I have had so many conversations in my head of what I would say. 

I think I will say something but I'm going to wait till after this job
It's the salesman that cannot say no to this customer.

One of the conversations was asking for a raise for this.
seriously the stuff I do is worth more $$$

quote from me whenever I get one of those jobs:  "I can fix this in about 8 hours & risk missing/deleting something or you can send it back to the customer and have them fix it the way they want it."





In most cases, these types of things are what causes "free printing".  It's all about who's liable for any errors. If they have you fix it & customer approves proof, then they find errors after job is delivered and wants a reprint to fix for free, or at least a major discount.

Maybe "hot" is your bargaining chip... "I could turn this in one shift if you made your data XYZ like I've asked before, but the way it is I have to spend that time fixing the data before I can start"

Thanks! Not really what I wanted to hear , but good to know what others do.

Yeah it's not even a really big one, 150 but this customer is a bit out of control
with their demands/hot jobs.

Joe is so lucky

Here it depends. If it's really bad and like 1000s of items, we KIB...
but sometimes it's doable to fix or impossible for them...

Quote from: Tracy on April 30, 2024, 12:37:14 PMthe template that was created for the badges
has this big ol fat type for the Names and titles etc.. but the Title and company names are really long.
I have a feeling they are going to have me split the Titles/Names up.

Once they request you to split them up is when you tell them to split them up and send you a new file. (I can say that now) 

I'm starting to get upset over the Bad data files they allow to come in
I feel like the customer needs to send good files or at least
files that don't need extensive fixing.
just wondering what others do, as I really don't want the intensity of this type of work.

today I had one that had paragraph returns, I fixed it but then they had another file
same company, for badges, the template that was created for the badges
has this big ol fat type for the Names and titles etc.. but the Title and company names are really long.
I have a feeling they are going to have me split the Titles/Names up.
this is so tedious, and it gives me a headache.

If others are doing this, I will suck it up, but I have a feeling most people
kick this sort of thing back.

Kodak came in and updated our 2017-18 Prinergy and InSite Dell servers to Windows 2019 back in Sept. 2021.
Then updated Prinergy to v9.5 and later InSite to v9.5.
We had to purchase the Windows 2019 upgrades ourselves with Kodak's guidance.

We are now running v10 of Prinergy and InSite with no problems.
All Mac clients are running Ventura.

In a few weeks we are replacing our 2017-18 original Kodak Dell servers as they are now 6 1/2 years old and are at EOL.
Looks like we will miss out on Kodak having those new servers running v11 as that will not be out until late May early June.
We opted to pass on the cloud and/or VM's.

I chose to reach out to server team leader as a clever ploy to get our install date on his schedule TBH.