.1.3
Title: Re: Crashing acro x & pitstop 10
Post by: t-pat on May 03, 2012, 01:16:46 PM
10.1.2 here, some crashes but nonspecific reasons
Title: Re: Crashing acro x & pitstop 10
Post by: Joe on May 03, 2012, 01:24:17 PM
Quote from: david on May 03, 2012, 01:06:17 PMa non crasher here, on 10.1.3

Tell me your secret.
Title: Re: Crashing acro x & pitstop 10
Post by: David on May 03, 2012, 01:45:30 PM
stand on one foot, swing a chicken around your head 3 times counterclockwise, while chanting coom-bye-yah


really, don't know why...
You're on Lion right (10.7.xx)?
I'm on 10.6.8, maybe that's it?
Title: Re: Crashing acro x & pitstop 10
Post by: t-pat on May 03, 2012, 01:56:28 PM
Quote from: david on May 03, 2012, 01:45:30 PMstand on one foot, swing a chicken around your head 3 times counterclockwise, while chanting coom-bye-yah

no, that's the procedure for getting proper output from Publisher. You need to chant "Day-O" for this one.
Title: Re: Crashing acro x & pitstop 10
Post by: David on May 03, 2012, 01:58:51 PM
thanks, I am a bit rusty on the chants...

I tend to mumble a lot
Title: Re: Crashing acro x & pitstop 10
Post by: DigiCorn on May 03, 2012, 02:06:06 PM
10.1.3 on 10.6.8 here

I chant and swing a dead cat around my head before I close, but it always gives me the crash error on exit, just like Joe.
Title: Re: Crashing acro x & pitstop 10
Post by: David on May 03, 2012, 02:24:31 PM
maybe that's it, I never close it, it's always on, just like my Mac...
I just hit the screensaver when I leave, it stays on all the time and it's always happy to see me in the morning...
Title: Re: Crashing acro x & pitstop 10
Post by: gnubler on May 03, 2012, 02:28:42 PM
None of my Adobe apps ever crash or force quit.
 :sarcasm:
Title: Re: Crashing acro x & pitstop 10
Post by: Farabomb on May 03, 2012, 03:13:02 PM
Glad I'm not the only one.
Title: Re: Crashing acro x & pitstop 10
Post by: Joe on May 03, 2012, 04:18:41 PM
Quote from: gnubler on May 03, 2012, 02:28:42 PMNone of my Adobe apps ever crash or force quit.
 :sarcasm:

Who loves ya baby? Adobe! That's who!
Title: Re: Crashing acro x & pitstop 10
Post by: NefariousDrO on May 03, 2012, 04:26:09 PM
Crazy as it sounds I have a question: have you done a "repair permissions" after the install/update? It's strange how many problems that solves, but I now run that bugger after every install or update, no matter how minor it may have been.
Title: Re: Crashing acro x & pitstop 10
Post by: gnubler on May 03, 2012, 04:51:29 PM
Quote from: Joe on May 03, 2012, 04:18:41 PM
Quote from: gnubler on May 03, 2012, 02:28:42 PMNone of my Adobe apps ever crash or force quit.
 :sarcasm:

Who loves ya baby? Adobe! That's who!

So does Apple and McDonalds. They like to see me smile.™
Title: Re: Crashing acro x & pitstop 10
Post by: Joe on May 03, 2012, 04:53:26 PM
Quote from: NefariousDrO on May 03, 2012, 04:26:09 PMCrazy as it sounds I have a question: have you done a "repair permissions" after the install/update? It's strange how many problems that solves, but I now run that bugger after every install or update, no matter how minor it may have been.

Maybe not since the latest update. I'll try it later after the firestorm subsides...
Title: Re: Crashing acro x & pitstop 10
Post by: frailer on May 03, 2012, 06:10:27 PM
A 10.6.8/10.1.2 here. Am staying put until you guys report another update that 'fixes' things.    :cheesy:  Or, I could move to Acroabt 10.1.3, like David. Sounds safe enough.    :undecided:
Title: Re: Crashing acro x & pitstop 10
Post by: Joe on May 03, 2012, 06:28:13 PM
Quote from: frailer on May 03, 2012, 06:10:27 PMA 10.6.8/10.1.2 here. Am staying put until you guys report another update that 'fixes' things.    :cheesy:  Or, I could move to Acroabt 10.1.3, like David. Sounds safe enough.    :undecided:

Except...

