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Operating Systems => Macintosh => Topic started by: Joe on August 14, 2012, 10:28:47 AM

Title: 27" iMac
Post by: Joe on August 14, 2012, 10:28:47 AM
Finally got around to setting it up Sunday. The display is huge! It won't fit into the monitor space on my computer desk so it is moved out and it is too close to me. It's like watching the big screen TV from 6" away. :laugh: May have to take the saw to the desk.

It came with OS X 10.7 but I got a free download of OS X 10.8 so it now running Mountain Lion. No issues so far. All of my software runs it seems. I got a refurbished one with a 2.7 GHz Intel Core i5. Not the fastest out there but good enough.

I think I'm going to pass on putting my 120 gb SSD in it. Too much freaking trouble to add a 2nd drive without disassembling the whole thing. Thanks Apple. :sarcasm:

Still trying to get used to the small wireless keyboard without the number pad. At the moment this keyboard ranks right up there with the Apple Hockey Puck mouse. Screw you Apple for this! :death:

No Firewire 400 port for my external HD but I can use it with USB so it's not a total loss.
Title: Re: 27" iMac
Post by: Greg_Firestone on August 14, 2012, 11:21:33 AM
Yeah, the mini keyboards stink. No number pads on the right...

Have fun with the 27" display!
Title: Re: 27" iMac
Post by: David on August 14, 2012, 11:24:48 AM
you got the exact same one as me.
It is FRIGGEN huge!
I told you about the size...  for me, it makes all the windows huge, but all the text is teeny tiny in comparison. Makes it hard to read, so it's a good thing to be 6" away.  hahaha!

and, I also have the short keyboard, but I'm thinking of changing to the larger one with the keypad on the side.
No firewire, I found that out when I went to use the Migration Assistant to transfer files from my ole G4... and you do not want to know the price for a Firewire to Thunderbolt cable  :shocked:
Title: Re: 27" iMac
Post by: Joe on August 14, 2012, 11:31:03 AM
Quote from: david on August 14, 2012, 11:24:48 AMyou got the exact same one as me.
It is FRIGGEN huge!
I told you about the size...  for me, it makes all the windows huge, but all the text is teeny tiny in comparison. Makes it hard to read, so it's a good thing to be 6" away.  hahaha!

and, I also have the short keyboard, but I'm thinking of changing to the larger one with the keypad on the side.
No firewire, I found that out when I went to use the Migration Assistant to transfer files from my ole G4... and you do not want to know the price for a Firewire to Thunderbolt cable  :shocked:

Yeah, that firewire drive is an old IDE drive in firewire case. Would be better off to get a Firewire 800 external and be done with it. I would like to get a Thunderbolt external once they get cheaper than the latest trip to Mars. :sarcasm:
Title: Re: 27" iMac
Post by: David on August 14, 2012, 11:58:52 AM
yepper, them thunderbolts is kinda high...

I just got a LaCie Porsche 1TB (http://www.lacie.com/us/products/product.htm?id=10562) on sale for 80 bucks US, use it for my time Machine back ups

It's way cheaper than a Firewire External, and it's not too horribly slow (being USB 2.0 an' all).

eh, what are you gonna do...   :drunk3:
Title: Re: 27" iMac
Post by: Ear on August 14, 2012, 12:44:09 PM
Funny... I have 2 of those useless mini keyboards in a drawer with a few old hockey puck mice. Apple usually gets it right but when they don't, they like to go big.
Title: Re: 27" iMac
Post by: gnubler on August 14, 2012, 01:42:41 PM
Quote from: david on August 14, 2012, 11:58:52 AMeh, what are you gonna do...   :drunk3:

Not buy another Mac.  :hello:
Title: Re: 27" iMac
Post by: Joe on August 14, 2012, 02:52:58 PM
Quote from: Earendil on August 14, 2012, 12:44:09 PMFunny... I have 2 of those useless mini keyboards in a drawer with a few old hockey puck mice. Apple usually gets it right but when they don't, they like to go big.

I really believe they did both of them on purpose so people would have to buy the nice keyboard ($69.00) and Mouse ($69.00) separately. CA-CHING$$$$$
Title: Re: 27" iMac
Post by: frailer on August 14, 2012, 03:02:40 PM
Despite my display snobbery, I've got used to the work one. Plus side is they're S-IPS, so viewing from wider angles no prob. Main negative is they're BRIGHT! Need to lower the brightness a lot. I've found using the grey background, if you're using stock Apple ones, is easier on the eye than the blue. Plenty of real estate. Theme from 'Oklahoma' comes to mind. Dan's probably reading this and quietly weeping.
Title: Re: 27" iMac
Post by: Ear on August 14, 2012, 03:04:28 PM
Quote from: Joe on August 14, 2012, 02:52:58 PM
Quote from: Earendil on August 14, 2012, 12:44:09 PMFunny... I have 2 of those useless mini keyboards in a drawer with a few old hockey puck mice. Apple usually gets it right but when they don't, they like to go big.

I really believe they did both of them on purpose so people would have to buy the nice keyboard ($69.00) and Mouse ($69.00) separately. CA-CHING$$$$$

Probably. Seriously, who can't live without a 10-key?
Title: Re: 27" iMac
Post by: NefariousDrO on August 14, 2012, 03:21:34 PM
I do love typing on the newer keyboards, though. The "touch" of the keys is fantastic. I'm old enough that I had learned to type on a manual (yep, not electric, but the strictly mechanical kind) typewriter. It took me years to learn not to pound the daylights out of my computer keyboards. Didn't really stop until I got these new ones. I got lucky and upgraded before they went to the mini keyboards. I hate the missing number pad, but love typing on them.
Title: Re: 27" iMac
Post by: Joe on August 14, 2012, 03:36:36 PM
Quote from: Earendil on August 14, 2012, 03:04:28 PM
Quote from: Joe on August 14, 2012, 02:52:58 PM
Quote from: Earendil on August 14, 2012, 12:44:09 PMFunny... I have 2 of those useless mini keyboards in a drawer with a few old hockey puck mice. Apple usually gets it right but when they don't, they like to go big.

I really believe they did both of them on purpose so people would have to buy the nice keyboard ($69.00) and Mouse ($69.00) separately. CA-CHING$$$$$

Probably. Seriously, who can't live without a 10-key?

There is actually 22 keys missing. :tongue:
Title: Re: 27" iMac
Post by: Ear on August 14, 2012, 03:37:47 PM
Quote from: Joe on August 14, 2012, 03:36:36 PM
Quote from: Earendil on August 14, 2012, 03:04:28 PM
Quote from: Joe on August 14, 2012, 02:52:58 PM
Quote from: Earendil on August 14, 2012, 12:44:09 PMFunny... I have 2 of those useless mini keyboards in a drawer with a few old hockey puck mice. Apple usually gets it right but when they don't, they like to go big.

I really believe they did both of them on purpose so people would have to buy the nice keyboard ($69.00) and Mouse ($69.00) separately. CA-CHING$$$$$

Probably. Seriously, who can't live without a 10-key?

There is actually 22 keys missing. :tongue:

Ya, but I don't care about the other 12.  :laugh:
Title: Re: 27" iMac
Post by: Joe on August 14, 2012, 03:42:51 PM
I'm addicted to F16 thru F19. :cry:
Title: Re: 27" iMac
Post by: Ear on August 14, 2012, 03:49:09 PM
Get help.  :drunk3:
Title: Re: 27" iMac
Post by: Joe on August 14, 2012, 04:03:16 PM
Quote from: Earendil on August 14, 2012, 03:49:09 PMGet help.  :drunk3:

Or the bigger keyboard!
Title: Re: 27" iMac
Post by: Stiv on August 14, 2012, 07:31:30 PM
Keep your eye on the monitor temps for a while. That sucker will cook you. I have an app I use. I'll post a linky tomorrow.
I ditched the the bluetooth keyboard and mouse. Mine were such a pita that I almost tossed them across the room.
Have fun.



