OK. After swapping 2 or 3 boards. They found one that had a burnt chip! PIO board I think he called it?

We've burned multiple plates since then and so far so good! H00rah! 

Thank you again for all who provided input as we worked through the issues!

-TimJ

We are now in the "lightning zone". We've changed 2 or 3 boards so far? (Who cares after 1 eh?) The tech mumbled "this sure seems like a lightning strike". (Why didn't my poor Ricoh machines not get obliterated? You wink at them and they "fry")... More parts yet to arrive.

Tomorrow the story continues.

 

Well parts didn't arrive in time for last week..so we've got parts in hand and hopefully will have a fix today!
Stay tuned...(Harvey)

Well, tech was here for a few hours. Cleaned out some of the machine and current diagnosis is the board that drives the servo / drum brake is currently bad. Part is ordered and hopefully will be in tomorrow! Stay tuned...

-TimJ

Quote from: born2print on July 13, 2021, 02:25:01 PM
Reboot the entire system and hardware?
Some devices like that work themselves into a tizzy and need a fresh start after solving an issue or two.

Quote from: Just_A_Mac_Guy on July 06, 2021, 08:05:01 AM
Great info shared...

We're in the "One Click to fix it" generation.  I'm waiting for an app that'll turn me into a multimillionaire. LMK if someone finds it. 

-TimJ

Quote from: born2print on July 13, 2021, 02:25:01 PM
Reboot the entire system and hardware?
Some devices like that work themselves into a tizzy and need a fresh start after solving an issue or two.

Well after a few reboots / tries at loading a plate, still getting those weird errors. The tech is supposed to be here today. I'll let everyone know conclusion to the story after he's done. (Paul Harvey)
Thank you for everyone's help!  It shall be interesting what the true fix is.


-Tim

OK. Thanks to Tracy and born2print We've got the tail clamps loaded properly! But...now we got a new error.   

E4128 Mechanical Error - No balancer has been detected by the balancer search sensor.

E5168 Mechanical Error - The drum is rotated to "balance pin before inserted" but status of Servo controller (SVC) is not changed to "Ready".

Anyone wanna take a crack at interpretation? (Tech is schedule for tomorrow...so...no big deal ...just brownie points if we get farther than this..)

Quote from: born2printgreat info they shared!...etc etc

Quote from: Tracy on July 13, 2021, 01:46:59 PM
that sounds like what you would do for the trendsetter also

I'm sure you saw these already but just in case

We've been having our smaller (26") plates get jammed on removal / ejection from drum. (after burning etc)

So we removed the tail clamps from the drum and cleaned / inspected them, (not too dirty!...) but we were struggling to get them mounted in the proper spot on drum for loading back in machine.

I've done way too much Googling and can't find the proper steps for it. Appreciate any insight you have.

-TimJ

Quote from: Tracy on July 13, 2021, 12:50:17 PM
Don't know anything about screen but
Did the clamps go out of position?

Quote from: Ear on August 12, 2016, 10:24:31 AM
... Look in the Service Amend Manual, within that ZIP folder. Pages 29-40s show troubleshooting sequence for 8600, as well as a labeled drawing, showing parts and locations. I used this to track down a faulty solenoid not long ago. Put your fuckin' propeller hat on, bro...

Hey Ear!,

I'm trying to figure out how to mount my tail clamps on my PT-R 8000. Do you still happen to have that service manual? Much appreciative of your time.

-TimJ