can't draw a straight line or boxes

[andyfest]

We've had a wierd problem with Illy CS4 pop up on one of our Mac Pros in the last couple of weeks. For some reason when you draw a rectangle (using the rectangle tool in the toolbox) it won't draw straight lines. Same with a line - even if you hold down the shift key that machine will not draw a straight line. Does anyone have any suggestions as to what may be happening before I try a re-install of CS4?. For 90% of our jobs we are using CS5 now, but for the other 10% that are supplied as CS4 we would like to work in the supplied version.

[Joe]

Try resetting Illustrators preferences. You will lose any preference settings you had previously made.

You can also reset Illustrator's preferences by holding down Shift + Command + Option + Control while opening the program. If you will get a dialog asking if you want to delete the settings folder, say yes. Restart Illustrator. Reset any custom preferences you want, and when you close Illustrator the preferences file will be regenerated.

[t-pat]

this seems to be happening to all my packaging dezinger people, but I doubt it is software related since they don't seem to be able to zoom in past 100% either.

[andyfest]

Try resetting Illustrators preferences. You will lose any preference settings you had previously made.

You can also reset Illustrator's preferences by holding down Shift + Command + Option + Control while opening the program. If you will get a dialog asking if you want to delete the settings folder, say yes. Restart Illustrator. Reset any custom preferences you want, and when you close Illustrator the preferences file will be regenerated.

That worked - Thanks a bunch Joe. You are the MAN!

[Joe]

Cool.

[Stiv]

My prefs have been getting reset a lot lately. Must be sunspots.

[andyfest]

This was a first for us. We've been using Illy CS4 for probably close to 2 1/2 - 3 years and CS5 for about a year now. It's about a 90/10 split of CS5 files to CS4 files.

[DCurry]

I was going to suggest that maybe your monitor was crooked!  :wink:

[Syphon]

I was going to suggest that maybe your monitor was crooked!  :wink:

I was going to suggest when sitting, lean a little until the box/line is straight.
Works for me.

[NefariousDrO]

That gets uncomfortable after a while, that's why I tell my customers to put something under their monitor until the view fixes the tilt.

[G_Town]

I've had similar issues in photoshop.

[gnubler]

I've had similar issues in photoshop.

Likewise. Like holding down shift key with the brush tool does not result in a straight connected line.

There's a fix, don't remember what it was. :laugh: Prolly reset prefs.

[G_Town]

I've had similar issues in photoshop.

Likewise. Like holding down shift key with the brush tool does not result in a straight connected line.

There's a fix, don't remember what it was. :laugh: Prolly reset prefs.

Deleted prefs just like Joe stated like you can do in illy.

[DigiCorn]

We've had a wierd problem with Illy CS4 pop up on one of our Mac Pros in the last couple of weeks. For some reason when you draw a rectangle (using the rectangle tool in the toolbox) it won't draw straight lines. Same with a line - even if you hold down the shift key that machine will not draw a straight line. Does anyone have any suggestions as to what may be happening before I try a re-install of CS4?. For 90% of our jobs we are using CS5 now, but for the other 10% that are supplied as CS4 we would like to work in the supplied version.

Do you have Parkinsons'?

[andyfest]

We've had a wierd problem with Illy CS4 pop up on one of our Mac Pros in the last couple of weeks. For some reason when you draw a rectangle (using the rectangle tool in the toolbox) it won't draw straight lines. Same with a line - even if you hold down the shift key that machine will not draw a straight line. Does anyone have any suggestions as to what may be happening before I try a re-install of CS4?. For 90% of our jobs we are using CS5 now, but for the other 10% that are supplied as CS4 we would like to work in the supplied version.

Do you have Parkinsons'?

Dementia possibly...but I can't remember...