Can't edit image

[Tracy]

I can't get an image into photoshop
Joe had a solution I can't find
with pitstop select the image
and under resample he does something I can't remember
I think change resolution by 1 point
is it downsample or subsample?
and mine is defaulted on 72 dpi

[David]

re-sample down by 1.
so if it's 72, re-sample to 71.
What error message is it giving you?

[DigiCorn]

Try this:

[Joe]

I can't get an image into photoshop
Joe had a solution I can't find
with pitstop select the image
and under resample he does something I can't remember
I think change resolution by 1 point
is it downsample or subsample?
and mine is defaulted on 72 dpi

Tracy, the default number is not the res of the image. Click the image tab Properties to see the actual res of the image you have selected. Then under re-sample change to 1 less than what it showed under properties.

[Joe]

Oh, if the resample doesn't work  it's probably because of either a spot color in it or it is an NChannel image. Resampling does not fix that issue.

[David]

yeah, depending on the error message...
if it's a color space issue, sometimes you can change it with Pitstop, and there are others that are fixable, but then there's a few you just can't fix unless you have a BFH.

[Tracy]

unsupported color space
so far no worky
I will try digitals trick there is white space around it so I may be able to
replace image in indy.
thanks guys!

[David]

is the pdf from a Quark file by any chance?

 :laugh:

[Joe]

If it's a B & W image convert to grayscale. If it's color convert to CMYK and it should open then.

[Stiv]

Sometimes if I remove the compression, using PitStop, the image will then open with Photoshop.

[gnubler]

is the pdf from a Quark file by any chance?

 :laugh:

David, that is not a laughing matter.

[Tracy]

illy pdf
got the job done
but Im going to try some of these other tips
I have yet to get this trick to work!
compression no work
when I use the downsample trick it says bad code array
and then image disappears
fyi  I had to explain to the designer what bleed was
it's a 16 pgr :undecided:

[Joe]

illy pdf
got the job done
but Im going to try some of these other tips
I have yet to get this trick to work!
compression no work
when I use the downsample trick it says bad code array
and then image disappears
fyi  I had to explain to the designer what bleed was
it's a 16 pgr :undecided:

"bad code array" is never a good thing.

[David]

is the pdf from a Quark file by any chance?

 :laugh:

David, that is not a laughing matter.

just another reason why you can't do jack with it...



@Tracy, anyway you could post (or send it to me via FTP or whatever) the problem page so I can get a look at it? Doesn't have to be anything special, you can delete anything that may be sensitive content (just need the pdf with the image in question really).

oh yeah, don't need any bleeds...

 :laugh:

[mattbeals]

Is the image indexed CMYK? If so then resample the image by a few dpi then use the touch up tool to open it in PhotoShop.