cant believe this, here on the weekend with a rush job that's got to go on press on monday and can't open the f&*%#ing file cause it's InDesign 5.5 and we only have 5!!
Is there anyone out there that could open a cs5.5 and save down so I can open it in CS5?
I'll put it in our MISC folder on our ftp site:
ftp site: ftp://regalpress.myftpserver.com
User name: misc
Password: misc9128
Sorry pspdfppdfx, only have CS4 here. The odds of one of the people here that have it stopping by on a weekend is not good.
I think only david has 5.5
Tell those dooshbag customers to send a PDF. :sleepy:
They sent a pdf, low res rgb.
Download 5.5 demo from adobe
Do you still need this? I have converted it but don't know how to get it to you. Let me know.
Thanks all....... the artist got my email on the weekend and sent the idml file so we're ok.
Thanks again!
(will download the demo next time, never thought of that)
Yeah, they have a 30 day full functioning download. We've only run into 2 files since 5.5 came out and are hoping to bypass this upgrade and wait till the next one.
Quote from: gnubler on October 15, 2011, 11:42:19 AMI think only david has 5.5
Tell those dooshbag customers to send a PDF. :sleepy:
5.5 here as well, just an FYI.
We are getting more and more 5.5 INDD files. Had to put it on the machines.
Quote from: G_Town on October 17, 2011, 07:09:49 AMQuote from: gnubler on October 15, 2011, 11:42:19 AMI think only david has 5.5
Tell those dooshbag customers to send a PDF. :sleepy:
5.5 here as well, just an FYI.
5.5 here too. And, I actually like it. :cheesy:
I guess we are getting 5.5 after we received 3-4 IDCS 5.5 files. Getting tired of asking clients to export them back.
Because PDF's are too hard to make...
I get to play with quark today. :death:
Edit: or maybe not. The worlds best designer can't even burn a disk properly. :wtf:
Quote from: pspdfppdfx on October 15, 2011, 01:07:49 PMThey sent a pdf, low res rgb.
Weird. My customers always include a hi-res PDF w/ bleeds & crops along with their native files.
I just got one with bleeds and everything... in printer spreads.
we get one job all the time.... 8.5x11 2 sided with bleeds setup as facing pages. Artist must be an "idiot-savant" without the "savant" part. She cant' figure out why I have to separate the pages and add the bleeds on the sides that were butted together. I give up. I live with it.
I still say what we need is a really scary old nun who goes around and cracks a ruler across the idiots who do that kind of crap. Pain can be a powerful motivator, just ask Darth Vader!
Quote from: NefariousDrO on October 18, 2011, 11:48:38 AMI still say what we need is a really scary old nun who goes around and cracks a ruler across the idiots who do that kind of crap. Pain can be a powerful motivator, just ask Darth Vader!
There is someone.... YOU!
The SalesPuke, the CSR, even your boss could care less about the shit we have to endure. If you want it to stop... start getting involved with your customers, start teaching, or quit, because NO ONE CARES or will ever care.
Educate customers??? Tried that once. The response was "Well, we use Publisher for everything here" click. :laugh:
Quote from: DigitalCrapShoveler on October 18, 2011, 11:57:53 AMQuote from: NefariousDrO on October 18, 2011, 11:48:38 AMI still say what we need is a really scary old nun who goes around and cracks a ruler across the idiots who do that kind of crap. Pain can be a powerful motivator, just ask Darth Vader!
There is someone.... YOU!
The SalesPuke, the CSR, even your boss could care less about the shit we have to endure. If you want it to stop... start getting involved with your customers, start teaching, or quit, because NO ONE CARES or will ever care.
While this is true, the only way to make it change is if the customer gets hit in the wallet and for that you need the cooperation of the above. The customers are not willing to learn the correct procedures as long as their job is getting out correctly, on time, and for the quoted price. I'm afraid we are our own worst enemy when we fix their garbage.
Quote from: tapdn on October 18, 2011, 12:03:37 PMEducate customers??? Tried that once. The response was "Well, we use Publisher for everything here" click. :laugh:
I tried it more than once. Maybe 3 times. Then I gave up after I realized their stupidity was my job security.
