cannot license color profiler suite

Started by tuff_gong, December 17, 2010, 01:25:55 PM

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tuff_gong

December 17, 2010, 01:25:55 PM
Windows XP, Color Profiler suite 3.1.0.18, densitometer ES1000

I can't activate the license file for Color Profiler on the dedicated fiery workstation. I have the license file on my desktop, when when I try to activate, it tells me it "did not result in a valid activation." Have restarted, re-connected ES1000, downloaded new license file, no luck. I can run it successfully on a mac on my network. Any ideas?
I can calibrate through command workstation, BTW.
"Cops Nab Co-Eds in Pot Orgy"

Stiv

#1
December 19, 2010, 07:38:06 AM Last Edit: December 19, 2010, 11:14:33 AM by Stiv
Edit: I see you are getting help at the EFI site.

Hope you get it resolved soon.

tuff_gong

#2
December 20, 2010, 12:57:53 PM
Couldn't license version 3, version 2 worked OK.
"Cops Nab Co-Eds in Pot Orgy"

DigiCorn

#3
December 20, 2010, 02:15:49 PM
Are you running EFI ColorProof XF? If so, you have to stop the EFI service before loading a new license. You can right-click the green dot or go to services to stop the server.
"There's been a lot of research recently on how hard it is to dislodge an impression once it's been implanted in someone's mind. (This is why political attack ads don't have to be true to be effective. The other side can point out their inaccuracies, but the voter's mind privileges the memory of the original accusation, which was juicier than any counterargument ever could be.)"
― Johnny Carson

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– Nikki Sixx

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― Ernest Hemingway

tuff_gong

#4
December 20, 2010, 03:41:29 PM
Running it, not on the same workstation.
"Cops Nab Co-Eds in Pot Orgy"
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