Title: Re: 27" iMac
Post by: Joe on August 14, 2012, 07:48:48 PM
The mouse is OK to use. I can't find anything nice to say about the keyboard. If I wanted a freakin' laptop Apple I would have bought one! Buying batteries for both sucks too.
Title: Re: 27" iMac
Post by: Joe on August 14, 2012, 07:50:06 PM
Quote from: Stiv on August 14, 2012, 07:31:30 PMKeep your eye on the monitor temps for a while. That sucker will cook you. I have an app I use. I'll post a linky tomorrow.

Yep, I use iStatPro (http://islayer.com/apps/istatpro/) for that.
Title: Re: 27" iMac
Post by: beermonster on August 15, 2012, 04:04:17 AM
imacs - with the bluetooth meeces and keyboards

try putting your imac to sleep and turning off the mouse battery to conserve the power - holy cow the mac wakes up to tell you connection was lost - and ya cant put it back to sleep coz ya just turned the battery off!

nice cool feature :cold4:
Title: Re: 27" iMac
Post by: Stiv on August 15, 2012, 05:17:38 AM
Quote from: Joe on August 14, 2012, 07:50:06 PM
Quote from: Stiv on August 14, 2012, 07:31:30 PMKeep your eye on the monitor temps for a while. That sucker will cook you. I have an app I use. I'll post a linky tomorrow.

Yep, I use iStatPro (http://islayer.com/apps/istatpro/) for that.

Yep, that's the one. I could fry bacon on the top of this thing. Mmmm, bacon.  :homer:
And I'm running windows in VM.
(http://i432.photobucket.com/albums/qq46/StivXelka/th_0815120715.jpg) (http://s432.photobucket.com/albums/qq46/StivXelka/?action=view&current=0815120715.jpg)
Title: Re: 27" iMac
Post by: Farabomb on August 15, 2012, 07:45:37 AM
That's far too clean for a work desk.
Title: Re: 27" iMac
Post by: Skryber on August 15, 2012, 08:09:42 AM
You'll get used to the keyboard. I type like a retard on anything but those keyboards now. The number pad thing sucks but they do have USB attachment number pads you can buy if it's something you use a lot.
Title: Re: 27" iMac
Post by: Stiv on August 15, 2012, 09:07:18 AM
The BT mouse kept losing connection. IDK if other BT devices around made it crazy or what. Waking up from sleep was a big issue, I do remember that.

Logitech mice are on all of the workstations and I just prefer them over the single button.
Title: Re: 27" iMac
Post by: Skryber on August 15, 2012, 09:31:40 AM
I LOVE my work station right now. :kiss:
I got the baby swing right next to it. This work from home thing rocks.

(http://i252.photobucket.com/albums/hh13/skryber64/securedownload-1-3.jpg)
Title: Re: 27" iMac
Post by: David on August 15, 2012, 09:54:27 AM
nice...

looks like mine but without the baby swing... and your mouse is on the wrong side...


maybe I should get a baby swing, are they fun to ride?
Title: Re: 27" iMac
Post by: Joe on August 15, 2012, 10:44:14 AM
I went back to my large wired keyboard. I suppose I would have gotten used to it but I didn't want to.

No issues with wake up or bluetooth disconnects either on the Mountain Lion machine at home or the Lion machines at work. Also the mouse and keyboard goes turns off on their own after inactivity. You don't have to put the mac to sleep for the bluetooth devices to turn off.

Ummm skryber, what is the desktop background on the computer on the right?
Title: Re: 27" iMac
Post by: David on August 15, 2012, 10:53:59 AM
it's a view of their backyard...

yeah, that's what it is, the backyard...     :shocked:
Title: Re: 27" iMac
Post by: Farabomb on August 15, 2012, 11:59:28 AM
If that's the backyard no wonder working from home rocks.
Title: Re: 27" iMac
Post by: David on August 15, 2012, 12:28:58 PM
you should see what's in the front yard
Title: Re: 27" iMac
Post by: Joe on August 15, 2012, 12:32:07 PM
Quote from: david on August 15, 2012, 12:28:58 PMyou should see what's in the front yard

Business in front, party in back?
Title: Re: 27" iMac
Post by: DigiCorn on August 15, 2012, 12:51:26 PM
I think that's actually like a hallway or sumpin'. Skry's house must be bi-level.
Title: Re: 27" iMac
Post by: frailer on August 15, 2012, 02:08:31 PM
Quote from: Farabomb on August 15, 2012, 07:45:37 AMThat's far too clean for a work desk.

Yep, it's just a photoshoot.
Title: Re: 27" iMac
Post by: David on August 15, 2012, 02:43:54 PM
we all know skryber don't work, she has kids for that
Title: Re: 27" iMac
Post by: Skryber on August 15, 2012, 03:26:56 PM
My desktop wallpaper. I can't use that at work. Someone might get "offended". :rolleyes:

(http://i252.photobucket.com/albums/hh13/skryber64/Photoshop_Elementals_016363_.jpg)
Title: Re: 27" iMac
Post by: Joe on August 15, 2012, 03:31:12 PM
Quote from: Skryber on August 15, 2012, 03:26:56 PMMy desktop wallpaper. I can't use that at work. Someone might get "offended". :rolleyes:

Second one from the right is hot. Like on fire hot!

 :lmao:
Title: Re: 27" iMac
Post by: DigiCorn on August 15, 2012, 03:32:33 PM
I find them all stimulating. Do you think they like beer?
Title: Re: 27" iMac
Post by: Skryber on August 15, 2012, 03:35:59 PM
I like the 2nd from the left. Lightning chick with the bum bum. She'll hurt you but you'll like it.
Title: Re: 27" iMac
Post by: Skryber on August 15, 2012, 03:40:05 PM
In order from left to right:

1-Mental case who has a lot of cats and will cast spells on you.
2-See above post.
3-Cries a lot, dumb and wants to talk about her feelings and all those things that will have you contemplating your death.
4-Gold digger, but you don't care.
5-Andy Warhol
Title: Re: 27" iMac
Post by: frailer on August 15, 2012, 04:33:25 PM
Yeah, I think you've pretty much nailed it.   :undecided:
Title: Re: 27" iMac
Post by: Farabomb on August 16, 2012, 07:15:00 AM
4 I was thinking more of David Bowie in Labyrinth.
Title: Re: 27" iMac
Post by: beermonster on August 16, 2012, 08:18:32 AM
Quote from: DigiCorn on August 15, 2012, 03:32:33 PMI find them all stimulating. Do you think they like beer?

they all like me - in fact they all love me and adore me - yeah

is skryber the left one and gnub on the right?
Title: Re: 27" iMac
Post by: David on August 16, 2012, 08:34:38 AM
they can be anybody you want...

even with your  eyes closed
Title: Re: 27" iMac
Post by: frailer on March 19, 2013, 02:23:08 PM
I think I bored people witless about 2 years ago with my requesting that as our pp upgrade we get souped up Minis with OWC SSD drives swapped in, fast external to keep most data, decent EIZO or NEC entry-level displays... All for same or less than 27" iMacs. But I was browbeaten by Mgr. here to get same as Head Office publisher. They got 3, we got 2, in the end.
About 9 months ago, one had its HD fail, with much disruption to the guy (call him Deep Throat), and the rest of their production work. Now Head Girl's has apparently suffered the same fate. Deep Throat was talking in whispers yesterday when I spoke with him. He suggests I phone him back this morning for the gen on it, before Head Girl gets in. I intend to. It disturbs me. I know they run at the temperature of Bessemer furnaces, and am watching our 2 like a hawk. pretty PO'd really. I have a older Mini about 6 years in running Black Magic. Hasn't missed a beat. (I should not have said that. :tonofbricks: )
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on March 19, 2013, 02:42:58 PM
The 27s have a problem with the HD they shipped with failing. You have to take them back to the Apple Store to have it swapped. It is a FOR SURE fail at some point. We've had to do it.

