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Applications => Adobe Acrobat => Topic started by: Joe on August 23, 2017, 11:11:28 AM

Title: Acrobat bug report
Post by: Joe on August 23, 2017, 11:11:28 AM
I submitted a bug report for the stupid 'add sticky note with SHIFT+CLICK' with output preview open.

Bug: Add to an already made selection with the mouse (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/30976276-bug-add-to-an-already-made-selection-with-the-mou)

Please go there and vote the shit out of it. Probably won't help but my life goal right now is to get it changed before I die. :sarcasm:
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on August 23, 2017, 11:32:57 AM
Added my vote.
Title: Re: Acrobat bug report
Post by: Ear on August 23, 2017, 02:20:36 PM
Me too, FFS  :cane:
Title: Re: Acrobat bug report
Post by: Joe on August 23, 2017, 02:24:44 PM
Just noticed users can comment on it too. Feel free to add some well worded snark.
Title: Re: Acrobat bug report
Post by: David on August 23, 2017, 02:50:27 PM
voted, now I suspect I'll get way more spam (knowing that everybody sells email addresses and I think adobe is not immune to that bit of greed). Right Goog?
I must admit, I usually close that window before I do edits, it just gets in the way.
Title: Re: Acrobat bug report
Post by: DPSprint on August 23, 2017, 04:29:17 PM
commented, then couldnt figure how how to vote! lol


found it ;-)
Title: Re: Acrobat bug report
Post by: Farabomb on August 24, 2017, 06:26:51 AM
I thought it was some mystery job coming in when my phone started blinking the bad color (work email).

Thankfully it was just the comments from the poll.
Title: Re: Acrobat bug report
Post by: Tracy on August 24, 2017, 08:15:15 AM
I commented but no vote also
Title: Re: Acrobat bug report
Post by: Joe on August 24, 2017, 02:59:00 PM
Well vote!

(not an order but a stern suggestion :rotf:  )
Title: Re: Acrobat bug report
Post by: David on August 24, 2017, 03:08:52 PM
don't make him come over there Tracy!!!
He'll turn this car around!!
Title: Re: Acrobat bug report
Post by: Joe on August 24, 2017, 03:28:43 PM
(https://media.giphy.com/media/jxUKIdY1mOA5a/giphy.gif)
Title: Re: Acrobat bug report
Post by: David on August 24, 2017, 03:58:44 PM
nice barbie car there Joe...

you get that for Christmas?

color me jealous.

 :banana:
Title: Re: Acrobat bug report
Post by: Joe on August 24, 2017, 04:02:46 PM
I was ridin' in style for a short time!
Title: Re: Acrobat bug report
Post by: Farabomb on August 25, 2017, 06:02:40 AM
Reminds me of the illegal soapbox racing we used to do. Not with barbie cars but ones we made with beer and bad decisions.
Title: Re: Acrobat bug report
Post by: DigiCorn on August 25, 2017, 11:44:59 AM
I voted twice. Both from verified Adobe accounts, so it's legit. Also left a comment.
Title: Re: Acrobat bug report
Post by: Ear on August 25, 2017, 01:01:13 PM
Legit... two votes... is your Adobe alter-ego Russian? Cornski
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on August 25, 2017, 03:19:53 PM
 >:( g
Quote from: Joe on August 23, 2017, 02:24:44 PMJust noticed users can comment on it too. Feel free to add some well worded snark.


If that dont work, try killing them with kindness.
Title: Re: Acrobat bug report
Post by: Joe on August 25, 2017, 03:38:34 PM
I've tried kindness for the last 15 years or so. Doesn't work.
Title: Re: Acrobat bug report
Post by: SpicyVindaloo on August 28, 2017, 11:31:51 AM
Another vote here. Thanks Joe
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on August 31, 2017, 09:02:20 AM
Quote from: DigiCorn on August 25, 2017, 11:44:59 AMI voted twice. Both from verified Adobe accounts, so it's legit. Also left a comment.

Hey, that's the dude from trailer park boys.

