Powered USB hub the problem?

frailer · December 17, 2013, 03:14:59 PM

On the XMF server box, HP, have a powered USB hub, (Belkin, FWIW). It's not seeing any USB peripherals. We had a power failure a week or so ago. I think it dates to then. Power is through a surge protector/UPS, (the latter no longer holding charge :rolleyes: ). Have:
-pulled hub power out for a while and plugged back in.
-pulled USB Out from sever and re-inserted.
It's not day-to-day critical, but does have some Archive files we access occasionally. So I need to address it nevertheless.

Get a new hub?

Have pulled USB hub out, and tried a USB stick straight into the front USB port. Not picking up, so may be the HP's port. Anyone had one go on the blink?

Joe · December 17, 2013, 03:52:40 PM

Possibly fried the USB port at/during/after the power outage. You can get a PCI USB card to put in the server to give you new USB ports. This one is for USB 2.0 but you can get them for USB 3.0 as well. Just a little more expensive.

Koutech PCI to USB2.0 Card Model IO-PU520

frailer · December 17, 2013, 04:16:21 PM

Quote from: Joe on December 17, 2013, 03:52:40 PMPossibly fried the USB port at/during/after the power outage. You can get a PCI USB card to put in the server to give you new USB ports. This one is for USB 2.0 but you can get them for USB 3.0 as well. Just a little more expensive.

Koutech PCI to USB2.0 Card Model IO-PU520

Thanks Joe, shall follow that solution up. But, it's plugged into the UPS's back, so should have been protected. I have 6 things powered through that, including platesetter, server,... no probs on those. :undecided:

Joe · December 17, 2013, 04:28:37 PM

Sometimes things just go bad on their own.

But just for grins...completely power that server down, unplug the power cable and leave it powered off for about 60 seconds, then plug it back in and power it back up and see if your USB ports are working. Sometimes just re-booting or even just power off/on isn't enough to clear things out.

frailer · December 17, 2013, 04:37:02 PM

Shall try that towards end of the day, when they won't suddenly ask for a set of plates. :cool:

Joe · December 17, 2013, 04:42:24 PM

Thereby guaranteeing someone will want new plates as soon as you shut it down. Prepress Law...formerly known as Murphy's Law.

frailer · December 17, 2013, 06:31:51 PM

Done that. No go. :sad: I have access to PC-Express, and PCI-X. Looking into it now.

Joe · December 17, 2013, 07:03:50 PM

Sounds like the USB port is toast. Just that one or all of them? Should have a few in the back.

frailer · December 17, 2013, 07:30:16 PM

Quote from: Joe on December 17, 2013, 07:03:50 PMSounds like the USB port is toast. Just that one or all of them? Should have a few in the back.

Only one in the back, occupied by the XMF dongle. The one in the front is the dud. The rear one must be OK, though.

Joe · December 17, 2013, 07:35:53 PM

Hmmmm...that is unusual for a server to only have 2 of them. I guess HP saved a couple of bucks there.

frailer · December 18, 2013, 08:04:42 PM

On my homer list to pick up a PCI-E card>USB on way home.

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Powered USB hub the problem?