Just lucky I guess, we got our first job using a Creative Cloud font family.
Long story short, the CSR used the artist's credentials to sync the font for us...
This worked but caused a delay of a few hours. Going forward, what else / better can we do?
We have CC licenses for Adobe products but I'm unaware of the font deal being part of it...
In other words, what y'all doing?

I may be mistaken, but I was under the impression that if you got a CC license (the full thing, not just one or two programs), you got access to their cloud font library. Maybe they've changed it.

yeah, it's nice when you get lucky to get one to sync up.

I have found that most of the "fonts" we don't get are not part of the CC, so it's the same ole workflow, search the web & download or sub it out for something close.

 

Quote from: david on May 11, 2017, 10:07:24 AMyeah, it's nice when you get lucky to get one to sync up.

I have found that most of the "fonts" we don't get are not part of the CC, so it's the same ole workflow, search the web & download or sub it out for something close.

 

Ditto....the fonts available are very limited. Damned sure it isn't the whole Adobe font library. Also you are very limited how many can be activated unless you pay more to the Adobe Gods.

If you don't have the fonts and want to live dangerously run the "Outline all fonts" Acrobat preflight or like David said...search the web, it may be a free font, or sub it out. Or get a job at the fast food window.

Quote from: Possum on May 11, 2017, 09:51:33 AMI may be mistaken, but I was under the impression that if you got a CC license (the full thing, not just one or two programs), you got access to their cloud font library. Maybe they've changed it.

I thought that as well? Seems to have worked for us on the odd occasion that its been needed.
I had one client supply a file and I asked for the missing fonts to be supplied and they said, oh they are on the cloud... just as well we have CC I guess cos they werent going to supply them! WTF on their part, did they want their stuff printed or what?

About Typekit:

QuoteSync limits

All Typekit subscriptions allow you to sync fonts for desktop use via Creative Cloud; the number of fonts that you may have selected at one time varies by subscription level. The font sync limit for your plan is listed on your Typekit Account page.

Each individual font weight or style that you have selected is counted as one synced font. For example, selecting the regular, italic, and bold fonts from the Proxima Nova family is three fonts. Fonts purchased from the Typekit Marketplace do not count towards your sync limit.

If you're at your sync limit and want to select other fonts, you either need to remove some of the current selections or upgrade to a plan with a higher sync limit.

The font sync limit for my plan (Creative Cloud for Teams) is listed as 100. So if I have 33 fonts activated each with regular, italic, and bold fonts I am at 99. Once you reach your limit you can't add more unless un-activate some of them.

If you use fonts in website you are also limited by page views of your site. If you have a popular website that is going to get expensive fast.

Thanks Joe and everyone.
So basically, this sucks and I should stay the coarse that "that's your client's / artist's issue and you need to get their info to try to sync it"
luckily, it seems to be a rare issue - at least so far...
ugh.

I've had issues too, usually it's unorganized on the custy's part

My biggest fear for the typekit fonts are that they are going to be gone, when I have to pick up the job next month, year, or whenever.
So I make sure to put them in the fonts folder of the job so I don't have to worry about it. Probably does not fall strictly within the rules, but at least I know I will have access to the font in the future.

So you can get them onto your hard drive (not just sync)?

It's not a piece of cake, but it can be done. When you sync a font, it is actually downloaded to your computer to a hidden folder that Indesign also looks in. Although the fonts files are named by serial numbers, not the font name so it is difficult to know what it is. If I get a file that needs to have fonts synced, I turn syncing on. I then run a script I wrote to copy all synced fonts to a folder on my desktop. I then move this into the fonts folder for the job, and turn off all synced fonts in adobe. That way I have them. Of course, now that I have let the cat out of the bag, Adobe will change the way that it works, and my script will quite working.

Yeah Adobe will close that bug right now. But ignore the kazillion real bugs.

Yeah, it sucks. Bad Adobe. I have full licenses both at work and at home and the lack of font access by adobe is lame... especially with their hand in my pocket, while I scrounge around for fonts. Shameful.

Yes, I think if we had to go back to Indy file job supply, once we leap into the 21st C. ('real soon now' ... IBM's catch cry of yore), I would have to become Kevin Spacey in American Beauty. But now I'm too old for that, anyway. Woe is me.   :laugh:

   good ol Frailer.

And agreed. I rarely ever open client Indy files, unless it needs a major overhaul, in which case I usually refer them to a designer... ain't got time for that shit these days. 

To contrast my "bad adobe" comment, I will say Good Adobe, for making PDF stable and workable, for the most part. Love the PDF APPE workflow! Fonts? Oh, they're embedded.