Magnus 400 not connecting

Started by Ear, October 23, 2023, 01:30:19 PM

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Joe

#15
October 23, 2023, 04:09:36 PM
Try putting the gateway where it is not at. That won't give it internet access unless you add DNS. The place that worked on it may have changed the gateway to test it on their network.
Mac OS Sonoma 14.2.1 (c) | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

Joe

#16
October 23, 2023, 04:11:22 PM
Quote from: Ear on October 23, 2023, 04:06:34 PMYes, it sees the network and is on the LAN but doesn't have the gateway number and I don't think it can access the "Internet". It's on the prepress network and when I look at network it says it has network access. It has a second network controller and says it has one connection.

It's weird because the controller PC starts the platesetter when you launch the Magness software, gets through part of initialization then shuts the platesetter off and throws an error.

.... hmmm, maybe it is the Araxi server connection and not the platesetter connection? It clearly has some connection to the platesetter but won't complete the init, so maybe it croaks when it tries to access the main Prinergy server...
See where the cable on the second network controller goes.
Mac OS Sonoma 14.2.1 (c) | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

DigiCorn

#17
October 23, 2023, 11:23:28 PM
IIRC, the second network controller should go to the Magnus while the first one goes to the outside world and LAN. The second network controller won't have an IP address that matches the rest of the LAN; it will be a different subset. For example, if all the machines on the LAN are 192.168.0.XXX, the 2nd card might be something like 10.10.10.XX, which would match the Magnus IP. If you open up command prompt and type, "arp -a," it will return a list of IP addresses on the LAN. The MAC address cannot be changed, and should be printed on a plate somewhere on the Magnus, so match up the MAC address to the list in the command prompt. Once you have the IP address, you can dial straight into the Magnus and make changes, provided the Magnus has a GUI.
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Ear

#18
October 24, 2023, 12:03:54 PM
Thanks for the insight guys. I'm pretty sure your guys are on the right track and we got a response from a Kodak tech, so we are going through the settings and hopefully it will be running soon.
"... profile says he's a seven-foot tall ex-basketball pro, Hindu guru drag queen alien." ~Jet Black

born2print

#19
October 25, 2023, 12:47:30 PM
:popcorn:
Those days are gone forever
I should just let them go but...

David

#20
October 25, 2023, 01:09:07 PM
waiting on a Kodak tech, you may need a movie to go with the popcorn...


:))
Prepress guy - Retired - Working from home
Livin' la Vida Loca

Ear

#21
October 25, 2023, 05:43:36 PM
... or a beer and a bowl. *eer
"... profile says he's a seven-foot tall ex-basketball pro, Hindu guru drag queen alien." ~Jet Black
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