He opened a store in a storage shed once called "Convenients Store". Sold smokes in packs of 1.
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on August 31, 2017, 09:02:58 AM
Sorry, talkin about DigiCorns picture
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on August 31, 2017, 09:03:57 AM
Quote from: Ear on August 25, 2017, 01:01:13 PMLegit... two votes... is your Adobe alter-ego Russian? Cornski


Hey, that's Julien from trailer park boys.... with the ever present rum and coke in his hand.
Title: Re: Acrobat bug report
Post by: Ear on August 31, 2017, 01:52:50 PM
Hey Bubbs
Title: Re: Acrobat bug report
Post by: DPSprint on August 31, 2017, 04:38:25 PM
has anyone noticed that acrobat seems to be hogging all the ram in the past week? I am suddenly getting out of memory issues and the problem seems to be acrobat... never had any memory issues at all until this week... its just odd. I have 16 gbs ram at present
Title: Re: Acrobat bug report
Post by: Joe on August 31, 2017, 05:04:29 PM
16 GB of RAM here too. Run Acrobat all day. Haven't had any memory errors. Other than the old age type.
Title: Re: Acrobat bug report
Post by: DPSprint on August 31, 2017, 05:17:49 PM
LOL Joe... i get that a lot too

i've had to force quit at least once a day this week... and I am not using anything more software wise than i did last week. I have been keeping activity monitor open to check it during the day.
Maybe its just me.
The IT guy said acrobat did a big upgrade last week so i wondered if that had something to do with it. he suggested more ram
Title: Re: Acrobat bug report
Post by: Joe on August 31, 2017, 07:34:38 PM
Quote from: DPSprint on August 31, 2017, 05:17:49 PMLOL Joe... i get that a lot too

i've had to force quit at least once a day this week... and I am not using anything more software wise than i did last week. I have been keeping activity monitor open to check it during the day.
Maybe its just me.
The IT guy said acrobat did a big upgrade last week so i wondered if that had something to do with it. he suggested more ram

Take him up on it. 32 GB can't hurt. :rotf:
Title: Re: Acrobat bug report
Post by: DPSprint on August 31, 2017, 09:09:12 PM
LOL nope it wont at all!

just had to force quite it again... yegads this is annoying
Title: Re: Acrobat bug report
Post by: Joe on September 01, 2017, 06:34:16 AM
Wasn't by chance a pdf with 8 gazillion paths in it?
Title: Re: Acrobat bug report
Post by: t-pat on September 01, 2017, 12:05:39 PM
Quote from: Joe on September 01, 2017, 06:34:16 AMWasn't by chance a pdf with 8 gazillion paths in it?

Vector bomber strikes again. I love showing people wireframe view on these things.
Title: Re: Acrobat bug report
Post by: Joe on September 01, 2017, 12:25:33 PM
Had one last night. A little logo about 1" square.
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on September 01, 2017, 01:01:28 PM
Quote from: t-pat on September 01, 2017, 12:05:39 PM
Quote from: Joe on September 01, 2017, 06:34:16 AMWasn't by chance a pdf with 8 gazillion paths in it?

Vector bomber strikes again. I love showing people wireframe view on these things.


Waaaay, I would recognize Randys combination cheeseburger beer gut anywhere.... this site is really turning trailer park! Who is next? Lahees ex Barb?
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on September 01, 2017, 01:07:05 PM
Quote from: pspdfppdfxhd on September 01, 2017, 01:01:28 PM
Quote from: t-pat on September 01, 2017, 12:05:39 PM
Quote from: Joe on September 01, 2017, 06:34:16 AMWasn't by chance a pdf with 8 gazillion paths in it?

Vector bomber strikes again. I love showing people wireframe view on these things.


Waaaay, I would recognize Randys combination cheeseburger beer gut anywhere.... this site is really turning trailer park! Who is next? Lahees ex Barb?


Or maybe Conky, that little coniving puppet bastard
Title: Re: Acrobat bug report
Post by: t-pat on September 01, 2017, 01:37:16 PM
Quote from: pspdfppdfxhd on September 01, 2017, 01:07:05 PM
Quote from: pspdfppdfxhd on September 01, 2017, 01:01:28 PM
Quote from: t-pat on September 01, 2017, 12:05:39 PM
Quote from: Joe on September 01, 2017, 06:34:16 AMWasn't by chance a pdf with 8 gazillion paths in it?

Vector bomber strikes again. I love showing people wireframe view on these things.


Waaaay, I would recognize Randys combination cheeseburger beer gut anywhere.... this site is really turning trailer park! Who is next? Lahees ex Barb?


Or maybe Conky, that little coniving puppet bastard

CYRUS

https://goo.gl/images/2W34HL
Title: Re: Acrobat bug report
Post by: DPSprint on September 03, 2017, 01:20:05 PM
Quote from: Joe on September 01, 2017, 06:34:16 AMWasn't by chance a pdf with 8 gazillion paths in it?
seems to be happening with a whole lot of different pdfs (tends to be larger books that have images though, not so much vector files) and even after i have finished and closed the files the memory levels just keep going up.