http://www.apple.com/support/imac-harddrive/ (http://www.apple.com/support/imac-harddrive/)
Title: Re: 27" iMac
Post by: Joe on March 19, 2013, 02:54:02 PM
Quote from: DigitalCrapShoveler on March 19, 2013, 02:42:58 PMThe 27s have a problem with the HD they shipped with failing. You have to take them back to the Apple Store to have it swapped. It is a FOR SURE fail at some point. We've had to do it.

http://www.apple.com/support/imac-harddrive/ (http://www.apple.com/support/imac-harddrive/)

Ditto plus the graphics card on mine.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on March 19, 2013, 02:55:23 PM
An added bonus... lucky you.
Title: Re: 27" iMac
Post by: Joe on March 19, 2013, 03:00:39 PM
It's all good. Fixed for free by the big A.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on March 19, 2013, 03:03:32 PM
True, true, but an inconvenience nonetheless.
Title: Re: 27" iMac
Post by: Joe on March 19, 2013, 03:14:01 PM
Definitely.
Title: Re: 27" iMac
Post by: frailer on March 19, 2013, 03:14:45 PM

     :sad:  +    :angry:
Title: Re: 27" iMac
Post by: Joe on March 19, 2013, 03:38:12 PM
Quote from: frailer on March 19, 2013, 03:14:45 PM:sad:  +    :angry: =  :tantrum2:

Fixed.

 :lmao:
Title: Re: 27" iMac
Post by: frailer on March 19, 2013, 03:49:53 PM
Pretty much. Gonna run TechTool disk on both today, which we got with Extended Warranty.

... not-- happy -- Jan!

NOT HAPPY JAN - Yellow Pages Ad (http://www.youtube.com/watch?v=2akt3P8ltLM#)
Title: Re: 27" iMac
Post by: Joe on March 19, 2013, 04:26:25 PM
Just hit them with "I told you so..."
Title: Re: 27" iMac
Post by: gnubler on March 19, 2013, 09:32:53 PM
:tantrum2: = web development
Title: Re: 27" iMac
Post by: Tracy on June 28, 2013, 08:56:21 AM
I can't download pdfs from the internet, I'm using safari
do I need to install reader?

I can download them but they error out
Title: Re: 27" iMac
Post by: David on June 28, 2013, 09:20:49 AM
what is the error message?
Title: Re: 27" iMac
Post by: Farabomb on June 28, 2013, 09:28:38 AM
Upgrade to Adobe Creative Cloud.
Title: Re: 27" iMac
Post by: David on June 28, 2013, 09:41:34 AM
(http://blogs.vmware.com/vcloud/files/2013/01/shutterstock_105420140.jpg)
Title: Re: 27" iMac
Post by: Tracy on June 28, 2013, 09:59:51 AM
when I try to open the pdf I get this

posting a shot of the internet plugin folder
Title: Re: 27" iMac
Post by: Joe on June 28, 2013, 10:31:36 AM
What happens if, instead of clicking the link to the PDF, you right click (or Control + click), and select "Download Linked File As..."? Then try to open it after it downloads to your downloads location. Sounds like your PDF plugin for Safari is corrupted.
Title: Re: 27" iMac
Post by: Grimace on June 28, 2013, 12:17:12 PM
Opening a PDF in Safari will give you options if you hover your cursor toward the bottom of the screen, a disk icon appears, click and save.
Title: Re: 27" iMac
Post by: Tracy on June 28, 2013, 01:47:46 PM
I tried the right click thing Joe,
I may get brave and try and remove that plug in.

I will check that out Grimace
thanks guys!


Title: Re: 27" iMac
Post by: Tracy on June 28, 2013, 01:49:04 PM
shoo wee Grimace that worked!!
thanks man
Title: Re: 27" iMac
Post by: Joe on June 28, 2013, 01:53:09 PM
I thought it wouldn't open in Safari to where you get the toolbar at the bottom of the page?
Title: Re: 27" iMac
Post by: Tracy on June 28, 2013, 01:55:56 PM
I didn't know that was there :embarrassed:
I was just trying to download from our "new" website
Title: Re: 27" iMac
Post by: Joe on June 28, 2013, 01:57:37 PM
It's not there if Safari can't open the PDF.

<===== Confused.  :laugh:
Title: Re: 27" iMac
Post by: Tracy on June 28, 2013, 02:01:47 PM
sorry joe :laugh:
Safari opened, just couldn't get it on my computer properly
I don't know why it's different now, I use to download from
our ftp and then open, now it opens in safari.

Title: Re: 27" iMac
Post by: Joe on June 28, 2013, 02:08:48 PM
If you want to change it back to the old way...

QuoteOpen up a terminal window: COMMAND + space and type Terminal. Hit enter when its highlighted. When you get to the terminal prompt, type the following command:

defaults write com.apple.Safari WebKitOmitPDFSupport -bool YES

You won't get a response at the command line, but once you restart Safari it will no longer open them in the browser.

To take it a step further while you're there, you can keep it from opening them once they are downloaded with this one:

defaults write com.apple.Safari AutoOpenSafeDownloads -bool NO
Title: Re: 27" iMac
Post by: Tracy on June 28, 2013, 03:32:17 PM
bookmarked
check it out monday
your such a computer hacker! :laugh:
Title: Re: 27" iMac
Post by: Joe on October 27, 2014, 02:23:28 PM
So my 2011 27" iMac just got fixed under AppleCare for the 3rd time. A new display and some other kind of board. The issue was some funky pattern throughout the display. These 2011 models really are junk. The first Applecare case on this one was a new logic board and new hard drive. The hard drive was working when I took it in but suddenly died while at the repair shop. Applecare case #2 was for another logic board, another hard drive and a new display. At least for Applecare # 3 I didn't have to drive 90 miles and take it to a shop as Apple sent a tech from Kentucky to my house. He replaced the display and some other kind of board. At least the pattern is gone now. Looks like a new one but with the luck I've had with this one I wouldn't bet money it will last.

 :banghead:  :banghead:  :banghead:
Title: Re: 27" iMac
Post by: frailer on October 27, 2014, 07:34:35 PM
I hope you've emerged from the long tunnel, and entered the sunlit uplands.. Have banged on about the 'iMac' concept before, and shan't repeat here... but too much heat on too many bits crammed into a sculptured/snazzy case.  :undecided:
Title: Re: 27" iMac
Post by: Syphon on October 27, 2014, 07:58:44 PM
I had my new iMac since April after my old Mac Pro died on me after eight years.
Got one with 16GBS memory and 3TB Fusion Drive and full size keyboard.
Also, it's nice having a dual monitor setup with my old 23" monitor connected.
Can work in Lightroom/Photoshop and watch podcasts/movies.
Not thrilled with those small Apple keyboards which they got with my iMac at work.

(https://lh4.googleusercontent.com/-kqcfEz1Hut0/U95hdCQsZRI/AAAAAAAAag0/yUwwqchS6f0/w1557-h1168-no/20140803-IMG_0686.jpg)
Title: Re: 27" iMac
Post by: Joe on October 27, 2014, 09:23:23 PM
Syphon, yours appears to be a 2012 iMac (skinny one with no DVD drive). We have those at work and have had no issues. It's just my 2011 iMac that is a piece of crap. :death:
Title: Re: 27" iMac
Post by: frailer on October 27, 2014, 09:46:44 PM
Our work ones are iMac 11,3  Same as your flaky one, I would guess. We are hoping for a clear run on these now, after much grief.

