Quark 8 and Trim Size

Aaron · March 10, 2010, 09:40:48 AM

I don't have Q8 yet (holding off as long as I can) but I have a couple clients using it and when they send me pdf's generated out of Q8 the trim size is never correct. It defaults to the total pasteboard size. Or size of the entire page including cropmarks and everything. I'm able to open the pdf in Acrobat and use my Prinergy Geometry editor to redefine the crop area, but I don't have this issue in Q7 so I don't know where to tell them to go to fix it so I don't have to keep doing this.

Anyone else have this issue?

DigitalCrapShoveler · March 10, 2010, 09:50:01 AM

I don't. Quark 8 and Quark 7 are very similar. I think your customer needs some schooling on how to output a file.

Aaron · March 10, 2010, 09:52:16 AM

Well the funny thing is when he had Q7 they came over correct. Then after he upgraded to Q8 they are all incorrect. Stupid Quark.

DigitalCrapShoveler · March 10, 2010, 09:57:30 AM

No arguments from me. Still feel pretty confident your customer needs to pay attention to what he/she is doing. I don't have this problem, and never heard of it. Now, the problem I was having.... activation of Quark 8 on my iMac. Running Snow Leopard..... have it currently running on my G5 running Tiger. I install, plug in the activation code... Quark unexpectedly quits. Run it in Demo... runs like a champ. So, I get online and discover this is an apparent bug. Quark's solution? A 750 MB download. It works, but c'mon.... 750 MB!?!?

Aaron · March 10, 2010, 10:10:51 AM

Haha. It's almost like they don't know what they are doing. I see Q8 PDF's are still flattened. Amazing.

DigitalCrapShoveler · March 10, 2010, 10:14:07 AM

HEY! They're "working" on it. Hahahahahahahah, problem is... when they get that fixed, 2 GB download.

Aaron · March 10, 2010, 10:44:05 AM

Yeah, and printing will be dead.

DigitalCrapShoveler · March 10, 2010, 10:45:45 AM

Or I will.

Joe · March 10, 2010, 10:51:36 AM

Quote from: Aaron on March 10, 2010, 10:10:51 AMHaha. It's almost like they don't know what they are doing. I see Q8 PDF's are still flattened. Amazing.

Flattening is user selectable and the default is to flatten. You need to tell them to set it to retain transparency. Get ready for some huge file sizes though.

As far as trim, I get files from Quark 8 for one particular job and the trim and media size are correct except for the way the customer does it. It's a newspaper and they make their document size to the live area and then add the 1/2 inch of white border using bleed. Prinergy sees (correctly) the trim as right exactly where the type and images end with no white space around it. I usually change it with the geometry editor so in Insite Preview I see the page with the white space. If it's done correctly in Quark with the page size being equal to the trim size of the book and then the PDF should come out correctly. I've never seen it use the size of the pasteboard.

DigitalCrapShoveler · March 10, 2010, 10:56:06 AM

Live transparency is NOT dependable in Quark. Just to reiterate. Keep 'em flat if you want them to work.

Possum · March 10, 2010, 11:03:25 AM

Quote from: Joe on March 10, 2010, 10:51:36 AM
Quote from: Aaron on March 10, 2010, 10:10:51 AMHaha. It's almost like they don't know what they are doing. I see Q8 PDF's are still flattened. Amazing.

Flattening is user selectable and the default is to flatten. You need to tell them to set it to retain transparency. Get ready for some huge file sizes though.

As far as trim, I get files from Quark 8 for one particular job and the trim and media size are correct except for the way the customer does it. It's a newspaper and they make their document size to the live area and then add the 1/2 inch of white border using bleed. Prinergy sees (correctly) the trim as right exactly where the type and images end with no white space around it. I usually change it with the geometry editor so in Insite Preview I see the page with the white space. If it's done correctly in Quark with the page size being equal to the trim size of the book and then the PDF should come out correctly. I've never seen it use the size of the pasteboard.
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What do they think the margin settings are for?

Joe · March 10, 2010, 11:08:21 AM

Quote from: DigitalCrapShoveler on March 10, 2010, 10:56:06 AMLive transparency is NOT dependable in Quark. Just to reiterate. Keep 'em flat if you want them to work.

There really is NOTHING that is dependable in Quark. I've not had any issue with Quark and transparency going through Prinergy though.

Joe · March 10, 2010, 11:09:35 AM

Quote from: Possum on March 10, 2010, 11:03:25 AM
Quote from: Joe on March 10, 2010, 10:51:36 AM
Quote from: Aaron on March 10, 2010, 10:10:51 AMHaha. It's almost like they don't know what they are doing. I see Q8 PDF's are still flattened. Amazing.

Flattening is user selectable and the default is to flatten. You need to tell them to set it to retain transparency. Get ready for some huge file sizes though.

As far as trim, I get files from Quark 8 for one particular job and the trim and media size are correct except for the way the customer does it. It's a newspaper and they make their document size to the live area and then add the 1/2 inch of white border using bleed. Prinergy sees (correctly) the trim as right exactly where the type and images end with no white space around it. I usually change it with the geometry editor so in Insite Preview I see the page with the white space. If it's done correctly in Quark with the page size being equal to the trim size of the book and then the PDF should come out correctly. I've never seen it use the size of the pasteboard.

What do they think the margin settings are for?

Obviously they haven't discovered that little feature yet. They've only been doing this for 20 some years now. :undecided:

DigitalCrapShoveler · March 10, 2010, 11:09:58 AM

Bullshit! Now with my 750 MB download patch, I can open it. :tongue:

Joe · March 10, 2010, 11:13:12 AM

What?

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Quark 8 and Trim Size