Prinergy/Workshop 8 drag and drop input files...

[RMPrepress]

Just had a new install of Prinergy Connect and Insite 8.We have a problem that I am wondering how others have dealt with.
We have always used a Windows Server 2008 running Access Connect formally Extreme ZIP as our prepress file share.
All Mac operators worked on all jobs including native files from that volume/share.
Now with Prinergy Workshop we can NOT drag drop input files into new jobs because our mounted shares on our Mac's are using AFP instead of SMB.  Very frustrating I must say. Kodak needs to fix this but I digress.....
So the question is are your Mac operators using the WebDownloads or Job folders on the AraxiVolume as your file server as well...
meaning are they opening Indesign files and photos on their Macs from the Araxi Volume?

[David]

running Prinergy 7.5 here and no, we do not use the araxi volume for Indesign/photo files.
At my previous employer, we had Prinergy there as well and we did not use it for Indesign/photo file storage either.

we just copied the hi-res print pdf files (from a separate file server) into the user defined folder and went from there.

HTH

[RMPrepress]

Thats what we are doing....but it seems crazy and kinda defeating the whole purpose.

So you have a file share for work in progress and the AraxiVolume/Jobs share, so how you are managing backups?
Two totally separate backups or are you combining the two.

[Joe]

We do put our InDesign files (fonts, photos, .indd) in the UserDefinedFolders and work the jobs from the Macs. Our jobs drive is on a separate tertiary server running Windows 2008 R2 Server. We do not use Access Connect/Extreme ZIP. Our Macs access the Jobs drive using SMB. Just make sure whatever servers share you are using are listed in the hosts file on each mac.

Drag-n-Drop does not work for SMB either. It used to but now we get an error that the file couldn't be copied to the UserDefinedFolders. Not sure what changed from when it used to work to now when it doesn't. My guess is some kind of permission issue between the Macs and Windows Server.

[Joe]

Side Topic RMPrepress...what do you think of Kodak Insite 8. I like that it no longer uses Flash or Java but the quality of the page display in Preview is horrid on a regular display compared to the old Flash version. And on a 27" Retina Display it is 10 times worse than horrid. Image below on the left is a screen grab from Insite. On the right is a screen grab from Acrobat. Viewing both on the Retina Display iMac.

Note: It actually looks a lot worse than the screen grabs show.

[born2print]

We are same setup as Joe, v7.5, except we use afp with ExtremezIP. We do host the native files in the User Defined folders and work on the server, except fonts. We keep them in the job but serve a copy of them from the local desktop. We export the Input files to the Input folder then "add input file" in Workshop. Although, sometimes I option-drag a client pdf from Original folder to Input folder to copy it and that works, I hope it doesn't stop working?

[Joe]

I can drag-n-drop files from folder to folder from any location. I thought he was asking about dropping a PDF on the Prinergy "Input Files" window. That is what stopped working for me.

[Joe]

Here is the error I get when I try to drop a file onto the Prinergy "Input Files" window:

[born2print]

I should mention, our SOP is to mount the Tertiary manually (command-k, afp://IP ADDRESS)
if we don't, and let Prinergy mount it, nothing works as I have described.

[Joe]

HA! I just got the drag-n-drop to work by dismounting the Jobs drive that OS X mounts at login and let Workshop mount the drive and then it works. OS X mounts it via the server name while workshop mounts it via the IP address. We have had issues in the past though when mounting a drive via the IP address. Like when trying to open a PDF directly from workshop into Acrobat. Let me try that...haha...that works okay now. F'ing computers.

I should mention, our SOP is to mount the Tertiary manually (command-k, afp://IP ADDRESS)
if we don't, and let Prinergy mount it, nothing works as I have described.

Well that flies in the face of what I just did.

[Joe]

I might shoot myself before this day ends...

Born...I just tried (command-k, smb://IP ADDRESS) (we don't have an afp option) and drag-n-drop gives the same error I posted earlier. The only way I can get drag-n-drop to the Workshop window to work is to let Workshop mount the drive. I don't know what the difference is between doing (command-k, smb://IP ADDRESS) and Workshop doing smb://IP ADDRESS

[born2print]

That kinda makes sense, you're smb and we're afp with extremezIP
If I remember right, when we were smb, our SOP was like you describe, but we didn't like what it did at the time, like fonts.
So now our SOP is the opposite I guess?
Hard to remember that far back

[born2print]

yeah, it's coming back to me...
with smb it was crucial to let Prinergy mount the Tertiary, now with afp it's the opposite.
whew, my brain hurts now.

[RMPrepress]

I am just talking about drag and dropping PDF/input files from a mounted AFP ExtremeZIP/Windows Server share on a Mac into a job in Workshop....will not work and Kodak says they are working on it.

Joe, we just had training for Insite end of last week and have not actually started using it yet.
The previews during training seemed fine to me.

BornTo Print,  did you install ExtremeZIP on the Prinergy Server?
I have instructions from Kodak on how to do this on a system that is up and running however Kodak seems to be advising not to do it.

[RMPrepress]

Yes the biggest reason for the ExtremeZIP/Access Connect is for the fonts..mainly the postscript fonts.
However we also love the Shadow Connect feature it offers too.