We get so so many customers that don't even know what a bleed is that this feature will be extremely helpful and time saving for us.  Especially on those birthday invites and thank yous that take me just as long or longer to add bleeds and set up as it does to print out all 30 copies of 'em.  *sigh

And I too, Joe, have already planted the seed of suggestion into my managers' ears   

welp. she didn't want to spend the time or money on her cards apparently. printed the blurry ones.
garbage in. garbage out.



and yes, I would definitely take 'pooplisher' over word or power point in this case  :tongue: 
I even wish I could convince that one church to make the switch. Just because they sent their postcard over as a jpg doesn't mean I can't tell what program they used. 7.5"x10" my arse.  I know what you did!
 
now how the eff am I supposed to make this a 4"x6"

So a customer sent me a horribly blurry jpg meant to be her business card. I asked what program she used to create it in hopes of being able to tell her how to save a high quality file.  She responded with 'Avery'.   :shocked:
My theory is that she's using their design and print online feature and then trying to send it to me for printing instead of Avery. And of course Avery doesn't like that, so they make it impossible for her to save a good quality version of the design.

Has anyone come across this before? 
Does Avery actually have downloadable software that she might be using?
Or am I just going to have to tell her to use them for printing or start over in Publisher.  (I seriously doubt she has any thing else and losing a 250 business card order isn't going to break me.)

any insight would be appreciated
 

Quote from: dubstep on February 06, 2015, 10:30:42 AM2 man quick print shop stuck in the 90s

heehee.
One of the 'managing partners' aka the cousin, at my shop has been doing his best to bring us into this decade with better online ordering, job tracking, solid state HD's and dual monitors. However, he has yet to come up with a solid plan on how to ensure all the employees actually READ and follow the job tickets.  (Sadly, the owner is the worst of the bunch when it comes to that.)

Oh heavens. This job has materially changed me! I liked that video way more than should have. 

Yes, the shouted cursing has indeed scared off some customers, but I'm told it used to be much worse before I started there.  :shocked:  Apparently the boss's brother used to work there too and we all know how loving siblings are.

I also have a need to rant and get the frustrations out!  My dad will sit through it for me, but I know he doesn't fully comprehend what I say, haha. He's a good guy.

Hmm, a printer in New Zealand... surely there is a way to use that as an excuse to vacation there...

But, but, I still haven't learned everything about 12 yet! 
Not that I'm complaining. I LOVE pitstop. It keeps me from going any further towards insanity.
And, ohh, look at that mirrored bleed... I'm going to start buttering up my manager tomorrow...

Wow, Thank you for the warm welcomes!    I think my scare tolerance is pretty high... so hopefully I'll do fine.

I don't know where to start! I've only experienced Xerox machines myself, so only that igen stood out to me. We used to have one, but it wasn't really practical for our shop. I guess that's the term I'm looking for...

It seems like we are the catch all print company of our town. Mostly short orders though, having something above 3000 is not common. Small 2" fecal sample stickers for the animal shelter up to 4'x6' stretched canvas photos for the Uni. I'm assigned to the 800 machines, so I usually only work with what I can fit on to a 13"x19" sheet.  :tongue:

The company also celebrated its 60th anniversary this past summer; the current owner's father started it up. It definitely adds a little somethin somethin to have relatives yelling and cursing at each other at least once a day!
We are also an 8 to 5, M-F business. No shifts or odd hours here. Though I would certainly get more done and faster if I could work with out the phones and customers and constant interruptions. 

With the yelling boss-man and family workers I didn't think my shop was a typical one. I believe that is the basis of my curiosity, and I wonder what it would be like to work at a larger company. 
Do you still get people trying to send you artwork from their iPhones in the higher ups?? 

Hello!
I stumbled across this place today and read a few posts here and there (Looks like a place I can relate to!) and I've become curious as to the size of the companies you all work for.  How many employees are there? How large are the orders usually? How many different orders do you prepare in a day? How many machines are in use?

I've been doing color prepress, among other tasks, for a very small, digital print company for about 5 years now. The owner and managers are all family and including them, our employee count is at 15. We did lose 2 people at the end of last year, but replacements have yet to be found. I work with two Xerox 800 digital presses and an old Docucolor that I often want to take out back and beat like they do in Office Space. I really didn't know this type of job existed until I was hired to do it, so I'm curious as to how far the rabbit hole goes. I saw someone mention a union rep...  What kind of a scale do you work on?


~Small Town Girl