I know I really shouldn't say this, but the l'il ole Mini running Black Magic is a 3,1  .. and not a squeak from it.''OK --->  :tonofbricks:
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 07:40:54 AM
I got one of the newer ones like Syphon. Love it. Runs like a beast and have never had any problems. Sorry about yours, Joe. I hate that shit.
Title: Re: 27" iMac
Post by: Joe on October 28, 2014, 09:26:13 AM
Quote from: DigitalCrapShoveler on October 28, 2014, 07:40:54 AMI got one of the newer ones like Syphon. Love it. Runs like a beast and have never had any problems. Sorry about yours, Joe. I hate that shit.

Yep, we have 7 of the newer ones at work. Never had a problem with any of them. Of course now that I said that they will all probably die within the month.
Title: Re: 27" iMac
Post by: Syphon on October 28, 2014, 09:38:11 AM
Quote from: Joe on October 27, 2014, 09:23:23 PMSyphon, yours appears to be a 2012 iMac (skinny one with no DVD drive). We have those at work and have had no issues. It's just my 2011 iMac that is a piece of crap. :death:

My iMac is listed as a "Late 2013" model, but I don't think it looks different than the 2012 refurbished iMac they got me at work.
Title: Re: 27" iMac
Post by: David on October 28, 2014, 09:38:39 AM
I am staying away from commenting on any thing I may possibly have...



fear the jinx    :tapedshut:
Title: Re: 27" iMac
Post by: Farabomb on October 28, 2014, 09:41:39 AM
I have a palm TX at home.

Still works...
Title: Re: 27" iMac
Post by: Syphon on October 28, 2014, 09:48:45 AM
Quote from: DigitalCrapShoveler on October 28, 2014, 07:40:54 AMI got one of the newer ones like Syphon. Love it. Runs like a beast and have never had any problems. Sorry about yours, Joe. I hate that shit.

I love that Photoshop opens in like two seconds. My old Mac Pro took like twenty seconds.
The only slow down is when it has to wake up the USB 3 external drive that I work off of.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 09:58:11 AM
Quote from: Joe on October 28, 2014, 09:26:13 AM
Quote from: DigitalCrapShoveler on October 28, 2014, 07:40:54 AMI got one of the newer ones like Syphon. Love it. Runs like a beast and have never had any problems. Sorry about yours, Joe. I hate that shit.

Yep, we have 7 of the newer ones at work. Never had a problem with any of them. Of course now that I said that they will all probably die within the month.

Shhh, don't say anything.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 10:00:06 AM
Quote from: Syphon on October 28, 2014, 09:48:45 AM
Quote from: DigitalCrapShoveler on October 28, 2014, 07:40:54 AMI got one of the newer ones like Syphon. Love it. Runs like a beast and have never had any problems. Sorry about yours, Joe. I hate that shit.

I love that Photoshop opens in like two seconds. My old Mac Pro took like twenty seconds.
The only slow down is when it has to wake up the USB 3 external drive that I work off of.

Yeah, it is ridiculously quick. I do a lot of video conversion. I can do 10 times the amount of video in 1/10th the time. Photoshop reacts like it's working with kilobytes. Amazing machine.
Title: Re: 27" iMac
Post by: Possum on October 28, 2014, 10:01:58 AM
I've got a 2011 at work, at least I think it's a 2011, 27". It's got the DVD drive. It didn't have the no-good hard drive that had to be replaced.

Sorry to hear about yours; mine has given me no problems.
Title: Re: 27" iMac
Post by: Syphon on October 28, 2014, 10:12:23 AM
Quote from: DigitalCrapShoveler on October 28, 2014, 10:00:06 AM
Quote from: Syphon on October 28, 2014, 09:48:45 AM
Quote from: DigitalCrapShoveler on October 28, 2014, 07:40:54 AMI got one of the newer ones like Syphon. Love it. Runs like a beast and have never had any problems. Sorry about yours, Joe. I hate that shit.

I love that Photoshop opens in like two seconds. My old Mac Pro took like twenty seconds.
The only slow down is when it has to wake up the USB 3 external drive that I work off of.

Yeah, it is ridiculously quick. I do a lot of video conversion. I can do 10 times the amount of video in 1/10th the time. Photoshop reacts like it's working with kilobytes. Amazing machine.

I don't if it's just the Fusion Drive or it's the combination of Fusion Drive, i7 Core, and the 16GB RAM; but whatever it is, I like !!!! ;D
Title: Re: 27" iMac
Post by: Joe on October 28, 2014, 10:14:38 AM
Quote from: Possum on October 28, 2014, 10:01:58 AMI've got a 2011 at work, at least I think it's a 2011, 27". It's got the DVD drive. It didn't have the no-good hard drive that had to be replaced.

Sorry to hear about yours; mine has given me no problems.

Consider yourself lucky. The 2011 model has been plagued with video issues for a lot of users. The tech told me yesterday they were related to heat and Apple finally admitted to it (though not publicly and the only way they will fix it is if you have AppleCare). The board he replaced yesterday is supposed to make the fans run better to keep it cooler. And it does. I could have roasted marshmallows over the top of it before. It is much cooler up there now.
Title: Re: 27" iMac
Post by: Joe on October 28, 2014, 10:15:48 AM
Quote from: Syphon on October 28, 2014, 10:12:23 AM
Quote from: DigitalCrapShoveler on October 28, 2014, 10:00:06 AM
Quote from: Syphon on October 28, 2014, 09:48:45 AM
Quote from: DigitalCrapShoveler on October 28, 2014, 07:40:54 AMI got one of the newer ones like Syphon. Love it. Runs like a beast and have never had any problems. Sorry about yours, Joe. I hate that shit.

I love that Photoshop opens in like two seconds. My old Mac Pro took like twenty seconds.
The only slow down is when it has to wake up the USB 3 external drive that I work off of.

Yeah, it is ridiculously quick. I do a lot of video conversion. I can do 10 times the amount of video in 1/10th the time. Photoshop reacts like it's working with kilobytes. Amazing machine.

I don't if it's just the Fusion Drive or it's the combination of Fusion Drive, i7 Core, and the 16GB RAM; but whatever it is, I like !!!! ;D

The start up time would be from a fast hard drive. Processing time would have to do with the i7 and 16 gb of RAM.
Title: Re: 27" iMac
Post by: Syphon on October 28, 2014, 10:26:21 AM
My understanding of the Fusion Drive is that it learns what programs you use often and puts them on the solid state drive part (I think that's what it's called). But whatever it is doing under the hood, I really like it and I like that it is quiet. My old Mac at times sounded like a 747 flying through by.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 11:20:28 AM
I got 32 GB RAM in mine, but I did get the Fusion Drive. On occasion, when converting video, it gets pretty loud. Not near what you're talking about, but it's firing all the fans for sure.

You have a nice set-up Syphon. I like your workspace.
Title: Re: 27" iMac
Post by: Syphon on October 28, 2014, 01:19:13 PM
Quote from: DigitalCrapShoveler on October 28, 2014, 11:20:28 AMI got 32 GB RAM in mine, but I did get the Fusion Drive. On occasion, when converting video, it gets pretty loud. Not near what you're talking about, but it's firing all the fans for sure.

You have a nice set-up Syphon. I like your workspace.

Thanks DCS.
I just wish it was like that at work.
Workspace at work SUCKS!
One thing I wish I had at work is a second monitor so I can stream podcasts, Hulu or Netflix, and porn to make the time pass.
Title: Re: 27" iMac
Post by: David on October 28, 2014, 01:28:27 PM
don't we all...
Title: Re: 27" iMac
Post by: Farabomb on October 28, 2014, 01:32:21 PM
I'd be lost without 2 monitors. Have basically the same setup here as I have at home. One 22 and one 19.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 01:49:49 PM
Quote from: Farabomb on October 28, 2014, 01:32:21 PMI'd be lost without 2 monitors. Have basically the same setup here as I have at home. One 22 and one 19.

