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Maintenance Contracts

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Goodgulf:
Who does and who does not run a software maintenance contract?

Any info would be appreaciated

John

kermit:

--- Quote from: Goodgulf on October 02, 2007, 10:22:30 AM ---
Who does and who does not run a software maintenance contract?

Any info would be appreaciated

John


--- End quote ---
What do you mean by"run"? and what software?

Goodgulf:
We pay Trueflow a yearly fee for help with any software problems.  As we have not needed their assistance for the past year, I am trying to justify the expense of the maintenance contract.

kermit:

--- Quote from: Goodgulf on October 03, 2007, 08:14:22 AM ---
We pay Trueflow a yearly fee for help with any software problems.  As we have not needed their assistance for the past year, I am trying to justify the expense of the maintenance contract.


--- End quote ---
Yes. I pay every year to Rampage ($1750), gmg ($795), Juniper - all my firewall and internet security ($633) and Sage (accounting software - $1500)...

aprilmarie:
We use it weekly it seems. Sometimes more than others. I just came into this company and I constantly have questions to its behavior.
so far I'm not a big fan. Handles trapping horribly and i'm always calling about it. I guess we need to upgrade and buy the trap editor.
Boss doesn't like to spend money. Hell we don't even have Pitstop!
:P ???

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