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Topic: Command Workstation 5 loses connection to Fiery (Read 481 times) previous topic - next topic

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  • DigiCorn
  • [*][*][*]
  • A legend in my own mind
Command Workstation 5 loses connection to Fiery
So, I've been at this company going on 3 months now, and it's been a fairly smooth transition, said for a few weird things, because that's just the way they do things around here, when suddenly CWS stops talking to the Fiery. Checked on the router - IP still shows up. Pinged it from every other machine, and it responded, so it's not a cable, or random DHCP IP address reassignment (it's static). Checked the IPv4 and it's all setup correctly with the right IP, Subnet and Gateway... so basically I've  eliminated any network issues and adapter issues. I'm thinking maybe there was some kind of software update or patch that's causing the issue, so I update everything (it hadn't been done in years) and it starts running again, so I think I'm done. Boom. Fiery stops talking to CWS again, so after  few failed attempts to reconnect, we call Xerox. The guy comes out and says that the Fiery cooling fan is so clogged with dust, it's overheating, and dumping the connection.  :facepalm:
"Why is it that everything today has involved things either going in or coming out of my ass?!"
― Eric Cartman

"Oh My God! They Killed Kenny!"
- Stan Marsh

"You Bastards!"
-Kyle Broflovski

"Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut."
― Ernest Hemingway

  • Farabomb
  • [*][*][*]
  • #NoLivesMatter
Re: Command Workstation 5 loses connection to Fiery
Reply #1
Always clean your machines.

That reminds me, I just figured out what I'm doing tomorrow.
Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
         --Benjamin Franklin

My other job

  • Joe
  • [*][*][*][*][*]
  • Administrator
  • Master of Nothing
Re: Command Workstation 5 loses connection to Fiery
Reply #2
Always clean your machines.

That reminds me, I just figured out what I'm doing tomorrow.


Another day of  :banghead:  :banghead:  :banghead:  :banghead:  :banghead:  :banghead:  :banghead: ?
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

  • Farabomb
  • [*][*][*]
  • #NoLivesMatter
Re: Command Workstation 5 loses connection to Fiery
Reply #3
Well, besides that.
Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
         --Benjamin Franklin

My other job

  • Slappy
  • [*]
Re: Command Workstation 5 loses connection to Fiery
Reply #4
Huh, we use CWS to connect to an iGen4 & some B&W machine-I can't recall the model right now. The iGen rarely loses connection, but damned if the B&W doesn't drop several times a day. It also locks up the friggin' Mac side client so I've taken to only connecting to the B&W when I have to send a job, then disconnecting again. Rampant POS software, dunno why there isn't an easier hot folder solution to simply push jobs to the iGen anyway.
A little diddie 'bout black 'n cyan...two reflective colors doin' the best they can.

  • DigiCorn
  • [*][*][*]
  • A legend in my own mind
Re: Command Workstation 5 loses connection to Fiery
Reply #5
We have 2 Fierys; one connected to the C75 and one to the D125. The C75 was the Fiery that was dirty and losing connection. CWS is running remotely on our various workstations.
"Why is it that everything today has involved things either going in or coming out of my ass?!"
― Eric Cartman

"Oh My God! They Killed Kenny!"
- Stan Marsh

"You Bastards!"
-Kyle Broflovski

"Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut."
― Ernest Hemingway

  • Slappy
  • [*]
Re: Command Workstation 5 loses connection to Fiery
Reply #6
lmmfao, clicked on this thread & BOOM!!! CWS crashes.  :lmao:
A little diddie 'bout black 'n cyan...two reflective colors doin' the best they can.