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Workflows => Kodak Systems => Topic started by: Joe on October 14, 2015, 09:19:43 AM

Title: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 14, 2015, 09:19:43 AM
No not the price but it is Java free. Just upgraded to new servers yesterday using Prinergy 7 and Insite 7. Love the changes to Smart Review. Instead of multiple windows floating around they combined them into a nice little sidebar that you can expand/contract with no screen clutter. Plus no Java in either Smart Review or with uploading. Still have to have Flash for Preview though. Baby steps.

Haven't had time yet to explore the new Callas Preflight yet but everything else in Prinergy seems about the same.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on October 14, 2015, 10:03:16 AM
Anything with RBA's that you notice?
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 14, 2015, 10:24:09 AM
Not yet but haven't had much time to check it out yet. Finished the upgrade late yesterday afternoon. It will be Friday before I have any jobs that use RBA.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: David on October 14, 2015, 11:14:49 AM
We had a preview of it a couple weeks ago.
Should all be similar, Insite has been the major portion of the redo.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: mattbeals on October 14, 2015, 02:41:37 PM
They finally moved away from their own preflight function? First it was Enfocus, but they dropped that and wrote their own. Now it's callas... I wonder how long that will last. Not sure which version of pdfToolbox they bundled in. It's an extremely powerful tool.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 14, 2015, 02:57:21 PM
I was just looking for it but can't find it. Or I think I've found but it is telling I don't have it installed but I do. Have a support request in to Kodak support right now. Kodak's preflight was horrible. It can only be better with a 3rd party solution.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: DCurry on October 15, 2015, 06:45:04 AM
We upgraded a few weeks ago and Workshop is pretty much the same (too bad - would have been nice to see some improvements). We have a lot of RBAs in place and they all still work.

The only hiccup we've seen is that Prinergy now seems to hang when importing impositions, but not all the time. Usually we see it in conjunction with some RBAs we have in place that run daily. A bunch of files get dropped in and the RBA refines, creates page sets, imposes and copies the imposed PDF to its destination. Before the upgrade, it all happened very quickly; in fact, you wouldn't even notice a slowdown in productivity. Each impo would be in the queue for just a few seconds. Immediately following the upgrade, however, now it can take a couple hours to push through the whole batch (used to be just a few minutes total).

So far, Kodak has been unable to resolve it completely. First they tried to blame the destination (saying something was wrong with the connection to the digital press we send to), but we quickly proved them wrong on that one. Then they said the JTP was corrupt, so they rebuilt it and that seemed to help for a day or two, but now it's back to misbehaving.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on October 15, 2015, 07:24:52 AM
You're not making me feel warm and fuzzy Dcurry... 
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Farabomb on October 15, 2015, 07:29:26 AM
Kodak loves to blame everything not them first before even considering it's on their end. Took them a whole month to own up that they changed the emulsion on their sword plates. They pointed to everything we had on the floor why the plates had lines all over them. They had an update for the trendsetter that fixes it but since we didn't have one it didn't work. Tried like hell to sell us a new machine we didn't need. That was the beginning of the end.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 15, 2015, 08:45:44 AM
Just a thought if it hasn't been tried yet Dan...

Log into the prinergy server with the araxi account. Open Internet Explorer. Under the "Tools" menu select Internet Options. Click the "Connections" tab and then click the "LAN Settings" button. In Lan Settings uncheck the box "Automatically detect settings". Click OK. Click OK. Restart Workshop.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 15, 2015, 08:57:55 AM
Quote from: Joe on October 14, 2015, 02:57:21 PMI was just looking for it but can't find it. Or I think I've found but it is telling I don't have it installed but I do. Have a support request in to Kodak support right now. Kodak's preflight was horrible. It can only be better with a 3rd party solution.

Update on this...there is a known bug that will be fixed in Prinergy 7.5. Solution below. After that it will launch fine from Workshop. Now to figure out how to use Callas pdfToolbox.

