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Kodak Systems / Re: Prinergy 5.3 on VM (VirtualBox)
« Last post by menzy on May 23, 2020, 12:18:37 AM »
In the time I put in my last response.. I now can't even start the server anymore...

getting this error:

E 23May20 15:05:26.765-GMT+11 [4440.1992] BLW2K8 ARAXI PChangeJobShare DBIF_DBConnection.cpp(102): Hung connection detected, exiting process

Any ideas?
Also thank you so much for your help so far!!!
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Kodak Systems / Re: Prinergy 5.3 on VM (VirtualBox)
« Last post by Joe on May 22, 2020, 10:36:30 PM »
You need to go into the licensing area and make sure it is pointing at the Prinergy Primary. I have no idea where that is at in the Print Console but it looks like this in Preps. The circled area should either be the Prinergy Primary PC name or IP address. Since you see it saying it "is attempting to connect to the licence server. Please wait." there has to be someplace to enter the info for the licensing server (Prinergy Primary)
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Kodak Systems / Re: Prinergy 5.3 on VM (VirtualBox)
« Last post by menzy on May 22, 2020, 10:19:46 PM »
Ok - we have made a lot of progress over the last couple of weeks.

I'm now to the point where the server starts with no problems and it even detects the Platesetter...

However, when I launch "Print Console" ver 4.44 - it says initialising and the messasge shows "the device is attempting to connect to the licence server. Please wait."

However this will eventually time out and say that it couldn't contact the licence server. I'm so close! any ideas?
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Heidelberg / Re: Versifire Remote Login
« Last post by zox on May 22, 2020, 09:24:32 PM »
So you might have some networking issues, just manually mount volumes before starting cockpit and it should work.
You should be able to login from both front end and your mac, otherwise you would get message not enough licenses available.
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Heidelberg / Re: Versifire Remote Login
« Last post by Lammy on May 22, 2020, 03:18:03 PM »
The iMac gets rebooted every night and this has been ongoing since shortly after they installed it.

Usually Cockpit mounts all the volumes it needs at start, but I don't see them mounted this time around. Possibly because it's not getting far enough in the start up to do that.

I wonder if I can't log in when cockpit is logged in on the front end already?
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Heidelberg / Re: Versifire Remote Login
« Last post by zox on May 22, 2020, 01:51:40 PM »
Did you try rebooting your mac first?
Sometimes when you have multiple users logged in, it can lock the cockpit.
Are you using AD authentication?
If not, you have to mount all Prinect folders first before launching cokpit.
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Items Wanted / Letterpress Items Wanted
« Last post by Lammy on May 22, 2020, 12:23:26 PM »
Aside from being a prepress monkey during the day, my hobby/side gig is letterpress printing.
Part of this is the desire to rescue/ preserve antique printing items that would go to scrap.
I know a lot of this stuff can go to museums and there's even a few printing specific museums, but most of the time
items just end up for display and never get used again.
My ultimate goal is to open a community print/art studio for public use. There's a local college that has a book arts program
that is all letterpress based that I think can help drive this.

So ultimately what I'm asking here is IF you are in a shop with some old items taking up space, before they go into a dumpster please reach out and see if it's something I can save and put to use.

THANKS!!!!

http://www.918printery.com/
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Heidelberg / Re: Versifire Remote Login
« Last post by Lammy on May 22, 2020, 12:14:08 PM »
Yes. Only one login on the iMac and that where the Cockpit software was originally installed.

I can connect to the server's shared drives/hot folders with no problem.

Everything I can see on the front end looks correct and I can log in from the front end. I would not doubt the IP blocking or some permissions setting is incorrect, just dunno where in the Cockpit frontend that would be and since Heidelberg want to charge us to fix their software I'm hoping someone else is more familiar with it.
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Heidelberg / Re: Versifire Remote Login
« Last post by david on May 22, 2020, 10:51:08 AM »
sounds like a permission thing. Are you logged in as the same user that the app was installed for?
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Heidelberg / Re: Versifire Remote Login
« Last post by Joe on May 22, 2020, 10:48:20 AM »
Well I don't know anything about "Heidelberg Versifire (Ricoh CP9100), driven by the Heidelberg front end, Cockpit/Prinect" but the message doesn't look like what you would see for a wrong username and/or password. A message like this is what you see if your computer is being blocked by the software you are trying to login to. For example if your username/password combo is wrong after so many failed attempts the server you are trying to log in to will block your IP. If you are lucky it only blocks that IP for a time period. Unlucky and it blocks it forever. Easiest thing to try is the change the IP address on your iMac and try again (it could be blocking by Mac address too so this wouldn't work if that is the case.) The other thing if you have access to the server is to try to find out on it if it is blocking attempts to login. Check the event log if this is a Windows server.
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