Is anyone there from Australia? Everything is all upside down and bass-ackwards down there.

Operators both say they only ever import, no drag and drop.

Quote from: Tracy on Today at 10:47:48 AMYeah that happens to me too when I Print to the que an 18x12
when dragged into the que it's correct somehow the Printing to que 12x18 is fine.
I think Digi was referring to that
But I'm not working with an indigo

Exactly.

I'm not sure but when I see the operator next I'll ask him. Only thing is for that to be the issue he has to be treating our files differently based on who created them.

Yeah that happens to me too when I Print to the que an 18x12
when dragged into the que it's correct somehow the Printing to que 12x18 is fine.
I think Digi was referring to that
But I'm not working with an indigo

Do you drag-and-drop PDFs into the queue or do you Cmd-P Print them into the queue?

We impose onto the B2 sheet with QI+. The operator pulls it into the DFE and does his thing from there. He's seeing the difference right from importing the PDF, no changes on his end are taken before he can see the issue in the preview. It seems to be relatively consistent between the three prepress operators and how often he has to tumble.

What are you using for Imposition? Smartstream?

This is a slightly weird one and we haven't been able to find a setting that changes it yet.

There are three of us in prepress here. All have windows boxes, the latest Acrobat Pro, Pitstop Pro, and Quite Imposing+ 5.3. Our Indigo 12k operator has told us that almost every file I set up, he has to tumble because the DFE thinks it's head to toe. Some of the files M sets up he has to tumble, and almost none of the ones set up by J. We all have the same action lists and automations in QI. We use the same preflight profiles.

Is there a setting somewhere I'm missing that would cause this? I just went back to a job J had done without issue and redid it. Waiting for the operator to see how that file works. Files come from all sorts of sources, lots of different custies.

Any ideas? Thanks!

When I try to make a new document with no bleed, I get exactly that. I'm not seeing a setting that would create that.
I did see a location to change the print settings, that had a spot to change the bleed settings.

But I also did find that you can have multiple document settings. And here is how to do it from Adobe.

New Document Profile