Quote from: DigiCorn on May 03, 2012, 02:06:06 PM10.1.3 on 10.6.8 here

I chant and swing a dead cat around my head before I close, but it always gives me the crash error on exit, just like Joe.

Proceed at your own risk or you could :blowup: ...
Title: Re: Crashing acro x & pitstop 10
Post by: Duffy on May 11, 2012, 07:53:01 AM
Adobe says the issue is PitStop 10 and that Enfocus fixed it in the release of 11...
Like they would say it was something on the Adobe side anyway.
Title: Re: Crashing acro x & pitstop 10
Post by: Joe on May 11, 2012, 08:44:12 AM
Quote from: Duffy on May 11, 2012, 07:53:01 AMAdobe says the issue is PitStop 10 and that Enfocus fixed it in the release of 11...
Like they would say it was something on the Adobe side anyway.

So another company that has a fix that you can only get by doing the paid upgrade? Must be a new fad. :angry:
Title: Re: Crashing acro x & pitstop 10
Post by: David on May 11, 2012, 08:51:31 AM
I would fix that for you, but you haven't upgraded me yet...
Title: Re: Crashing acro x & pitstop 10
Post by: DigiCorn on May 11, 2012, 08:55:24 AM
Quote from: Joe on May 03, 2012, 06:28:13 PM
Quote from: frailer on May 03, 2012, 06:10:27 PMA 10.6.8/10.1.2 here. Am staying put until you guys report another update that 'fixes' things.    :cheesy:  Or, I could move to Acroabt 10.1.3, like David. Sounds safe enough.    :undecided:

Except...

Quote from: DigiCorn on May 03, 2012, 02:06:06 PM10.1.3 on 10.6.8 here

I chant and swing a dead cat around my head before I close, but it always gives me the crash error on exit, just like Joe.

Proceed at your own risk or you could :blowup: ...
I'm surprised. I thought you were going to tell me to switch from a dead cat to a chicken, and hop on my left foot.
Title: Re: Crashing acro x & pitstop 10
Post by: Joe on May 11, 2012, 09:03:48 AM
Quote from: DigiCorn on May 11, 2012, 08:55:24 AM
Quote from: Joe on May 03, 2012, 06:28:13 PM
Quote from: frailer on May 03, 2012, 06:10:27 PMA 10.6.8/10.1.2 here. Am staying put until you guys report another update that 'fixes' things.    :cheesy:  Or, I could move to Acroabt 10.1.3, like David. Sounds safe enough.    :undecided:

Except...

Quote from: DigiCorn on May 03, 2012, 02:06:06 PM10.1.3 on 10.6.8 here

I chant and swing a dead cat around my head before I close, but it always gives me the crash error on exit, just like Joe.

Proceed at your own risk or you could :blowup: ...
I'm surprised. I thought you were going to tell me to switch from a dead cat to a chicken, and hop on my left foot.

Whatever works for ya...
Title: Re: Crashing acro x & pitstop 10
Post by: Duffy on May 11, 2012, 09:23:24 AM
Quote from: Joe on May 11, 2012, 08:44:12 AM
Quote from: Duffy on May 11, 2012, 07:53:01 AMAdobe says the issue is PitStop 10 and that Enfocus fixed it in the release of 11...
Like they would say it was something on the Adobe side anyway.

So another company that has a fix that you can only get by doing the paid upgrade? Must be a new fad. :angry:

ahhh, they all learn so quickly....

just wait till we get to reap the rewards of everyone jumping to the cloud and getting all those neat new features right away, then we get a file and have to do vodoo to make it print
just makes me glader and glader everyday that i picked this field :shoots_self:
Title: Re: Crashing acro x & pitstop 10
Post by: gnubler on May 11, 2012, 09:33:06 AM
Quote from: Duffy on May 11, 2012, 09:23:24 AMeveryone jumping to the cloud

Wish it were a cliff. Or a lake of flesh eating acid.
Title: Re: Crashing acro x & pitstop 10
Post by: David on May 11, 2012, 10:31:20 AM
pie-rannahs...

flesh eating pie-rannahs