Canon 7010 loses job count

[Slappy]

This is a new one to me, if we're running a job & it errors out for any reason that throws the job down into the Hold Queue - the Canon starts back at 1 instead of wherever it left off. We have the Creo RIP instead of the Fiery, and the techs (shockingly) are clueless as to why it does this. Any similar experience with these pos RIPs?

[delooch]

our 6000 w/firey rip doesnt say where it quit either.. You can look at the print log and it will tell you how many sheets it completed before it choked, but you gotta poke around for that.  not sure on the Creo rip..

[boosted29]

Yeah We have experienced this before as well.

I suggest checking the Print Log as delooch pointed out.

Go to the main Screen on the machine
Press System Monitor > Print Status(Tab) > Log (Tab) > (Find your Job) > Details


Sometimes you might need to do a little math depending on the particulars of said job.

[Slappy]

Ah ha! Just had to use that today, the thing took a giant shit on us in the middle of a saddle-stitch run. I showed the operator & he was amazed! Thanks man.