hi all!! – can you help a brother out?
I received an error code on our Epson Pro 7880 that is 0040 – I know what the code is its "Cleaning unit near end of life"
I have read that I can reset the counter (we used to do this with our 7600 maintenance tanks)
Bottom line is I can get to the super secret service menu by pressing pause, down, right when powering up and view the counters but there is no option to "clear" the counter
I wouldn't just reset this code, or clear the counter. Your Cleaning unit is almost full... continuing to run, once it is full, will cause a huge mess. The cleaning unit is where it spits ink when cleaning the printheads... you would not want this to overflow!
That said...
On my 9900, there are 2 cleaning units, one on the home side and one on the away side. It seems to only use the home side... so, when mine got full, I swapped them and ordered 2 new ones. This was a year ago and the home side is almost full again. Once full, I will replace them with the new ones.
:goodpost:
That's what I do on the 9800. Swap them when one is complaining.
I also try and have 2 backups after I got jammed up one day on a rush proof just in case.
Yessir! And you only get to swap them once. Right now, I have the full one (that I swapped) and one that is 80% full.
Soon, there will b 2 new ones in the printer.
My 9900 is about a year old, The manual isn't showing how to replace cleaning units
When you have a moment, can you attach a photo or explain how to replace the unit?
Thanks!
Quote from: Ear on February 18, 2015, 02:27:37 PMI wouldn't just reset this code, or clear the counter. Your Cleaning unit is almost full... continuing to run, once it is full, will cause a huge mess. The cleaning unit is where it spits ink when cleaning the printheads... you would not want this to overflow!
Are you talking about the "Maintenance Tank"? This is not a maintenance tank error
Quote from: MandL on February 18, 2015, 07:46:53 AMhi all!! – can you help a brother out?
I received an error code on our Epson Pro 7880 that is 0040 – I know what the code is its "Cleaning unit near end of life"
I have read that I can reset the counter (we used to do this with our 7600 maintenance tanks)
Bottom line is I can get to the super secret service menu by pressing pause, down, right when powering up and view the counters but there is no option to "clear" the counter
Looks like it is referring to changing the cleaning pump.
I think the counter can only be reset by a service tech with a laptop with the service software installed.
Maybe check out the link below and see if it gives you any clues.
I found this:
http://www.americaninkjetsystems.com/epson_mimaki_roland_printer_rep/pro78_fg_1.pdf
Quote from: MandL on February 20, 2015, 08:46:18 AMQuote from: Ear on February 18, 2015, 02:27:37 PMI wouldn't just reset this code, or clear the counter. Your Cleaning unit is almost full... continuing to run, once it is full, will cause a huge mess. The cleaning unit is where it spits ink when cleaning the printheads... you would not want this to overflow!
Are you talking about the "Maintenance Tank"? This is not a maintenance tank error
Yes, I was referring to the Maintenance Tank. I wasn't aware of another component of the cleaning that was capable of filling up... thought that was the job of the Maintenance Tank.
Like David said, I believe the counter can only be reset once but there is a secret menu option to rest it yourself without a tech. These are the instructions I found for our 9900 when we got that error a couple of months ago, but I suspect they will be the same for your 7880. I'm not sure if this actually works since we ended up getting our proofer serviced before resorting to resetting the counter ourselves.
- Power off the proofer
- Hold down the Parer source, cut/eject, and down arrow buttons and power the proofer back up
- choose clear counters
- enter twice
- restart the proofer
Seen this a few times. There is a super secret menu to clear the error, but I'll be damned if I remember from memory. I had it printed out in a book at my old job, but they only way I'll set foot back in there is if I am swinging fists/shooting. I have zero desire to do those things. The above post may be correct; sounds familiar. I assure you, if done properly, the machine will continue running well, so far as you regularly clean the heads, change the maintenance tank, etc.
Thanks for all of the feedback - I decided to just call in a service request - I want them to give us a good once-over anyway. We used to run some VERY cheap paper through it that resulted in tons of paper dust when it was cut and I would have to run the nozzle check and cleaning cycle ALOT, so I think it's worth it. Thanks ALL!!