QuotePreflight+ Profile Manager fails to start from Workshop Tools menu | Answer ID 71759
 
Symptoms:
When you try to start Preflight+ Profile manager from the Tools menu of Workshop, you get an error message that the program is not installed and that you must reinstall it (even though it is installed).
 
Product:
Prinergy Workflow 7.0
 
Operating System:
all supported
 
Error message:
Preflight+ pdfToolbox software is not install on this computer. [1094023]
 
Solution:
Manually launch Preflight+ Toolbox (also known as CallaspdfToolbox) from:
- On Mac: Applications:Kodak:Prinergy:Preflight+ Toolbox
- On Windows: C:\Program Files\Kodak\Prinergy\Callas Toolbox
 
Related information: This will be fixed in Prinergy 7.5
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: DCurry on October 15, 2015, 11:18:27 AM
Quote from: Joe on October 15, 2015, 08:45:44 AMJust a thought if it hasn't been tried yet Dan...

Log into the prinergy server with the araxi account. Open Internet Explorer. Under the "Tools" menu select Internet Options. Click the "Connections" tab and then click the "LAN Settings" button. In Lan Settings uncheck the box "Automatically detect settings". Click OK. Click OK. Restart Workshop.

Thanks, Joe. Just looked and it is already unchecked.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 15, 2015, 11:35:08 AM
Ours wasn't checked after the new install and it helped with Workshop slowness when I did it. But I haven't ran anything yet that uses RBA.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: DCurry on October 16, 2015, 08:43:02 AM
So, Joe, are you saying to check it or uncheck it?
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 16, 2015, 10:14:26 AM
Typo. It should be UNCHECKED. Ours was checked on the araxi account and unchecked on the administrator account. But the araxi account is the one that matters because Prinergy services use settings from the araxi account no matter which account you are logged into.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 16, 2015, 07:51:04 PM
I had two jobs tonight that uses RBA and they both worked flawlessly. I have some other archive RBA rules that should fire Saturday morning at 3:00 am so I'll see abut those. So far so good.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 17, 2015, 07:46:39 AM
Archive RBA worked overnight.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: David on October 17, 2015, 09:04:26 AM
I'm getting tingly all over...     
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 17, 2015, 09:06:15 AM
Pretty exciting huh?
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: David on October 17, 2015, 10:50:02 AM
goose bumps an' everything.

our upgrade is right around the corner.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 17, 2015, 11:33:33 AM
Upgrade day is special. Free unicorn rides and everything!
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: David on October 17, 2015, 11:40:04 AM
yeah, unicorn rides...  that's what we'll call it, a unicorn ride...

something pointy up someplace, it's a ride for sure.    :death:


Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: johnny_jay on October 17, 2015, 12:07:51 PM
I must be a total geek but I find it fun to write rules or when we write custom rules for a customer to help them out with something that Prinergy/Insite does not do natively.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 17, 2015, 01:23:11 PM
I like doing rules when they work. They suck when you have to fight with them though! :rotf:

I still haven't broken out the Callas Preflight+ Toolbox within Prinergy. Once you create a Callas Preflight you can import it into Prinergy. I also found our you can create preflights in Acrobat and import those into Prinergy too. If they want to get really fancy I wish we could import Pitstop preflights and be able to incorporate actions and global changes. That is probably asking for too much though.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 17, 2015, 01:24:53 PM
Quote from: david on October 17, 2015, 11:40:04 AMyeah, unicorn rides...  that's what we'll call it, a unicorn ride...

something pointy up someplace, it's a ride for sure.    :death:

David, I think you are getting on the wrong ride!