Quote from: tapdn on October 18, 2011, 12:03:37 PMEducate customers??? Tried that once. The response was "Well, we use Publisher for everything here" click. :laugh:
No one said anything about educating customers. That would be a lesson in futility. Established customers are already set in their ways, and most likely probably think they know more than you anyway. The teaching comment was more to shape the PRE-CUSTOMERS for the future. What I am saying is, if you want your job to be easier.... scratch that, you want your job to be LESS stressful - YOU are going to have to get the ball rolling. YOU are going to have to put pressure on your boss, or CSR or SalesPuke to ask the right questions. YOU are the only one that will help YOU. Prepress has long been the bastard step-child of printing. We didn't get any help back in the day, we sure the hell ain't gonna get it from these knucklehead kids that think they know what their doing, being churned out of these colleges, trade-schools and universities like Dave slanging margaritas on Cinco De Mayo.
Quote from: Joe on October 18, 2011, 12:28:06 PMQuote from: DigitalCrapShoveler on October 18, 2011, 11:57:53 AMQuote from: NefariousDrO on October 18, 2011, 11:48:38 AMI still say what we need is a really scary old nun who goes around and cracks a ruler across the idiots who do that kind of crap. Pain can be a powerful motivator, just ask Darth Vader!
There is someone.... YOU!
The SalesPuke, the CSR, even your boss could care less about the shit we have to endure. If you want it to stop... start getting involved with your customers, start teaching, or quit, because NO ONE CARES or will ever care.
While this is true, the only way to make it change is if the customer gets hit in the wallet and for that you need the cooperation of the above. The customers are not willing to learn the correct procedures as long as their job is getting out correctly, on time, and for the quoted price. I'm afraid we are our own worst enemy when we fix their garbage.
The wallet concept doesn't work. I have been trying to do EXACTLY that for the last 6 months. They don't even bat an eyelash.... even when I tell them. The only thing that works... treat them like a fucking child. Hold their hand, whisper sweet nothings in their ears and finger-fuck their job all the way through production. All the while keeping them totally informed of everything. Basically, become their ambassador to the printing world. Become the SalesPuke, the CSR and the Boss.
Now, look at your paycheck... is it really worth it?
I can't really say if hitting them in the wallet works because we never charge them extra to find out. In theory it would work if the higher ups would follow through...at least with my customers...whom are tighter than bark on a tree.
Quote from: Joe on October 18, 2011, 01:14:09 PMI can't really say if hitting them in the wallet works because we never charge them extra to find out. In theory it would work if the higher ups would follow through...at least with my customers...whom are tighter than bark on a tree.
It doesn't work. The guy handling production on a job, gets the money from a guy that has no clue what anything costs, or could care less, that is more concerned about his golf handicap then actually saving his company money. I give up. I'm not doing all that shit I said above. Not for the money I make.
My customers know every cent of the quote and complain if they are charged an extra 25 cents on a job. Rather than listen to the complaints they only charge them the quoted priced no matter what kind of hoops we have to jump through. I can count on one hand the number of times we have charged a customer extra and stuck to it over the last 10 years.
Quote from: Joe on October 18, 2011, 01:26:33 PMMy customers know every cent of the quote and complain if they are charged an extra 25 cents on a job. Rather than listen to the complaints they only charge them the quoted priced no matter what kind of hoops we have to jump through. I can count on one hand the number of times we have charged a customer extra and stuck to it over the last 10 years.
I have worked for companies like this. No matter the additional costs, the original quote is honored? Yeah, it's a wonder any of us are still in business.
Go to an Auto Mechanic and tell him the additional motor he had to put in your car to make it run won't be paid for because it was not on the original quote.
Quote from: DigitalCrapShoveler on October 18, 2011, 01:31:48 PMQuote from: Joe on October 18, 2011, 01:26:33 PMMy customers know every cent of the quote and complain if they are charged an extra 25 cents on a job. Rather than listen to the complaints they only charge them the quoted priced no matter what kind of hoops we have to jump through. I can count on one hand the number of times we have charged a customer extra and stuck to it over the last 10 years.
Go to an Auto Mechanic and tell him the additional motor he had to put in your car to make it run won't be paid for because it was not on the original quote.
Some of the customers I have at the car shop do shit like that all the time. We tell them what they need, say they have it and then we find out when the car is half apart that they decided it was too expensive. Now we can't finish the car and it takes up lot space until they buy the part they need.
Quote from: DigitalCrapShoveler on October 18, 2011, 01:31:48 PMQuote from: Joe on October 18, 2011, 01:26:33 PMMy customers know every cent of the quote and complain if they are charged an extra 25 cents on a job. Rather than listen to the complaints they only charge them the quoted priced no matter what kind of hoops we have to jump through. I can count on one hand the number of times we have charged a customer extra and stuck to it over the last 10 years.
I have worked for companies like this. No matter the additional costs, the original quote is honored? Yeah, it's a wonder any of us are still in business.
