One for the books...

determined · March 04, 2009, 10:45:20 AM

Maybe some of you have seen this before, but...beware if you haven't. A co-worker opened one of the files that she's worked on many times before in indesign CS3 that contained layer that she created. Not thinking, she randomly double-clicked on the file (and since she recently installed CS4) it opened in CS4. No big surprise there, but what was a surprise was the fact that all her layers had DISAPPEARED. Not only had they vanished, taking everything with them, but she was unable to create any new layers (all options were grayed out).
New one on me. :undecided:

DigitalCrapShoveler · March 04, 2009, 10:47:47 AM

I had that happen to me last week. I figured it was some fluke, and restarted... went away. I assume your co-worker took it back to CS3, or did she finally get it working in 4?

jimking · March 04, 2009, 10:48:28 AM

Mac or PC? I don't have CS4 but I'll bet something isn't right at all. Try trashing prefs for starters and reboot.

Ear · March 04, 2009, 11:02:35 AM

Don't forget to empty the Safari Cache too.

DigitalCrapShoveler · March 04, 2009, 11:03:55 AM

Run it through Distiller too. Better be sure!

Joe · March 04, 2009, 12:01:34 PM

Quote from: determined on March 04, 2009, 10:45:20 AMMaybe some of you have seen this before, but...beware if you haven't. A co-worker opened one of the files that she's worked on many times before in indesign CS3 that contained layer that she created. Not thinking, she randomly double-clicked on the file (and since she recently installed CS4) it opened in CS4. No big surprise there, but what was a surprise was the fact that all her layers had DISAPPEARED. Not only had they vanished, taking everything with them, but she was unable to create any new layers (all options were grayed out).
New one on me. :undecided:

Must be something out of whack. I only have CS4 and open CS3 files regularly and have never seen this. I'm not complaining though. :wink:

determined · March 04, 2009, 12:45:59 PM

It was Mac and she had already saved in CS4 (they don't save previous versions here which drives me bonkers...I still save at least a customer original file). But she made it work somehow.....I had already overstepped my helping boundaries and she was a little irritable at the time, so I backed off.....but trashing prefs definitely sounds like something to try.

Slappy · March 04, 2009, 01:03:13 PM

I'm using the InDesign Proxy app all the time now, even though I still drag the docs to the icon instead of letting it assign all InDy docs to the app.

determined · March 04, 2009, 01:15:56 PM

Update: she just trashed her prefs and rebooted to no avail. I'm thinking re-install.....

frailer · March 04, 2009, 01:54:16 PM

Quote from: determined on March 04, 2009, 12:45:59 PM.....I had already overstepped my helping boundaries and she was a little irritable at the time, so I backed off....

Sorry to touch on the psychological aspects. Ya can't just tech talk, can ya. Gotta worry about friggin' fragile egos. :rolleyes: I'm from the "come any closer and I'll pick the rest of your brain!" school of learnin'. :laugh:

determined · March 04, 2009, 04:35:04 PM

Joe · March 04, 2009, 06:00:27 PM

Only took 16 posts for determined to throw a hissy fit. Welcome to the club. :laugh:

gnubler · March 04, 2009, 07:21:19 PM

Get this man/woman a drink! David?

hotmetal · March 04, 2009, 07:52:13 PM

Quote from: gnubler on March 04, 2009, 07:21:19 PMGet this man/woman a drink! David?

I think he's busy emptying his Safari cache.

gnubler · March 04, 2009, 08:36:03 PM

Quote from: hotmetal on March 04, 2009, 07:52:13 PM
Quote from: gnubler on March 04, 2009, 07:21:19 PMGet this man/woman a drink! David?

I think he's busy emptying his Safari cache.

I doubt it. The bigger the cache, the better it is. I think he's busy mixing drinks on his back porch.

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One for the books...