I got it sweet at on both fronts. Makes work a little, and I do mean a LITTLE, less frustrating.
Title: Re: 27" iMac
Post by: Farabomb on October 28, 2014, 01:57:08 PM
I'd love to find an excuse to upgrade but I honestly can't. I don't use the home setup enough and doing it at work would just make me upgrade at home.  >:(
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 02:10:23 PM
Quote from: Farabomb on October 28, 2014, 01:57:08 PMI'd love to find an excuse to upgrade but I honestly can't. I don't use the home setup enough and doing it at work would just make me upgrade at home.  >:(

I had to get a new Mac at home... I wanted to start drawing digitally at home without pencil drawing, scanning and finishing on the Mac. I have a pretty sweet set-up. I just wish I had more time.
Title: Re: 27" iMac
Post by: Farabomb on October 28, 2014, 02:18:24 PM
Again, I want to but I have too much crap that I don't use enough. I have 2 Wacom tablets, a Bamboo at home and a intuos 3 at work. Two still very decent spec PC's and a somewhat decent server PC at home. The Mac pro at work is chugging along just fine on SL and 11g of ram.

I spend more time playing with my damn phone than anything so I can't even rationalize a new tablet.

Though I may order a FireTV for shits and giggles tonight.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 02:32:46 PM
Quote from: Farabomb on October 28, 2014, 02:18:24 PMAgain, I want to but I have too much crap that I don't use enough. I have 2 Wacom tablets, a Bamboo at home and a intuos 3 at work. Two still very decent spec PC's and a somewhat decent server PC at home. The Mac pro at work is chugging along just fine on SL and 11g of ram.

I spend more time playing with my damn phone than anything so I can't even rationalize a new tablet.

Though I may order a FireTV for shits and giggles tonight.

I got a Wacom Centiq... it IS the shit. Makes the other Wacoms and the sort obsolete.

I know what you mean, though. Not nearly enough time. When I get home, I'm beat to hell. I barely want to watch TV, I'm so exhausted. Getting old SUCKS.
Title: Re: 27" iMac
Post by: Joe on October 28, 2014, 02:42:23 PM
Quote from: DigitalCrapShoveler on October 28, 2014, 02:32:46 PM
Quote from: Farabomb on October 28, 2014, 02:18:24 PMAgain, I want to but I have too much crap that I don't use enough. I have 2 Wacom tablets, a Bamboo at home and a intuos 3 at work. Two still very decent spec PC's and a somewhat decent server PC at home. The Mac pro at work is chugging along just fine on SL and 11g of ram.

I spend more time playing with my damn phone than anything so I can't even rationalize a new tablet.

Though I may order a FireTV for shits and giggles tonight.

I got a Wacom Centiq... it IS the shit. Makes the other Wacoms and the sort obsolete.

I know what you mean, though. Not nearly enough time. When I get home, I'm beat to hell. I barely want to watch TV, I'm so exhausted. Getting old SUCKS.

Don't get down about it. Just remember the end is getting closer.
Title: Re: 27" iMac
Post by: David on October 28, 2014, 02:44:05 PM
doomed...


Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 02:47:26 PM
Quote from: Joe on October 28, 2014, 02:42:23 PM
Quote from: DigitalCrapShoveler on October 28, 2014, 02:32:46 PM
Quote from: Farabomb on October 28, 2014, 02:18:24 PMAgain, I want to but I have too much crap that I don't use enough. I have 2 Wacom tablets, a Bamboo at home and a intuos 3 at work. Two still very decent spec PC's and a somewhat decent server PC at home. The Mac pro at work is chugging along just fine on SL and 11g of ram.

I spend more time playing with my damn phone than anything so I can't even rationalize a new tablet.

Though I may order a FireTV for shits and giggles tonight.

I got a Wacom Centiq... it IS the shit. Makes the other Wacoms and the sort obsolete.

I know what you mean, though. Not nearly enough time. When I get home, I'm beat to hell. I barely want to watch TV, I'm so exhausted. Getting old SUCKS.

Don't get down about it. Just remember the end is getting closer.

True, but it would be better to not have to feel it all the way down.
Title: Re: 27" iMac
Post by: Joe on October 28, 2014, 02:58:35 PM
Quote from: DigitalCrapShoveler on October 28, 2014, 02:47:26 PM
Quote from: Joe on October 28, 2014, 02:42:23 PM
Quote from: DigitalCrapShoveler on October 28, 2014, 02:32:46 PM
Quote from: Farabomb on October 28, 2014, 02:18:24 PMAgain, I want to but I have too much crap that I don't use enough. I have 2 Wacom tablets, a Bamboo at home and a intuos 3 at work. Two still very decent spec PC's and a somewhat decent server PC at home. The Mac pro at work is chugging along just fine on SL and 11g of ram.

I spend more time playing with my damn phone than anything so I can't even rationalize a new tablet.

Though I may order a FireTV for shits and giggles tonight.

I got a Wacom Centiq... it IS the shit. Makes the other Wacoms and the sort obsolete.

I know what you mean, though. Not nearly enough time. When I get home, I'm beat to hell. I barely want to watch TV, I'm so exhausted. Getting old SUCKS.

Don't get down about it. Just remember the end is getting closer.

True, but it would be better to not have to feel it all the way down.

Poor guy...have some piecake.

Is it a cake or a pie? It's both, and it's 1,800 calories a slice (http://www.today.com/id/39831216/ns/today-today_food/t/it-cake-or-pie-its-both-its-calories-slice/#.VFACmVPF-PQ)

(http://media3.s-nbcnews.com/j/MSNBC/Components/Photo/_new/101025-cake-hmed-8a.grid-6x2.jpg)
pumpkin and apple pies baked in chocolate and vanilla cake, fused together and surrounded by buttercream icing.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 28, 2014, 03:18:03 PM
Quote from: Joe on October 28, 2014, 02:58:35 PM
Quote from: DigitalCrapShoveler on October 28, 2014, 02:47:26 PM
Quote from: Joe on October 28, 2014, 02:42:23 PM
Quote from: DigitalCrapShoveler on October 28, 2014, 02:32:46 PM
Quote from: Farabomb on October 28, 2014, 02:18:24 PMAgain, I want to but I have too much crap that I don't use enough. I have 2 Wacom tablets, a Bamboo at home and a intuos 3 at work. Two still very decent spec PC's and a somewhat decent server PC at home. The Mac pro at work is chugging along just fine on SL and 11g of ram.

I spend more time playing with my damn phone than anything so I can't even rationalize a new tablet.

Though I may order a FireTV for shits and giggles tonight.

I got a Wacom Centiq... it IS the shit. Makes the other Wacoms and the sort obsolete.

I know what you mean, though. Not nearly enough time. When I get home, I'm beat to hell. I barely want to watch TV, I'm so exhausted. Getting old SUCKS.

Don't get down about it. Just remember the end is getting closer.

True, but it would be better to not have to feel it all the way down.

Poor guy...have some piecake.

Is it a cake or a pie? It's both, and it's 1,800 calories a slice (http://www.today.com/id/39831216/ns/today-today_food/t/it-cake-or-pie-its-both-its-calories-slice/#.VFACmVPF-PQ)

(http://media3.s-nbcnews.com/j/MSNBC/Components/Photo/_new/101025-cake-hmed-8a.grid-6x2.jpg)
pumpkin and apple pies baked in chocolate and vanilla cake, fused together and surrounded by buttercream icing.

It's like the Turducken of the bakery world! I want this.
Title: Re: 27" iMac
Post by: David on October 28, 2014, 03:38:17 PM
holy crap...   mouth brain overload...



mmmmmm   cake pie
Title: Re: 27" iMac
Post by: frailer on October 28, 2014, 04:08:14 PM
Quote from: Joe on October 28, 2014, 10:14:38 AM
Quote from: Possum on October 28, 2014, 10:01:58 AMI've got a 2011 at work, at least I think it's a 2011, 27". It's got the DVD drive. It didn't have the no-good hard drive that had to be replaced.

