That was your first problem.

Take a picture of this unicorn salesman that actually knows what a .ai is and what program to open it with.

Quote from: DigitalCrapShoveler on November 24, 2014, 02:02:44 PM

Quote from: Tracy on November 24, 2014, 01:57:28 PMzero!
The salesman said he could open the file on his pc, no way with a zero kb
he musta been opening the original,
there i go believing a salesman

Thanks DCS, I was going crazy

Your Sales-Puke... now you know why I call them that... is either lying, or never looked at it. Or, looked at the original file, like you said. I would still even question that he did. More like, not wanting to call the customer and do his/her job. They are all EXACTLY like that here.

Because they always assume you don't know what you are talking about and think they do.

And when cornered, they say, "that's your job."

I once had a sales puke who was e-mailing me a file, and sent his Launcher app instead (OS 9 days). I had to get my supervisor on the phone to look at my screen and tell the guy Yup, that's what he sent.

update: new file #3 comes thru 0 kb
I go to his computer and it's ok, I go to my pc mail and it's fine
It's on the Mac that it's 0-kb

Their still sales slime tho :laugh:

zip it.


Serious, it could be getting porked in the email or sneakernet it with a thumb drive.

It came thru ok on my PC email
it's 0 kb on my Mac email


Looking like a computer problem

Probably more like a stripped resource fork.

oh yeah, add appendix? (.ai or .eps)

I've had that happen. Try putting it on a thumb drive to take to your computer if you can, although that's not foolproof either. I've had those empty files.

Or have the customer and/or Sales Puke zip the file before transmitting.

Better safe than sorry...always ZIP ANY file before attaching to an email. A-L-W-A-Y-S!!!!!!!!!!!!11

Quote from: Joe on November 24, 2014, 04:20:52 PMBetter safe than sorry...always ZIP ANY file before attaching to an email. A-L-W-A-Y-S!!!!!!!!!!!!11

Ditto.

That's a good idea

That's why I said that yesterday. 

Quote from: Farabomb on November 25, 2014, 09:40:38 AMThat's why I said that yesterday. 

Awwwe, F-Bomb feels left out.