Rampage/Server issue

[Ron]

We are currently running Rampage 9.4 with a Dell server running 2000 server software and an external raid tower. We have installed a HP sever running server 2003 with a internal raid. we copied all files from the old Dell raid to the HP raid along with the rampage_vol folders and pointed the Rampage servers to it without any problem. However when we launch the Rampage client on the Macs they still are trying to connect to the old Dell server even if we reinstall the client software. We cannot seem to get the client software to connect to the rampage folders that where copied to the new HP raid. WE can copy and work on files all day long on the HP raid, but if we want to rip and view monitor proofs we have to copy the job folder back to the Dell raid to rip & view monitor proofs. Is there a preference folder in the server rampage_vol folder that directs the client to the Dell when we start client on the macs? If so how can we change it so that the client software on the macs are directed to the HP rampage_vol folders instead of the Dell rampage_vol folder? Thanks Ron

[Tracy]

I'm sure someone will be along to help soon or by monday for sure!

[mattbeals]

do you still need the Dell RIP? Give the Dell's IP address to the new HP.

If you re-install the client application you might want to check and see if there is a package receipt in /Library/receipts (an approximate location). Only remove the receipt(s) you need to. That way the installer should overwrite anything that would be installed.

[Stiv]

So is your RSI on the HP server?
Is Rampage not mounting the RSI when it launches? Can you mount the RSI and then launch the client?
I am also assuming that you are using MacLan. Have you double checked those settings?
Are the macs running Snow Leopard?

Need more info please.

[almaink]

Is the hasp installed on the new windows box? I think that hasp needs to be installed for it to work. I know RAMpage sells their own PC's and if you buy your own it may not work, or at lest thats what I've been told.

[mwc]

I think you just need to have your new ram_vol mounted, launch the Rampage Client, then go tho the Client Prefs and choose your NEW RamVol server....

Also, the Rampage Server applications have a pref to point to your job folders...make sure they are writing to the correct location

[DigiCorn]

All of these are important things to check. Good work, group! :azn: