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Author Topic: XMF Client for OS 11 Big Sur on Mac with intel CPU  (Read 2852 times)

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Online Joe

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XMF Client for OS 11 Big Sur on Mac with intel CPU
« on: June 30, 2021, 09:06:49 AM »
Is there such a thing out there yet? As the resident crash test dummy I installed Big Sur on my Mac and I think I have everything working except the XMF client which doesn't give me any errors. It just won't launch.
Mac OS 11.5.2 Big Sur | Prinergy 9.0.1.125 | Adobe Creative Cloud 2021 | TWO Fuji CTP Units

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Offline Tracy

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #1 on: June 30, 2021, 03:31:27 PM »
do you have a license? if so call it in
I never installed client by myself

Online Joe

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #2 on: June 30, 2021, 04:42:07 PM »
do you have a license? if so call it in
I never installed client by myself

That is the software we use on our Javelin CTP so I guess we have a license. I've never used Fuji/XMF support so I have no idea where to start. Also I'm not a big fan of calling support no matter where on Earth it is located.
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Offline Slappy

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #3 on: June 30, 2021, 05:23:37 PM »
Fuji/XMF support is actually pretty awesome. I miss it, since we cancelled our Maintenance a while ago.

Check it out, I'll be curious to know too, as I hope to get new Macs in here before long and will need compatibility.

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Offline Tracy

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #4 on: June 30, 2021, 08:39:56 PM »
Oh their support is wonderful!

Online Joe

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #5 on: June 30, 2021, 09:23:49 PM »
Well I am about to find out...

3...2...1

Answer: Since it is not an urgent problem they are going to call me back tomorrow.
« Last Edit: June 30, 2021, 09:39:38 PM by Joe »
Mac OS 11.5.2 Big Sur | Prinergy 9.0.1.125 | Adobe Creative Cloud 2021 | TWO Fuji CTP Units

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Online Joe

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #6 on: July 01, 2021, 01:47:19 PM »
So have not heard back from XMF support. This is why I hate all tech support. Awesome support? Wonderful support? Balderdash! Or maybe it is just me. :blind:

Why, when I called them last night did they ask me if I was calling from Walmart? The people that work in the plate room told me every time they call they also get asked if they are calling from Walmart. Weird.

I have found out from my friend Google there is a version of the XMF client for Big Sur. Why does XMF not have a website where you can download software? I have found their support website where they have downloads. Below is the extent of their downloads.
Mac OS 11.5.2 Big Sur | Prinergy 9.0.1.125 | Adobe Creative Cloud 2021 | TWO Fuji CTP Units

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Online Joe

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #7 on: July 01, 2021, 01:48:03 PM »
 :facepalm:
Mac OS 11.5.2 Big Sur | Prinergy 9.0.1.125 | Adobe Creative Cloud 2021 | TWO Fuji CTP Units

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Offline Tracy

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #8 on: July 01, 2021, 02:03:38 PM »
sorry Joe, I hope you get a good tech
there are a couple that really are very good

Online Joe

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #9 on: July 01, 2021, 02:15:50 PM »
So they did just call me. There is no XMF Client for Big Sur yet. Maybe by September but that is only a guess on their part. So Big Sur will be supported about the time Apple releases macOS Monterey. So they are staying a full version behind. Have they been taking lessons from Kodak?

Seems the google page I found about Big Sur support was for other Fuji software and not XMF.
Mac OS 11.5.2 Big Sur | Prinergy 9.0.1.125 | Adobe Creative Cloud 2021 | TWO Fuji CTP Units

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Offline bornrd

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #10 on: July 02, 2021, 03:49:15 AM »
We called them [Fuji] Yesterday, and the representative was getting a lil p*ssed defending theirselves by saying Apple surprised everyone out of the blue with a big number of problematic changes...

We didn't even want to rustle his jimmies  :azn:

He also vaguely said something along the lines of "maybe by autumn"
So that's coming from European tech support, as well.

"Maybe by autumn" is also the official release Date for Monterey tho..
EDIT: oOh, Joe just pointed that out.
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Online Joe

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #11 on: July 02, 2021, 08:49:35 AM »
In what may be a worlds first Kodak beat them in supporting Big Sur in Prinergy. Still waiting on Preps to be fully compatible but that is supposed to happen in July.
Mac OS 11.5.2 Big Sur | Prinergy 9.0.1.125 | Adobe Creative Cloud 2021 | TWO Fuji CTP Units

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Offline Slappy

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #12 on: July 02, 2021, 09:41:46 PM »
Meh, I won't be getting new Macs with Big Sur any time soon anyway. Shoot, I just got the OK to add 16GB of RAM to our 4-year old machines to try & keep 'em running for the duration!  ::)
A little diddie ‘bout black 'n cyan...two reflective colors doin’ the best they can.

Offline bornrd

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #13 on: July 05, 2021, 01:43:18 AM »
We just got a beta version this morning and so far, it runs just fine on Big Sur!
macOS Catalina 10.15.7/Windows 10 - Adobe CC - Fuji XMF 6.11.1 - Luxel T9000 CTP E - Rapida 105 universal - Heidelberg GTO

I have no idea what the f*ck I'm doing in prepress but here we are

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Online Joe

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Re: XMF Client for OS 11 Big Sur on Mac with intel CPU
« Reply #14 on: July 05, 2021, 12:36:38 PM »
Lucky you!
Mac OS 11.5.2 Big Sur | Prinergy 9.0.1.125 | Adobe Creative Cloud 2021 | TWO Fuji CTP Units

I'm Sorry I Hurt Your Feelings When I Said You Were Stupid. I Honestly Thought You Already Knew