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Dell Service Contract

Started by Possum, April 05, 2023, 01:16:03 PM

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Possum

I have a low-end Dell not quite three years old, and my original service contract is up for renewal. Is it worth it? It's $186 a year. I got the first one on a much better deal, but now it's really out of my budget.
Tall tree, short ropes, fix stupid.

Tracy

I'm not a PC person but that sounds like a lot for a year

Joe

Quote from: Possum on April 05, 2023, 01:16:03 PMI have a low-end Dell not quite three years old, and my original service contract is up for renewal. Is it worth it?
Just like any other insurance...only if you need to use it.
Mac OS Sonoma 14.2.1 (c) | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

DigiCorn

Is Dell still a thing? What about Gateway?
I don't feel tardy...

Joe

Quote from: DigiCorn on April 06, 2023, 12:04:03 AMIs Dell still a thing? What about Gateway?
Gateway Today

Joining Acer

In October 2007, Gateway was acquired by Taiwan-based Acer Inc., and the combined entities now comprise the third-largest PC company in the world.
Mac OS Sonoma 14.2.1 (c) | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

born2print

We had a good experience or two with Acer (home PC notebook(s))
Be nice to America or we'll bring democracy to your country.

Joe

I have an Acer Chromebook that is about 10 years old. Old enough it no longer receives updates but still works.
Mac OS Sonoma 14.2.1 (c) | (retired)

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills.

RMPrepress

All of our Windows computers are Dell including our servers.
We renew all the service contracts on our servers.
Three of which are Kodak Prinergy and InSite and a Prinergy tertiary server as well.
The other is our Heidelberg Prinect server.

I only renew service contracts on a few Dell PC's that are mission critical.
Our shipping station and our PC that runs a Fiery Server for our Epson P9000 and it hosts our Fiery Hot Folders that we use in Prinergy and on our Mac desktops that print to a Konica Minolta c300i that sits in the middle of our Prepress dept.

We have roughly 25 Dell Desktops and Laptops throughout our shop.
I have no issues with Dell at all and their service is outstanding.
I have been buying Dell only products for the past 13 years at our shop.
Manager/Default IT Guy - 2022 Mac Studio, Apple M1 Max, 64 GB - Sonoma 14.5
Kodak Prinergy 10.0, Kodak Insite 10.0 and Kodak Proofing System 10.1
Epson SureColor P9000 w/XRite Spectroproofer - G7 Master Printer
Heidelberg Prinect 2022 + Suprasetter 106 CTP