Sorry to hear about yours; mine has given me no problems.

Consider yourself lucky. The 2011 model has been plagued with video issues for a lot of users. The tech told me yesterday they were related to heat and Apple finally admitted to it (though not publicly and the only way they will fix it is if you have AppleCare). The board he replaced yesterday is supposed to make the fans run better to keep it cooler. And it does. I could have roasted marshmallows over the top of it before. It is much cooler up there now.
haha... I wish I could have been a fly on the wall for that conversation. Joe quietly extracting inside info... the man from kentucky would not have been aware it was happening.
Does he like Bluegrass?
Title: Re: 27" iMac
Post by: Joe on October 28, 2014, 04:24:14 PM
Quote from: frailer on October 28, 2014, 04:08:14 PM
Quote from: Joe on October 28, 2014, 10:14:38 AM
Quote from: Possum on October 28, 2014, 10:01:58 AMI've got a 2011 at work, at least I think it's a 2011, 27". It's got the DVD drive. It didn't have the no-good hard drive that had to be replaced.

Sorry to hear about yours; mine has given me no problems.

Consider yourself lucky. The 2011 model has been plagued with video issues for a lot of users. The tech told me yesterday they were related to heat and Apple finally admitted to it (though not publicly and the only way they will fix it is if you have AppleCare). The board he replaced yesterday is supposed to make the fans run better to keep it cooler. And it does. I could have roasted marshmallows over the top of it before. It is much cooler up there now.
haha... I wish I could have been a fly on the wall for that conversation. Joe quietly extracting inside info... the man from kentucky would not have been aware it was happening.
Does he like Bluegrass?

Probably. He looked like an extra from Deliverance. ;D
Title: Re: 27" iMac
Post by: frailer on October 28, 2014, 04:51:27 PM
Quote from: Joe on October 28, 2014, 04:24:14 PM
Quote from: frailer on October 28, 2014, 04:08:14 PM
Quote from: Joe on October 28, 2014, 10:14:38 AM
Quote from: Possum on October 28, 2014, 10:01:58 AMI've got a 2011 at work, at least I think it's a 2011, 27". It's got the DVD drive. It didn't have the no-good hard drive that had to be replaced.

Sorry to hear about yours; mine has given me no problems.

Consider yourself lucky. The 2011 model has been plagued with video issues for a lot of users. The tech told me yesterday they were related to heat and Apple finally admitted to it (though not publicly and the only way they will fix it is if you have AppleCare). The board he replaced yesterday is supposed to make the fans run better to keep it cooler. And it does. I could have roasted marshmallows over the top of it before. It is much cooler up there now.
haha... I wish I could have been a fly on the wall for that conversation. Joe quietly extracting inside info... the man from kentucky would not have been aware it was happening.
Does he like Bluegrass?

Probably. He looked like an extra from Deliverance. ;D


:lmao:
Title: Re: 27" iMac
Post by: Farabomb on October 29, 2014, 08:46:32 AM
I ended up preordering the Fire TV. For $20 I figured what the hell. My Roku has gone flaky anyway.

I'll let you know in January when I get it.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 29, 2014, 09:07:07 AM
Quote from: Farabomb on October 29, 2014, 08:46:32 AMI ended up preordering the Fire TV. For $20 I figured what the hell. My Roku has gone flaky anyway.

I'll let you know in January when I get it.

$20?
Title: Re: 27" iMac
Post by: Farabomb on October 29, 2014, 09:17:12 AM
Yup, amazon prime members can preorder until today 6:00 PM PST I believe. Otherwise it's $39.

This is the stick, not the full FireTV.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 29, 2014, 09:21:47 AM
Quote from: Farabomb on October 29, 2014, 09:17:12 AMYup, amazon prime members can preorder until today 6:00 PM PST I believe. Otherwise it's $39.


Hmmm, everything I've seen on it, list the price at $100, and Prime Members at $80.

I'll look into it.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 09:26:00 AM
Yeah I see the same thing DCS sees. I'm a Prime member also. Where have you found it for $20? And why would you have to pre-order it? It has been out for awhile now.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 09:29:52 AM
Oh I see now. It is NOT the Fire TV. It is the Fire TV Stick. Amazon's version of the Google Chromecast. :puke2:
Title: Re: 27" iMac
Post by: Farabomb on October 29, 2014, 09:32:50 AM
Yea, I edited it. I didn't realize there was the stick and the FireTV.
Title: Re: 27" iMac
Post by: DigitalCrapShoveler on October 29, 2014, 09:33:33 AM
Ahhh, I see. That makes sense.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 09:36:43 AM
I logged into my Amazon account (Prime) and it shows up as $39. I would maybe buy it for $19 just to see if it sucks as bad as the Chromecast.
Title: Re: 27" iMac
Post by: Farabomb on October 29, 2014, 09:37:38 AM
The discount doesn't apply until checkout. It ships Jan 5th.

I figured for $20 it was worth a shot.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 09:43:48 AM
I added it to the cart and it still showed up as $39. And it stays at $39 all the way until the final "Place your order" button which I'm not doing at $39.00
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 09:45:19 AM
Okay, I just read "More specifically, Prime members have 40 hours—or until 9am ET on Wednesday" so it looks like I missed it. Probably a good thing. ;D
Title: Re: 27" iMac
Post by: David on October 29, 2014, 10:02:46 AM
not having one of these devices, do they work as well with a dsl connection or do you really need something faster?
Title: Re: 27" iMac
Post by: Farabomb on October 29, 2014, 10:11:01 AM
My Roku and netflix didn't have an issue with the slow DSL I have. At times it would buffer but not all that often.

Amazon prime video would buffer horribly.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 10:20:00 AM
I have a 100 mbps connection at home and I still have buffering issues occasionally. Netflix is the best with almost no buffering. Hulu Plus was a nightmare when I tried their 30 day free trial. And even though I have Amazon Prime I have never tried watching any of their streaming options.
Title: Re: 27" iMac
Post by: David on October 29, 2014, 10:57:29 AM
my wife actually has an amazon credit card...  yeah I know, evil scary...

so this makes us "prime", so I was thinking of maybe, if it was doable, getting the fire tv, but if it buffers all the time, I see no benefit.
Title: Re: 27" iMac
Post by: Farabomb on October 29, 2014, 11:05:03 AM
Try to stream it on your laptop. If it gives issue then it probably wouldn't be the best investment.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 11:07:22 AM
Quote from: david on October 29, 2014, 10:57:29 AMmy wife actually has an amazon credit card...  yeah I know, evil scary...

so this makes us "prime", so I was thinking of maybe, if it was doable, getting the fire tv, but if it buffers all the time, I see no benefit.

Having the credit card doesn't make you "Prime". Paying the $99 per year will though. Streaming quality can vary greatly from day to day. Depends on how the servers between you and the source are behaving at any given moment.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 11:13:04 AM
Oh yeah and some ISP's have been known to cut bandwidth for services like Netflix, Hulu, etc.  ***cough cough...AT&T - Verizon cough***
Title: Re: 27" iMac
Post by: Farabomb on October 29, 2014, 11:32:37 AM
But Joe, That's illegal. They wouldn't possibly do that.  :sarcasm:
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 11:36:44 AM
I've heard rumors. ;D
Title: Re: 27" iMac
Post by: David on October 29, 2014, 11:56:52 AM
Quote from: Joe on October 29, 2014, 11:07:22 AMHaving the credit card doesn't make you "Prime". Paying the $99 per year will though.
you may be right, but we get some serious discounts for having the "card", it may be a wash anyways.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 12:43:26 PM
Maybe it does. I'm not really sure. I was already a prime member when I signed up for the credit card. I got $60 off of the order I was making just to sign up for the credit card. Still haven't used it and have no plans to use it in the future but I do thank them for the $60 discount on what I was buying.
Title: Re: 27" iMac
Post by: Joe on October 29, 2014, 09:47:38 PM
Quote from: Farabomb on October 29, 2014, 09:17:12 AMYup, amazon prime members can preorder until today 6:00 PM PST I believe. Otherwise it's $39.