Go to an Auto Mechanic and tell him the additional motor he had to put in your car to make it run won't be paid for because it was not on the original quote.
It just goes to show you how different printing is...and strange.
And yet here we are. Masochists or idiots, a fine line.
All of a sudden images are coming into Indy at 50% of the size...why? Please tell me how to fix this.
I think the new help typed a key command to do such a thing and I have no idea how to fix it.
Are you using a script to place multiple images or just one at a time?
Have you opened one of the images in PS to check the "image size"... make sure they aren't rearranging pixel dimensions or have it set to metric? I've seen this happen.
placing new images or relinking images into existing picture boxes? If the original image was scaled in the picture box and you relink to a new image it will keep the scaling percentage of the old. Also if you are linking to something that has page boxes (ai, pdf) check that you are using the same or that the original has not changed as far as page boxes.
If placing new images not into existing boxes I have no idea.
Quote from: Skryber on November 15, 2011, 11:54:59 AMAre you using a script to place multiple images or just one at a time?
Quote from: Earendil on November 15, 2011, 11:59:34 AMHave you opened one of the images in PS to check the "image size"... make sure they aren't rearranging pixel dimensions or have it set to metric? I've seen this happen.
Not using a script, image size is fine in photoshop...it's weird. Does not place like that in Quack. Restarted Indy, I shall see. I there a control panel for DPI of your document in Indy?
PS: am not updating any images, these are new placements.
If all else fails, trash the Indy Plist.
Yeah, I think that's what I'm going to do. Ugh. :death:
This problem has you quite vexed and distraught, doesn't it?
Sounds scripty to me.
hold down the option key when you restart Indesign to get rid of the prefs
Is there a "Scale Graphics" in your Scripts panel?
It seems that you may have set this up by accident.
To set format-specific import options, do one of the following:
Select Show Import Options, and then click Open.
Hold down Shift as you click Open or Shift-double-click a file name.
Note: When you place a graphic created in Illustrator 9.0 or later by using the Show Import Options dialog box, the options are identical to those for PDFs. When you place an Illustrator 5.5–8.x graphic, the options are identical to those for EPS files.
Quote from: Earendil on November 15, 2011, 12:15:33 PMThis problem has you quite vexed and distraught, doesn't it?
YES!
Quote from: Stiv on November 15, 2011, 12:20:54 PMIt seems that you may have set this up by accident.
To set format-specific import options, do one of the following:
Select Show Import Options, and then click Open.
Hold down Shift as you click Open or Shift-double-click a file name.
Note: When you place a graphic created in Illustrator 9.0 or later by using the Show Import Options dialog box, the options are identical to those for PDFs. When you place an Illustrator 5.5–8.x graphic, the options are identical to those for EPS files.
Yes, I'm sure this is an accidental key command.
This scaling "feature" seems to be size dependent. Small items come in at 100%, really large photos come in at 25% (but not all?), some come in as 50%.
I guess I'm going to trash the prefs. Thanks David for the tip. And I'll check back to see what else you great people have to say.
Sasquatch with old spice... :laugh: :laugh: :laugh:
Quote from: david on November 15, 2011, 12:19:33 PMhold down the option key when you restart Indesign to get rid of the prefs
Would that be 'CONTROL' on a PeeCee?
alt
alt is a good beer. must.find.some. :drunk3:
rumor has it it is the ALT key.... :laugh:
OK, this issue is file format specific. I saved one of the offending images as an EPS and it comes in as the correct size.
I tried Stiv's trick, but didn't work? Prolly doing something wrong. :banghead:
Quote from: Sabrina The Turd Polisher on November 15, 2011, 12:45:17 PMOK, this issue is file format specific. I saved one of the offending images as an EPS and it comes in as the correct size.
I tried Stiv's trick, but didn't work? Prolly doing something wrong. :banghead:
are you placing new or into an existing picture box, replacing what's in an existing box?
Screen shot your scripts so I can eliminate that being an issue.
"Resize Images" script will keep running even when you restart Indy. And you can set it to only resize certain file types.
Quote from: Skryber on November 15, 2011, 01:01:34 PM"Resize Images" script will keep running even when you restart Indy. And you can set it to only resize certain file types.
I will check this. This sounds like the culprit. Once I can get back on that computer, will check it out.
Thanks Skry!
Hopefully that's what it is cause that's all i got! :laugh:
Okay, Ear, are you using your new found powers to delete posts?
Altbier?
Quote from: Stiv on November 15, 2011, 01:18:21 PMAltbier?
Ja!
OK Skry, here's a screenshot of the scripts panel...