Dumb question (I'M FULL OF THEM) does anyone have a solution for the inevitable "I can't get on your ftp site" that comes up with certain clients. Of course it has to be FREE cause I don't really want to chase down the bosses credit card! (again). The file size is about 15MB which is too large to mail.
Quote from: pspdfppdfx on September 04, 2008, 09:00:33 AMDumb question (I'M FULL OF THEM) does anyone have a solution for the inevitable "I can't get on your ftp site" that comes up with certain clients. Of course it has to be FREE cause I don't really want to chase down the bosses credit card! (again). The file size is about 15MB which is too large to mail.
I have pretty good luck with Cyberduck... I don't know why she swallowed the fly.
sokay problem solved, they had an ftp site which I got on.
I like cyberduck too, that's what we use but some of our clients are on pcs and when I suggest they get a free ftp client they (most times) act as if I am handing them some steep learning curve ordeal...
I tell them to use Explorer. It's ALWAYS the PC peeps! ALWAYS!
yeah i use cyberduck too - but we just sorted our free account with "yousendit" today - simple as anything - now i can upload files up to 100meg onto the interweb freeway, it emails the recipients and bosh - they download it
very very easy - and if i can do it - anyone can
Quote from: beermonster on September 04, 2008, 09:21:28 AMyeah i use cyberduck too - but we just sorted our free account with "yousendit" today - simple as anything - now i can upload files up to 100meg onto the interweb freeway, it emails the recipients and bosh - they download it
very very easy - and if i can do it - anyone can
I do use YouSend-It as well. It is very handy! And does take the dummy element out. YOU set it up, so no more muddled customers "trying" to access FTP. And Beer is correct... if he can do it, anyone can. It's a curve thing. :tongue:
I use Smart FTP on the PC. Filezilla is also okay. Both free. Can't help you with stupid people that can't figure out how to use it. I've got plenty of them too.
I like Quickshareit myself. It's free, can handle up to 100 megs and no FTP required.
http://www.quickshareit.com/
Quote from: Joe on September 04, 2008, 09:31:21 AMFilezilla is also okay.
+1 Discovered that recently on the PeeCee (although it's available for all platforms, 'nix too) and it's nifty.
we use mailbigfile.com have had no problems, easy to use on both ends.
https://share.adobe.com/adc/login.do
Joe posted this and when it is out of beta might be a solution if it is free.
Been using acrobat.com for a while and love it. Haven't even looked at yousendit et al since. I just wish there was an indication of if/how many times your shared files have been downloaded so you can remove them if you're so inclined. Played around with the connect now feature a little and it's very cool. Tried to share my screen with myself though and it's like I stepped into Alice in Wonderland.
If you go the FileZilla route, just be aware of this problem; [depending on your OS level].
https://www.b4print.com/forums/index.php?topic=1374.0
Every time I open FileZilla now I have to flick the update message. If I clicked on it, which I did once, I lost FileZilla...Grrrr..... :shrug:
Come to think of it, must check out Adobe.com again. Last time I tried, it didn't support the browser...Camino, I think.
Now that am on Firefox, should have another look.
it worky great with FF
It worky muy buen! Only snag I hit was that from my earlier attempt to use it, it still recognised my earlier attempt, [pre "don't support your browser"]; and told me my email was already in use. :rolleyes: I'm on a web mail rego. instead.
OK, with acrobat.com it's a snack to set up, and then send someone an email so they can click on the link so they can download a file.
Anyone aware of a similar no-brainer whereby a client can be sent an email and they can click a link, then have a window open up where they can drag their files into it so it gets uploaded to your share space? Or will we have to always get them to set up their own so they can email us with the no-brainer.
Sorta long-winded, but hope it makes some sense. :undecided: The problem is usually accessing their files, not the other way.
Am still looking at Help; and the forum area, but the server was under maintenance, so couldn't access it.
Hi frailer,
To upload them into your share space you would have to give them your username and password. Not recommended. I think you could set up a generic account for public use and give them the username and password. Problem with that though is if you give this username and password to multiple people they will all be able to see the others files. Plus if they have to go to Acrobat.com to sign into this account they might as well make up their own personal account, post the file and send you the link. I know, I know, it's hard to make them THINK now and again but it's sometimes necessary. Of course you could set up an FTP site so they can send files directly to that. I use ProFTPD on a Linux server for this and have just added HTTP upload capability via a flash application on the same Linux server for the "too stupid to FTP crowd". If you don't like the Linux command line or web development to accomplish this you can always use Filezilla which has both the FREE client and server (Windows only for the server though).
If anyone would like to see the demo of the HTTP download go here: B4Print HTTP download demo (https://www.b4print.com/tfu277/tfu.htm). Demo version has a 3 mb limit. Don't put anything in there you want to keep as it cleans itself out every now and then. You can also set it up for user authentication so when they enter a username and password it takes them to their own personal folder but it's not set up in the demo. You can download it here if you want to try it yourself: TWG Flash Uploader 2.7.7 (http://www.tinywebgallery.com/en/tfu/web_overview.php)
Open source software is GREAT! Standard Edition License - 10 EUR! Takes away the 3 mb limit.
Not sure if this relates at all, but I had looked at iDropper (http://www.idropper.com) a while back. It was still kind of in development, I'd imagine it's gotten more polished now. I liked the idea of creating a customized droplet for the client, so all they had to do was drag, drop & walk away.
i looked at a .mac <dot-mac> possibility a while back - i think i even posted either here or at ppf asking if anyone thought it was a good idea - because you can assign part of your "space" as a public area - so rather than create droplets for morons who'll never understand it, rather than create seperate spaces/folders for each customer - and assign passwords and crap - you would have one address - www.mycompanyspace.mac (something like that)
when anyone other than the administrator "signs" in they are taken to public folder - and it's drag and drop
see - although it's public - and my workaround was to check in there every 20 mins or so - its web based, drag n drop - with ONE user and password - all it would take is some regular housekeeping
i thought it could be useful - one address and log in attached to anything sent to customers/designers - on comp slips, cards, web site - all correspondence - emails, orders - absolutely everything.
then they said no......we dont think we need it....
but there it is - drag n drop onto a browser window - one password and one user thingy - simple