Ohhhhh yeah! I have had nothing but trouble with this one. The "powers that be" don't want to pay much for help. That usually leaves me hiring people in their 20s, fresh out of the graphics classes at the local community college. The nice thing about these people is they usually start with a good attitude, (we fix that for 'em) and they can learn the computer stuff very quickly, but.... they have NO printing background. This is the hardest thing to teach. I started in bindery and the pressroom so I have seen the machines run. It is soooo hard to try to find someone that can comprehend the difference between paginating something for offline assembly as opposed to a multi-web signature. I create mock-ups, and even take them out and let them watch the press run but end up babysitting when it comes to press logistics. 