I'm on latest greatest Pitstop. It's not in action lists but I have the action if I go to make a new one.

Don't go! You escaped once, but now that they've seen how bad your replacement is they'll chain you to the desk!

Yeah, he says as soon as it imports for the first time he sees it in his preview, so no JYLT should be present yet.

I don't know if they're contacted HP or not. One of the operators just mentioned it a couple of times in here. I'm not even sure if he's told management and I decided to look into it myself and couldn't find anything in the files. Still haven't heard if he's had to run the test files we created and probably won't do anything until he does. That should tell us if it's the files or the workstations. To the best of my knowledge there's nothing in a PDF that should effect how the DFE duplexes it, and the fact that it's not ALL files off of any one workstation just most is confuddling to me.

Nothing involving Vecna, but I've heard reports of sightings of Pinhead in Finishing, but that's been going on forever. Other than that Corn has it down.

Also, I've been told it's much less of a problem on the Indigo 7R. Still happens sometimes, but much much less often. No reports of it happening on the Ricoh or Oce BW machines.

I'm still waiting for him to run the test file I created from a job that went fine for J. We'll find out if he ever did it when he gets in in a bit.

They'd be the files generated from a step and repeat in QI+, which ever way fit the most up without any additional rotation applied by prepress. They are using the same queue for almost all of them, so I'd imagine they'd have the honor rotation setting the same on at least the vast majority.

It really sticks out to me that is so divided us. Almost all of mine, almost non of J's. But I can't for the life of me figure out how it happens or what's causing it.

BTW, I did upgrade my computer and Pitstop last week, but that did not change anything either. Was happening before, and at the same rate after.

The 12k only has 29.5x20.75 and 29.5x20.75. Both sizes do it if I set it up, both sizes don't do it if J sets it up. There has to be some kind of setting or meta data thing. He's about to run the test file we created that's already worked fine with J proofed it, but I went and reset it up as a test. Really interested in how that comes out.

As I said earlier, MOST of my files have the issue, but  not all. Most of the files created by J are fine. But I can't find any settings or meta data in the PDF that my software would be doing to create the problem. They always import the same way, so if that was the problem we'd all be having the same outcome. Any workflow to correct the problem automatically would just reverse the situation. We need to figure out what the root cause is to address it besides the manual way they are doing now.

Nope, just the lost and confused on this one.

Operators both say they only ever import, no drag and drop.

I'm not sure but when I see the operator next I'll ask him. Only thing is for that to be the issue he has to be treating our files differently based on who created them.

We impose onto the B2 sheet with QI+. The operator pulls it into the DFE and does his thing from there. He's seeing the difference right from importing the PDF, no changes on his end are taken before he can see the issue in the preview. It seems to be relatively consistent between the three prepress operators and how often he has to tumble.

This is a slightly weird one and we haven't been able to find a setting that changes it yet.

There are three of us in prepress here. All have windows boxes, the latest Acrobat Pro, Pitstop Pro, and Quite Imposing+ 5.3. Our Indigo 12k operator has told us that almost every file I set up, he has to tumble because the DFE thinks it's head to toe. Some of the files M sets up he has to tumble, and almost none of the ones set up by J. We all have the same action lists and automations in QI. We use the same preflight profiles.

Is there a setting somewhere I'm missing that would cause this? I just went back to a job J had done without issue and redid it. Waiting for the operator to see how that file works. Files come from all sorts of sources, lots of different custies.

Any ideas? Thanks!

Sometimes I wonder if they don't create the list of default options just to fuck with us users? 

I'm doing this on windows10. I don't think I changed that much from default so I'll just compare to my comrade's prefs when I get it updated. Thanks!