 :lmao:
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: johnny_jay on October 19, 2015, 08:36:51 AM
When we were at GUA this year, we were in the Lab talking with Kodak and I think when the new preflight works with Insite, we will be able to flag low resolution differently. We will be able to have a warning on images 200-300 dpi but it can be an error on anything less than 200 dpi - or however you want to set it. I thought that was pretty cool.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Farabomb on October 19, 2015, 08:37:37 AM
Quote from: Joe on October 17, 2015, 01:23:11 PMI like doing rules when they work. They suck when you have to fight with them though! :rotf:

I still haven't broken out the Callas Preflight+ Toolbox within Prinergy. Once you create a Callas Preflight you can import it into Prinergy. I also found our you can create preflights in Acrobat and import those into Prinergy too. If they want to get really fancy I wish we could import Pitstop preflights and be able to incorporate actions and global changes. That is probably asking for too much though.

That's probably a $50k option there Joe.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 19, 2015, 08:56:33 AM
Quote from: johnny_jay on October 19, 2015, 08:36:51 AMWhen we were at GUA this year, we were in the Lab talking with Kodak and I think when the new preflight works with Insite, we will be able to flag low resolution differently. We will be able to have a warning on images 200-300 dpi but it can be an error on anything less than 200 dpi - or however you want to set it. I thought that was pretty cool.

That would be nice. Even nicer if they could make customers look at the preflight.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: David on October 19, 2015, 09:20:58 AM
got 52 pages approved on Insite...  sadly the big ass red Xs don't mean anything...  large pixels are all the rage these days!
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: johnny_jay on October 19, 2015, 09:42:22 AM
If you have advanced preflight, you get it for free. I think in future releases, it will replace advaced preflight.

I wish too you could make users view preflight, I have a rule that lets me know when they did not use smart review, that is the best I could do.

I just love when 2 months after a job prints the customer call and asks why the images look bad, do you mean the 72 dpi images that you approved.

John
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 19, 2015, 09:44:17 AM
Quote from: david on October 19, 2015, 09:20:58 AMgot 52 pages approved on Insite...  sadly the big ass red Xs don't mean anything...  large pixels are all the rage these days!

SOS here. I've even had customers send blank pages and approve them. Then get pissed when they have to drive 45 minutes back to the office.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 19, 2015, 09:45:26 AM
Quote from: johnny_jay on October 19, 2015, 09:42:22 AMIf you have advanced preflight, you get it for free. I think in future releases, it will replace advaced preflight.

I wish too you could make users view preflight, I have a rule that lets me know when they did not use smart review, that is the best I could do.

I just love when 2 months after a job prints the customer call and asks why the images look bad, do you mean the 72 dpi images that you approved.

John

Really? Can I get a copy of that rule? Can it be made to work with Preview too?
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: johnny_jay on October 19, 2015, 10:38:02 AM
Sure can, I'll have it for you later today. Will not work with preview, as far as I know, preview does nog lot in the history. If it does with 7, I'm sure you can get it to work.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: johnny_jay on October 19, 2015, 11:55:32 AM
Here it is. It's a little odd and it has been edited and partially converted to code by rjewer on the GUA forum.

We us this to web disable jobs when we take them to plate. There is a timer that puts them back online so just our CRSs can see them. Then a timer runs for 7 or so days to permanently web disable. It also moves the job from pre jobs to jobs.

The rule sends an email when we first take it off line, if any pages were opened in Smart review it will say "This job WAS Reviewed!" and then list date, time and user info in the body of the email.

If no pages were opened in Smart Review the email will say "This job WAS NOT Reviewed!" in the body of the email.

I did make one edit, I changed all email addresses to user@mail.com
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 19, 2015, 12:42:53 PM
Thanks I'll take a look at that tomorrow when I get to work.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: jmaciag on October 29, 2015, 09:55:22 AM
Just curious, how long did your upgrade take? What kind of down time did you experience?

Thanks in advance,
Joe
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 29, 2015, 10:42:45 AM
I had already unpackaged the 2 new servers and mounted them in the server cabinet before Kodak came out so that trimmed a couple of hours off of what the total time should have taken.