This is the stick, not the full FireTV.

Finally read up on this device. It is not like the Chromecast. It doesn't "cast" the video from a phone or computer. Everything is streamed directly to this device. Plus it has its own remote. I wish I would have got in for the $19 now. Let me know if you like it and I might splurge for the $39.
Title: Re: 27" iMac
Post by: Farabomb on October 30, 2014, 08:43:43 AM
Yes, it's like the Fire TV shrunk down. They compare it next to the crapcast but it's a bit different. I'll let you know for sure. The reviews put it with the Roku stick but since my Roku has gone flaky lately I'm a little wary of getting another device from them right now.
Title: Re: 27" iMac
Post by: Joe on January 11, 2015, 09:56:21 AM
This is gonna be a long one....

So the conclusion to this particular iMac has come to an end. To sum up the history...

It is a 2011 27" iMac (the last one with the internal DVD) I bought refurbished from the Apple store

Applecare Issue #1:

Video issues eventually worsened until it would not boot.
Apple repair facility replaced logic board, video card, and hard drive. They had it for 1 and half weeks.

When I got it back I noticed some scuff marks on the display but I didn't complain.

Applecare Issue #2:

Video problems returned. Eventually worsened until it would not boot.
Apple repair facility replaced logic board, video card, and hard drive. I insisted they replace the display as well since they damaged it last time. They refused. I called Apple. Apple made them change the display. They had it for 3 weeks.

Applecare Issue #3:

When I got it back I noticed some very minor scuff marks on the NEW display but I didn't complain.

Applecare Issue #3:

The "very minor scuff marks" on the display had developed into major scuff marks plus I was getting some weird video lines and occasionally followed by lockups. The replaced the display and some other board. They didn't tell me exactly which board they replaced. I had refused to go back to the same shop that damaged the display twice previously so they came to my house on this call.

Shortly after Applecare Issue #3 every now and then I would get a whole bunch of tiny multi-colored boxes and anytime you would see them you could bank on the Mac locking up and have to be powered down and re-started. At first it would maybe only happen once a week or so but it eventually got to where it was happening several times per day. Soooooooo....still with me?

Applecare Issue #4:

During the "Applecare Issue #3" the support person had told me that if I have any more issues after having the video issue 3 times that it would qualify for replacement. So with that still fresh in my mind I embarked on my new mission. The first support person I talked to was very nice. Didn't even sound foreign. Agreed that this particular iMac had chronic hardware problems and thought it should be replaced. But it had to hand it over to senior support advisor and he would call me back in an hour. So he calls and he is not a senior support advisor and knew nothing about my case so I had to explain it all over again. Then he said he would get me to a senior support advisor. After waiting 20 minutes he gets on the phone and says "how can I help you today?"...completely clueless of my case! After explaining the whole @$#%%#$#$^ shebang to him again he said he had to consult with someone else. I don't know who exactly but I'm guessing it was the ghost of Steve Jobs since it took another 20 minutes. After 20 minutes he comes back and said after consulting with the ghost of Jobs that it was determined my iMac did NOT qualify for replacement!!! Oh man....was I pissed now. I don't even remember now what all was said but if this person ever decides to release the recording on the internet I envision it is quite entertaining with many curse words peppered throughout. I know at several points I called everyone at Apple a bunch of hipster f#&%ing liars. I demanded to speak to a supervisor at some point and after about 5 minutes on hold, I thought they were just going to leave me hung out there and I probably deserved it, a pleasant sounding gentleman got on the phone and apologized and said it sounded to him like my iMac should qualify for a replacement. But all he can do is make a recommendation to the administration support group and they have the final say. So I ask how long that is going to take? I figured next week probably but he said it is usually within 48 hours and most times the same day. He said they would call when they reach their decision. About 5:15 pm Saturday evening I get a call from Apple. Pleasant sounding young lady informed me the decision was that they were going to replace the unit.

 :dancer:

I figured I would get a similar refurbished model. Same year, speed, yada yada...

My current one is:

2011 27" iMac (the last one with the internal DVD) I bought refurbished from the Apple store
It came with 4 gb RAM
2.7 GHz Intel Core i5
1 TB hard drive.
And I bought Applecare thankfully

The new one that is shipping out Monday is:

2014 27" iMac | NEW - not refurbished
8 gb RAM
3.2 GHz Intel Core i5
1 TB hard drive.

They gave me the option of either transferring the remaining Applecare to the new machine which means I would only have 207 days of Applecare on the new one or getting a refund on the remaining time. If I did the latter I can buy the full Applecare for the full 3 years on the new machine. I chose the latter. So I get a new machine and it will have the 3 full years of Applecare. It took 8 hours on the phone yesterday over this. I'm happy with the end result but still pissed at what I had to go through. >:(
Title: Re: 27" iMac
Post by: frailer on January 11, 2015, 09:38:14 PM
 :-\  That was painful just reading it, let alone living through it. They must have an internal obstacle course scenario, where they 'reward' you at the end. A bit like those Bear Grills type wilderness programs.I suggest you visit the local Native American community and find a wise old man to teach you a special dance, which you'll then do around the new machine. For a minimum of 15 minutes.
We await further 'developments' with our 2 2011 27"ers here at work.
Title: Re: 27" iMac
Post by: David on January 12, 2015, 08:24:30 AM
Quote from: Joe, a really pissed off guyIt took 8 hours on the phone yesterday over this.[\quote]

good thing it didn't take all day...   :sarcasm:



fuckers, I guess they figured that if they could make you waste a whole day it was worth it to them to just give you another one.
They probably have some sort of game board on the wall so they can keep track of "who's got the most losers today", winner buys the beers.
Title: Re: 27" iMac
Post by: Joe on January 12, 2015, 08:59:16 AM
Yeah that was my kind of thinking too. Something like "we know this should be replaced but we're going to make the guy work his ass off for it" while we play "How close can we bring this person to a stroke without it actually happening" game. :deadhorse:
Title: Re: 27" iMac
Post by: Possum on January 12, 2015, 09:10:56 AM
Those reps get black marks every time they escalate a case to Tier 2 support (which is what the "senior support advisor" would be). Just leaving you hanging or shoving you off to another rep wouldn't help either. Add to that the conversation from your end, and I'd say those reps aren't getting any raises soon, if it makes you feel any better. It's like any call center job, calls are recorded, any little thing takes away from their metric score, and most work from home. They're not getting away with anything for dicking around with you.
Title: Re: 27" iMac
Post by: Designia(o_O) on January 12, 2015, 09:57:20 AM
I would've used up all my minutes on that call.
Title: Re: 27" iMac
Post by: Joe on January 12, 2015, 10:04:20 AM
I'm an old fashioned guy. Land line.
Title: Re: 27" iMac
Post by: Farabomb on January 12, 2015, 10:06:50 AM
Land line? Is that some kind of stone tablet or something?
Title: Re: 27" iMac
Post by: Designia(o_O) on January 12, 2015, 10:12:13 AM
Quote from: Joe on January 12, 2015, 10:04:20 AMI'm an old fashioned guy. Land line.

Thank god or you probably would have ended up paying porn rate for the last half hour or so. Your wife looks at the bill and says, "yea right, you were paying Apple $20 a minute."
Title: Re: 27" iMac
Post by: Possum on January 12, 2015, 10:14:23 AM
I'm thinking of dumping my landline in favor of a cheapie Trakfone phone and plan. I don't talk to anyone, so I'll save maybe $20 a month or more.
Title: Re: 27" iMac
Post by: Designia(o_O) on January 12, 2015, 10:19:16 AM
I didn't realize that about escalating calls at call centers, good to know.
Title: Re: 27" iMac
Post by: Possum on January 12, 2015, 10:46:05 AM
There's a thread going back years on MacRumors.com about Apple work at home advisors. Those who are hired for the jobs are supposed to stay off that website, but some useful information sneaks through.
Title: Re: 27" iMac
Post by: Joe on January 12, 2015, 11:30:41 AM
Quote from: Possum on January 12, 2015, 10:14:23 AMI'm thinking of dumping my landline in favor of a cheapie Trakfone phone and plan. I don't talk to anyone, so I'll save maybe $20 a month or more.