Think I might try clearing the recent files and see if that makes a difference, I hardly ever use that feature anyway
Title: Re: Acrobat bug report
Post by: DPSprint on September 03, 2017, 01:20:32 PM
Quote from: Joe on September 01, 2017, 12:25:33 PMHad one last night. A little logo about 1" square.
ooo thats delightful! lol!
Title: Re: Acrobat bug report
Post by: Joe on September 04, 2017, 06:26:07 AM
Not that I am getting my hopes up but...

[attachimg=1 width=400]
Title: Re: Acrobat bug report
Post by: DPSprint on September 04, 2017, 02:08:17 PM
and i am still having the same bloated ram issue with acrobat... and luckily (or unluckily perhaps) i have found someone else with the issue
https://forums.adobe.com/message/9807157#9807157

ignore the jpg, its too small to see, and I cant seem to delete it from the post
Title: Re: Acrobat bug report
Post by: Joe on September 04, 2017, 03:30:26 PM
Definitely looks like Acrobat is using a lot of memory. I'm not seeing that with mine. What version of OS X are you on? And do you have any 3rd party plug-ins besides Pitstop?
Title: Re: Acrobat bug report
Post by: DPSprint on September 04, 2017, 03:36:28 PM
only pitstop plugin, version number attached.
 OSX Yosemite 10.10.5
Title: Re: Acrobat bug report
Post by: Joe on September 04, 2017, 04:39:33 PM
Hmmmm....looks like I may not have gotten the recent bug introduced by Adobe yet. I still have an older version. Something to look forward to.

:facepalm:
Title: Re: Acrobat bug report
Post by: DPSprint on September 04, 2017, 04:57:43 PM
Quote from: Joe on September 04, 2017, 04:39:33 PMHmmmm....looks like I may not have gotten the recent bug introduced by Adobe yet. I still have an older version. Something to look forward to.

:facepalm:
yes i am wondering if they have just introduced this to some parts of the world yet.... like the south pacific.
I'm pretty sure everyone in the US would be yelling from the rooftops by now.

I just have to quit from acrobat every hour... which is annoying.
I accidently didn't yesterday and came back after lunch to everything out of memory and having to restart the computer, that was very annoying.
Title: Re: Acrobat bug report
Post by: Joe on September 05, 2017, 07:23:13 PM
Quote from: DPSprint on September 04, 2017, 03:36:28 PMonly pitstop plugin, version number attached.
 OSX Yosemite 10.10.5

Work iMac is running the same version that you have and I haven't had any of the memory errors. I am on Mac OS Sierra (10.12.6). Not sure if that would make a difference though.
Title: Re: Acrobat bug report - SOLVED!
Post by: Joe on February 16, 2018, 07:37:03 AM
Adobe has FINALLY fixed this issue in the latest update released February 13.

QuoteHi All,

With the latest update of Acrobat on 13th Feb, this issue has been addressed. Make sure you are on the latest update by visiting Help > Check for updates (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2018.html#dccontinuousfebruarytwentyeighteen/ ).

We have added a preference "Use Shift + Click for Multiple Selection with Output Preview " to enable multiple objects selection when the output preview dialog is open. To select multiple objects, use Shift + Click. To add a sticky note containing the color values, use Alt + Click (on Windows) or Option + Click (on Mac).

For more details, refer https://helpx.adobe.com/acrobat/using/previewing-output-acrobat-pro.html .

Please try it out and let us know your feedback.

Regards,
Priyanka Jain

Here is the setting:

[attachimg=1 width=400]
Title: Re: Acrobat bug report
Post by: Farabomb on February 16, 2018, 08:07:14 AM
I got the email today and knew you'd be happy.

Since I'm on acrobat pro v2 it really didn't affect me.
Title: Re: Acrobat bug report
Post by: Joe on February 16, 2018, 09:02:45 AM
Quote from: Farabomb on February 16, 2018, 08:07:14 AMI got the email today and knew you'd be happy.

Since I'm on acrobat pro v2 it really didn't affect me.

Oh. You got that upgrade from v1 to v2 I see. :rotf:
Title: Re: Acrobat bug report
Post by: Farabomb on February 16, 2018, 09:23:47 AM
It was hard fought. Mr. Guttenberg really put up a fight for those 2 pence in order to upgrade.