The Kodak guy showed up at 8:30 am. He did the Insite upgrade first. That took about 3 hours. Then he went to lunch for 30 minutes and came back and did Prinergy in about 3 hours as well. Then we had to install Workshop on 8 Macs and two PC's which took about another 1 hour. He was out of there around 4:00 pm.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: David on October 29, 2015, 01:31:02 PM
that is record time for Kodak...
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: jmaciag on October 29, 2015, 02:03:57 PM
 :o  Wow! Thanks for the info Joe! :grin:
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on October 29, 2015, 03:12:56 PM
Kodak scheduled it to take two days. Not sure how that worked out for the tech. Maybe he got a day off with pay.

BTW...the tech we had for this install is a very sharp guy unlike a few others that weren't as good previously. This guys name is Michael O'Keefe. He is out of Chicago. If you have a chance to get him go for it. I've known him for a long time. He used to be a tech for Linotype-Hell back in the 90's and he used to come out and service our Linotype equipment at World Color/Quebecor.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: jmaciag on November 02, 2015, 07:15:57 AM
Just found out who our Kodak Tech is going to be......Ian Hense. I think he is coming out of the Dallas area. We also heard that he is bringing a trainee with him. :-\
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 03, 2015, 09:09:09 PM
We had our upgrade from 5 to 7 today. They were done by lunch. Michael O'keefe was one of the guys on site. We haven't had any issues so far. Damn sure nice we don't have to fool with Java for insight anymore... other than that I haven't seen any other real changes that affect us. Our update went well :)

Now to see how they do next month when they do our other print shop lol
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on November 03, 2015, 09:19:52 PM
I like the new Callas Preflight+ but it really, really, really sucks they didn't get it integrated into Smart Review for this release. It basically means we can't use it because the first thing a customer is going to say on the next screwed up job is "well I didn't see any preflight warning when I approved the job". (You can also create Acrobat preflight profiles and use them in Prinergy as well. They aren't integrated into Insite either. BOOOOOOO KODAK!!!!)

The only option to be able to use it now would be to make the Preflight+ PDF report available for them to download and read but I think I'll tackle a simpler project to solve like making peace in the Middle East.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on November 03, 2015, 09:20:46 PM
Quote from: Mikie on November 03, 2015, 09:09:09 PMWe had our upgrade from 5 to 7 today. They were done by lunch. Michael O'keefe was one of the guys on site. We haven't had any issues so far. Damn sure nice we don't have to fool with Java for insight anymore... other than that I haven't seen any other real changes that affect us. Our update went well :)

Now to see how they do next month when they do our other print shop lol

Now they need to make Flash free as well.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 03, 2015, 09:29:22 PM
FFS what are you on about with flash... which part? We used smart review on an iphone today(which is retarded btw) but we didn't see any flash. Fucking kodak lol

edit. are you talking about the preflight? We dont preflight shit in prinergy so maybe I missed something. Not that they shouldn't be able to actually preflight a pdf file, just that all our pdfs are created internally.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on November 03, 2015, 10:56:42 PM
No, the Preview app in Insite is 100% Flash. I actually use it more than Smart Review. It still isn't a pain in the ass like Java was in Smart Review/uploading though.