Right now I have a two year land line through VOIPO. When it expires that will be the end of my landline.

I used to have Trakfone and here in Illinois there are many areas where you get no signal. And their support is possibly the worst support I have ever dealt with and that is saying something. My wife is still on Trakfone but she doesn't use her phone much so it only runs me about $7 a month for hers. The last time she called me from her cell phone the caller ID reported she was calling from Seattle Wa. She was not in Seattle Wa. :rotf:
Title: Re: 27" iMac
Post by: DCurry on January 12, 2015, 01:04:26 PM
Quote from: Possum on January 12, 2015, 10:14:23 AMI'm thinking of dumping my landline in favor of a cheapie Trakfone phone and plan. I don't talk to anyone, so I'll save maybe $20 a month or more.

I had a similar thought when I dumped my landline thru FiOs in favor of an Ooma (not a cell phone). It's still VOIP, and as long as my internet is up I have a landline. After the purchase of the Ooma, I only have to pay local monthly taxes (about $4/month).

Turns out the savings weren't that great. The FiOs Double Play (TV+Internet) isn't that much cheaper than the Triple (includes Phone) so while I thought I could save $30/month, I'm probably only saving about $12.

And the Ooma has a slight delay - makes conversations on the phone kind of annoying.
Title: Re: 27" iMac
Post by: Joe on January 12, 2015, 01:10:01 PM
Quote from: DCurry on January 12, 2015, 01:04:26 PMAnd the Ooma has a slight delay - makes conversations on the phone kind of annoying.

Same thing with VOIPO. And more than a little annoying.
Title: Re: 27" iMac
Post by: andyfest on January 12, 2015, 02:48:10 PM
Quote from: Joe on January 12, 2015, 10:04:20 AMI'm an old fashioned guy. Land line.
I kept our land line as well. Ma Bell is about $27 CDN/mth up here for the residential service POTS line. Killed our long distance plan w Bell though and now when we make our very infrequent long distance calls, we use a dial-around services like 10-10-229 (2 cents/min) or 10-10-925 (5 cents/min).
Title: Re: 27" iMac
Post by: Tracy on January 12, 2015, 03:04:25 PM
I have a landline too, just in case of emergency, power outage etc..

Title: Re: 27" iMac
Post by: Farabomb on January 12, 2015, 03:20:10 PM
In case of emergency I'd rather they not find me.

No landline, cell barely works and I don't mind at all.
Title: Re: 27" iMac
Post by: Slappy on January 12, 2015, 03:23:27 PM
Quote from: DCurry on January 12, 2015, 01:04:26 PM
Quote from: Possum on January 12, 2015, 10:14:23 AMI'm thinking of dumping my landline in favor of a cheapie Trakfone phone and plan. I don't talk to anyone, so I'll save maybe $20 a month or more.

I had a similar thought when I dumped my landline thru FiOs in favor of an Ooma (not a cell phone). It's still VOIP, and as long as my internet is up I have a landline. After the purchase of the Ooma, I only have to pay local monthly taxes (about $4/month).

Turns out the savings weren't that great. The FiOs Double Play (TV+Internet) isn't that much cheaper than the Triple (includes Phone) so while I thought I could save $30/month, I'm probably only saving about $12.

And the Ooma has a slight delay - makes conversations on the phone kind of annoying.
Really? I have the Ooma Telo and don't get that. Using it with a Fios connection, but I do hear wildly varying reviews on many of the VoIP systems. I sprung for the Premiere service, just love blocking numbers too much & now that it talks to my Nest Thermostat (http://www.telegraph.co.uk/technology/google/11325220/Nest-thermostat-now-knows-when-youre-sleeping.html) I'm one step closer to a SkyNet household!  :toaster:
Title: Re: 27" iMac
Post by: Ear on January 12, 2015, 04:00:32 PM
iMac vs 20mm Anti-Tank :evil: 


http://youtu.be/gPhSxDwhTIA
Title: Re: 27" iMac
Post by: Joe on January 12, 2015, 04:11:53 PM
More than once I have wanted to do that with this particular POS.
Title: Re: 27" iMac
Post by: mc hristel on January 12, 2015, 08:05:51 PM
Considering it was an anti tank round, that iMac held up well. Especially the aluminum case. 
Title: Re: 27" iMac
Post by: Designia(o_O) on January 13, 2015, 09:24:00 AM
LOL, it really did.
Title: Re: 27" iMac
Post by: Farabomb on January 13, 2015, 09:41:12 AM
Too bad we can't afford for apple to make our tanks.

That and they would need replacement every 3 years.
Title: Re: 27" iMac
Post by: David on January 13, 2015, 10:13:46 AM
not sure if I would be putting in some 60 year old ammo in that beast...

it does have a bit of a kick on it.
Title: Re: 27" iMac
Post by: Joe on January 13, 2015, 11:35:42 AM
FedEx just dropped off the new iMac. :banana:
Title: Re: 27" iMac
Post by: David on January 13, 2015, 12:13:09 PM
Christmas time is here again!!

HO HO HO!!
Title: Re: 27" iMac
Post by: frailer on January 13, 2015, 09:13:23 PM
The 27" iMac was not one of their icon beasts. Sorry Joe, it's just that we have 2 here (actually 5, including head office) which have required hospitalisation with transplant surgery. All of 'em.
Hopefully this is the 'new improved ' one.   ;D
Title: Re: 27" iMac
Post by: Joe on January 13, 2015, 09:25:30 PM
Quote from: frailer on January 13, 2015, 09:13:23 PMThe 27" iMac was not one of their icon beasts. Sorry Joe, it's just that we have 2 here (actually 5, including head office) which have required hospitalisation with transplant surgery. All of 'em.
Hopefully this is the 'new improved ' one.  ;D

Well it certainly cannot be as bad as the piece of crap they are replacing. At least I hope not. I think the 2011 model was plagued with heat issues that Apple would never officially acknowledge other than to repair the ones under Applecare. No way they made money on mine after they replaced 2 hard drives, 2 logic boards, 2 video cards, 2 displays, and one other board that I don't know what was. And then eventually sent me a new $1800 iMac. Which is probably still cheaper to pay out those kinds of dollars for defective Macs with Applecare than to admit there is a problem and have to recall ALL of them. I fee for the suckers that bought that model and didn't get Applecare.

We have several of the 2012 models at work and haven't had one thing go wrong with them. I shouldn't have said that. Probably just jinxed myself.  ;D

Anyway hopefully they have learned a few things along the way with these 27" iMacs. I really think the next time I have to fork out money for a new one will either be a Mac mini if I am still in prepress/alive or a Mac Pro if I hit the lottery.

 :rotf:
Title: Re: 27" iMac
Post by: frailer on January 14, 2015, 01:36:02 AM
Yeah, they were pretty much lemons. Your logic is right, I reckon; public perception rules. A fair bet that they did everything, including multiple major components being replaced, to avoid bad press.
We have a Mac Mini, (and I just know this is a mistake mentioning it), that has been chugging along crunching Black Magic files out of XMF since... 2006.  :smiley: 
And yeah, imagine being a 1 year warranty buyer... ouch!   :(  
Title: Re: 27" iMac
Post by: Possum on January 14, 2015, 11:16:30 AM
If the Mac Minis keep going the way they have, you probably won't have to worry about that. The announcement of the "new, improved" models started a run on the 2012 quad core refurbs.