Solved!!!! I removed the brushes that enclose the laser, and on one of the brushes was a 2.5" long hair. This hair presumably from the brush itself, was being dragged across the film and blocking the laser beam hitting the film causing the line. Now we have some pinholes in the film due to the opening up drum unit. Hopefully the vacuum system will get rid of the dust eventually. But at least there is no line on the film.