Quark started going downhill when Tom Gill, the developer and co-founder of Quark, left the company. Then the other guy, whose name I forget, made the brilliant move of off-shoring the development work on Quark to India. Now there's a right way to offshore and a wrong way to offshore and this guy apparently wrote the book on doing it the wrong way. So Quark lost control of the code base and there you go, bugarama with no hope of ever getting a handle on fixes.