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Pitstop not working properly

Started by pspdfppdfxhd, September 15, 2021, 05:56:20 AM

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Joe

Quote from: madbugger on September 21, 2021, 10:35:52 PMHi Joe,

any chance of getting a copy of that link as well please. My last backup is a little old and I don't want to go back that far with Acrobat

Cheers

Sent you a link in PM.
Mac OS Monterey 12.4 | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

Joe

Quote from: abc on September 22, 2021, 03:28:34 AM
Just to  give you all an update. We are working on a fix at the moment.
When it's done we'll push out a special update to resolve this for macOS users only.
We improved the automatic update process in the last version, so that will help us get it out there.

Great news! Thanks.
Mac OS Monterey 12.4 | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

abc

Just to temper expectations, it's not a 5 minute fix.
But we are in discussion with Adobe about it, so will get it out asap.

Joe

No problem. 10 minutes will be fine. :sarcasm:
Mac OS Monterey 12.4 | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

David

Prepress guy - doin' jobs one at a time
www.texasgraphics.com

madbugger

Quote from: Joe on September 22, 2021, 07:37:07 AM
Quote from: madbugger on September 21, 2021, 10:35:52 PMHi Joe,

any chance of getting a copy of that link as well please. My last backup is a little old and I don't want to go back that far with Acrobat

Cheers

Sent you a link in PM.

Thanks Joe
If you don't like my comment, ignore it. If you don't know how to ignore it, message me and I will be only too happy to demonstrate how.
— Madbugger

Some people say you gotta die some day, I got news, you never gotta go
— Ted Nugent

Joe

Enfocus has released a fix for this issue. Download the update and install.
Mac OS Monterey 12.4 | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

Tracy

I did the update and I think my adobe updated too, I had update Adobe automatically turned off
It's fine but I was expecting to have to update adobe, weird
and my update automatically is turned on now

abc

Do note though, the fix is for PitStop 2021 only
If you have an older PitStop version you would need to upgrade.

pspdfppdfxhd

Quote from: Joe on October 07, 2021, 07:39:44 AM
Enfocus has released a fix for this issue. Download the update and install.

Can't update the old version though. We don't really need to update for any good reason at this time. Looks like we're forced into it!

Joe

#100
Quote from: pspdfppdfxhd on October 07, 2021, 05:07:55 PM
Quote from: Joe on October 07, 2021, 07:39:44 AM
Enfocus has released a fix for this issue. Download the update and install.

Can't update the old version though. We don't really need to update for any good reason at this time. Looks like we're forced into it!

You can upgrade for 50% off for the first year.

Mac OS Monterey 12.4 | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

abc

You can also upgrade a perpetual license which may be more cost effective.
Contact your Enfocus reseller for details.