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nexpress not liking my PDF's

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wonderings:
I am at a new shop, learning a bunch of new things. They have an offsite location where they run a bunch of digital stuff. Been having issues with PDF files that we get from our b2b portal. I never had issues dropping them into my imposition software (Imposition Studio Pro) or using the CWS imposition, they just work. They seem to have issues with the size of the PDF, it is standard size finished, but has crop marks and bleeds. Is the nexpress imposition software really that finicky about the PDF size even if it is 3.5 x 2 + bleeds and crop marks? Don't have much info on what they are using there, trying to find a solution on my end so the files I get can just be dropped in and printed without me having to manually resave each PDF now.

A resaved file that worked was 3.75 x 2.25, no crop marks. The file I get from our b2b store is 3.7503 x 2.2503 which I think is throwing off things on their end, that less then a hair size different.

Joe:
Do the PDF's have correctly sized trim boxes? Most imposition software uses the trim box.

wonderings:

--- Quote from: Joe on October 07, 2019, 02:28:46 PM ---Do the PDF's have correctly sized trim boxes? Most imposition software uses the trim box.

--- End quote ---

I made the PDF's in indesign. Document size is 3.5 x 2 with .125" bleed all the way around. I then add crop marks when exporting as PDF from Indesign.

scottrsimons:
Yes the NexPress is really touchy about the PDF page boxes. If I remember correctly it really needs the Trim and Bleed boxes to be spot on, and setup in each PDF for it to print correctly.

Joe:

--- Quote from: wonderings on October 07, 2019, 02:30:28 PM ---
--- Quote from: Joe on October 07, 2019, 02:28:46 PM ---Do the PDF's have correctly sized trim boxes? Most imposition software uses the trim box.

--- End quote ---

I made the PDF's in indesign. Document size is 3.5 x 2 with .125" bleed all the way around. I then add crop marks when exporting as PDF from Indesign.

--- End quote ---

Not sure if the tdocuemtn size is your bleed or your trim size but you should always make your document size in InDesign at trim size and specify the bleed when you create the document. InDesign will always make the trim box in the PDF the size the document is created in InDesign. Never make your document at bleed size. Then your page boxes will always be correct.

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