Almost all of our PDF's are supplied by customers. They create the job, upload the files, and approve the pages in Insite. Having the Prinergy Preflight info in Smart Review so they can't say they didn't know of problems is vital. The Prinergy Preflight is part of the refine process template. You can use either use the old "Advance Preflight" in Prinergy that does show the preflight issues in Smart Review or we can now use the Callas or Acrobat Preflight+...but it is not integrated into Smart Review yet. It's coming but who the hell knows when? We are talking about KODAK here.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: jmaciag on November 05, 2015, 07:05:26 AM
Well, our upgrade is complete and everything went smooth. We were running by 1pm. All of our RBAs seem to be running well. We are extremely excited to be free from Java.  :banana:
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 05, 2015, 05:13:00 PM
Logged a call to Kodak today about an issue, was gonna see if any of you guys have seen it. We use template jobs in our automation when creating the new jobs. In the template jobs we have the impositions needed. When the new job is created, it is no longer bringing in the impositions from the template job. It is bringing in the RBA and APA. It works when you manually select a template job when creating a new job, but no longer through automation.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on November 05, 2015, 05:25:23 PM
Haven't seen that issue but I don't use any template jobs with existing impositions because the page count NEVER stays the same from one issue to the next. I wish I could but it is a major pain with RBA to create pagesets and impositions based on number of pages uploaded or any other mathematical calculations. Plus a lot of jobs change presses from issue to issue and even signature to signature. And of course it would be a crime against printing if we even had two presses with the same setup let alone 7 of them.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 05, 2015, 07:48:11 PM
Yeah what we have automated is basic shit. Once the page count supplied and press room get ahold of things, I can't automate shit either lol. My guess is that when you manually create a new job there is an option to include impositions from the template job.... somewhere with Kodak's automation that has been deselected. Will spend tomorrow looking for said button.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on November 05, 2015, 07:59:53 PM
Manually creating a job in Prinergy it is here:

[attachimg=1 width=400]

So you are creating a job with RBA and selecting a template job to base it off of? For that I think you should just have to edit your existing rule and select it here:

[attachimg=2 width=400]
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 05, 2015, 08:45:22 PM
(http://webkit-fake-url://47062664-1c88-46f0-9b48-1ef5e0e7311c/image.tiff)(http://webkit-fake-url://55c12f39-3549-4508-8ad6-15b2b2f24077/image.tiff)
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 05, 2015, 08:45:39 PM
site is acting a fool, will reply tomorrow lol
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 06, 2015, 01:29:14 PM
K so for us we run with XML files. It has all the information to create the new job. One bit is the job template to use to create the new job. it is using this correctly, but when the new job is created it is copying over the APA and RBA from the template job, but NOT the impositions in the template job. In the main RBA that drives everything, it is selected to copy the impos from the template job, it just isn't.  Kodak has yet to be any help. It still works manually creating a new job and selecting a template job, but not automated.

Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on November 06, 2015, 01:31:28 PM
Well, I'm sure it isn't Kodak's first bug ever. :rotf:

Not to worry. They will fix it in Prinergy 8 (ETA: 2019)
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 06, 2015, 01:48:35 PM
hmmm, so i was playing around with it and set it to ALL and now it is bringing in the impos lol. They have a bug I guess with the check boxes where you select the things you want copied over. Apparently ALL gets around it. I had already tried resaving the rba this morning with now luck, but I was still just selecting those 3 things.

We aren't gonna tell them yet though, let them figure it out. Wonder if they are hiring?
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Joe on November 06, 2015, 02:06:56 PM
Just send them an invoice for $24,500 for your services. Ya never know with all of their corporate confusion they may send you a check.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Farabomb on November 06, 2015, 02:09:44 PM
Kodak left me at the initial install with a services bug that they never thought was important enough to resolve. I can get around as I know how to manually start services. Most sausages would be lost.

And Joe has a good idea. It might get paid.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Mikie on November 06, 2015, 03:28:12 PM
They actually gave us a $90K credit last month because we figured out they were charging us for service contracts on servers we haven't used in years. Go team kodak!

Fuckers... they used to be pretty worthy until all their talent bailed on their bankrupt asses.
Title: Re: Prinergy 7 / Insite 7...FREE at last
Post by: Adriano on March 16, 2016, 08:13:00 PM
Quote from: Joe on October 15, 2015, 08:45:44 AMJust a thought if it hasn't been tried yet Dan...

Log into the prinergy server with the araxi account. Open Internet Explorer. Under the "Tools" menu select Internet Options. Click the "Connections" tab and then click the "LAN Settings" button. In Lan Settings uncheck the box "Automatically detect settings". Click OK. Click OK. Restart Workshop.
Thank you Joe
Always helpful.
Fixed the problem for us.