Now I have to eat gruel for a months though. 
Title: Re: Acrobat bug report
Post by: Tracy on February 16, 2018, 09:50:47 AM
Yay! hooray for shift click!
Title: Re: Acrobat bug report
Post by: DigiCorn on February 16, 2018, 10:14:28 AM
The good news is we finally got a full version of PitStop here. The bad news it it's installed on the Fiery, 2 rooms away.  :wtf:
Title: Re: Acrobat bug report
Post by: Tracy on February 16, 2018, 11:44:11 AM
Boo!
Title: Re: Acrobat bug report
Post by: AaronH on February 16, 2018, 11:58:19 AM
Hey Joe, what version of Acrobat Pro DC has that option for shift clicking? I'm not seeing it. : huh :
Title: Re: Acrobat bug report
Post by: Joe on February 16, 2018, 12:02:29 PM
You need to update to 2018.011.20035. Go to the Help menu and click 'Check for Updates'.
Title: Re: Acrobat bug report
Post by: AaronH on February 16, 2018, 12:15:02 PM
Well this is odd. I'm getting this error "Updater is already running." I've tried checking for updates in the creative cloud app, restarting it and trying it again. No luck.
Title: Re: Acrobat bug report
Post by: AaronH on February 16, 2018, 12:19:22 PM
I found a forum post on Adobe that suggested closing the Adobe Updater in processes under task manager (I'm on Mac so I figured the activity monitor). It worked! I'm now getting the update!
Title: Re: Acrobat bug report - SOLVED!
Post by: pspdfppdfxhd on February 16, 2018, 01:50:59 PM
Quote from: Joe on February 16, 2018, 07:37:03 AMAdobe has FINALLY fixed this issue in the latest update released February 13.

QuoteHi All,

With the latest update of Acrobat on 13th Feb, this issue has been addressed. Make sure you are on the latest update by visiting Help > Check for updates (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2018.html#dccontinuousfebruarytwentyeighteen/ ).

We have added a preference "Use Shift + Click for Multiple Selection with Output Preview " to enable multiple objects selection when the output preview dialog is open. To select multiple objects, use Shift + Click. To add a sticky note containing the color values, use Alt + Click (on Windows) or Option + Click (on Mac).

For more details, refer https://helpx.adobe.com/acrobat/using/previewing-output-acrobat-pro.html .

Please try it out and let us know your feedback.

Regards,
Priyanka Jain

Here is the setting:

[attachimg=1 width=400]


OMG, never thought I would see the day. OMG.

Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on February 16, 2018, 03:26:17 PM
REALLY? OMG, WOW.
Title: Re: Acrobat bug report
Post by: Joe on February 16, 2018, 03:36:00 PM
Don't get too excited. I'm sure they took something away from us. I just don't know what it is yet! :sarcasm:
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on February 16, 2018, 04:09:02 PM
Yeah, well, sorry, cant contain myself, see that friggin green sticky at least once per week, usually when someone is watching me and then thinks I dont know what i am doing.
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on February 16, 2018, 04:13:08 PM
Oh damn, Christmas is over damnit, long overdue on the avatar update...... ok done.
Title: Re: Acrobat bug report
Post by: Joe on February 16, 2018, 04:39:23 PM
Quote from: pspdfppdfxhd on February 16, 2018, 04:09:02 PMYeah, well, sorry, cant contain myself, see that friggin green sticky at least once per week, usually when someone is watching me and then thinks I dont know what i am doing.

I have to admit I did a bit of a happy dance when I found out. And NO...it is not now nor will it ever be on Youtube!
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on February 18, 2018, 10:02:04 AM
Quote from: Joe on February 16, 2018, 03:36:00 PMDon't get too excited. I'm sure they took something away from us. I just don't know what it is yet! :sarcasm:

You were right Joe, I jumped the gun with my naive belief that all was well.

With that preference checked, when you go to image edit in Photoshop, guess what happens?

The green sticky note comes up. Am I missing something or is it happening to anyone else?

 :drunk3:
Title: Re: Acrobat bug report
Post by: Joe on February 18, 2018, 12:07:52 PM
Nope. I only get the green sticky note with OPTION+Click which I don't use to edit image. I either right click the image or CTRL+Click the image to get the popup menu for 'Edit image'.
Title: Re: Acrobat bug report
Post by: DPSprint on February 18, 2018, 12:28:40 PM
Yay, just a big yay!
 finally no more green sticky
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on February 18, 2018, 02:08:01 PM
Quote from: Joe on February 18, 2018, 12:07:52 PMNope. I only get the green sticky note with OPTION+Click which I don't use to edit image. I either right click the image or CTRL+Click the image to get the popup menu for 'Edit image'.

Ok, will try when I get back to work. I thought OPTION click was the only way to go. I am sure you are right, whew, had to pinch myself when that green thing came up AGAIN, like just get rid of it ADOBE, NOBODY WANTS IT ANYWAYS!
Title: Re: Acrobat bug report
Post by: pspdfppdfxhd on February 20, 2018, 06:48:07 AM
Yes thanks again, I will be right clicking on the edit, don't see no more green thing.