what are the sizes of the files?
for us it happens to 18x12 (Landscape)
and not to the 12x18 (Portrait)
maybe make a log of the sizes/orientation that it's happening to
and you might find a pattern
for us it happens to 18x12 (Landscape)
and not to the 12x18 (Portrait)
maybe make a log of the sizes/orientation that it's happening to
and you might find a pattern