Author Topic: Multiple PDL's error message, rip crash  (Read 8388 times)

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Offline pspdfppdfxhd

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Multiple PDL's error message, rip crash
« on: October 11, 2011, 09:31:26 AM »
I'm wondering if anyone has had this problem:

On a certain 8page pdf that was imposed as 1 flat, we encountered an error message of:

Interpreter and renderer for multiple PDLS has encountered an error ...

then the rip crashes. I isolated it to a problem on 2 of the 8 pages. The back of the impositon did not contain those pages and output fine. The postcript error was: offending command Bud1; File;% ip:

The job was proofed through another rip for our color printer named ColorBurst and went through fine.

It didn't matter if the job was trapped or not, these 2 pages made the rip crash. We are running other jobs through without a problem

In the end I had to rasterize the pages in photoshop which made huge tif's (1.6GB) but we had to get the job out somehow. I opened up every link in Illustrator, photoshop etc. looking for something suspicious but found nothing out of the ordinary. Outlined all the fonts etc, etc. Saved as diferent versions of pdf, flattened and with live transparency.

We've had this rip for a few months now and have never encountered this problem

Any help appreciated.

Offline david

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Re: Multiple PDL's error message, rip crash
« Reply #1 on: October 11, 2011, 09:46:47 AM »
Do the two pages in question have images on them?
Do they have any compression (LZW)?
Are they .tif files, cmyk, or what?
Duotones?  Monotone duotones?
From Quark or Indesign?
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Offline Sabrina The Turd Polisher

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Re: Multiple PDL's error message, rip crash
« Reply #2 on: October 11, 2011, 10:26:44 AM »

Do the two pages in question have images on them?
Do they have any compression (LZW)?
Are they .tif files, cmyk, or what?
Duotones?  Monotone duotones?
From Quark or Indesign?

I'm guessing Publisher.  :puke2:
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Offline pspdfppdfxhd

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Re: Multiple PDL's error message, rip crash
« Reply #3 on: October 11, 2011, 10:31:23 AM »
No, Indesign 5 and like I said, it went ok through the color burst software for proofing, checked the jpegs no weird compression or anything. The background Illustrator file was used on all 8 pages. The only thing I found weird was all the Illustrating being done right in Indesign. But it was done on all the pages.


Offline pspdfppdfxhd

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Re: Multiple PDL's error message, rip crash
« Reply #4 on: October 11, 2011, 10:34:59 AM »
one page looked like this, can't copy the pdf up here, exceeds the size limit for the attachment.



Offline pspdfppdfxhd

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Re: Multiple PDL's error message, rip crash
« Reply #5 on: October 11, 2011, 10:37:18 AM »
pitstop wireframe looks pretty bizzare

Offline pspdfppdfxhd

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Re: Multiple PDL's error message, rip crash
« Reply #6 on: October 11, 2011, 10:43:28 AM »
Made it through our Konica (creo) rip too, no problem. Strange.

Offline pspdfppdfxhd

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Re: Multiple PDL's error message, rip crash
« Reply #7 on: October 11, 2011, 11:05:46 AM »
its something in that ball on the bottom right...... but other pages have similar graphics created in InDesign but they are smaller..... I eliminated the ball and the rest ripped fine. The ball on it's own caused the problem again.


The ball was created in InDesign, not illustrator, haven't seen this much before.



Offline mattbeals

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Re: Multiple PDL's error message, rip crash
« Reply #8 on: October 11, 2011, 11:33:16 AM »
Can you send me the imposed flat, I can take a look at it.
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Offline Joe

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Re: Multiple PDL's error message, rip crash
« Reply #9 on: October 11, 2011, 11:58:36 AM »
In a case like this it is always a good idea to send the file to your RIPs support staff. They should be able to figure out the problem and hopefully fix it down the line.
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Offline david

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Re: Multiple PDL's error message, rip crash
« Reply #10 on: October 11, 2011, 12:02:05 PM »

No, Indesign 5 and like I said, it went ok through the color burst software for proofing, checked the jpegs no weird compression or anything. The background Illustrator file was used on all 8 pages. The only thing I found weird was all the Illustrating being done right in Indesign. But it was done on all the pages.




they probably embedded the Illustrator files in Indesign...  not a good thing, you lose the ability to keep a common file for editing purposes.
Do you have the Original Illustrator file?
Can you place that back into Indesign (as a link, not embedded) and see if it will RIP by itself?
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Offline pspdfppdfxhd

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Re: Multiple PDL's error message, rip crash
« Reply #11 on: October 11, 2011, 01:06:42 PM »

Can you send me the imposed flat, I can take a look at it.


Sure Matt, i uploaded it to our ftp in the MISC folder, it's the bottom right and top left page that crash the rip. (when I sent individual pages these were the problem).

To get to the ftp:

ftp://regalpress.myftpserver.com

user name: misc

password: misc9128

Thanks.

Offline pspdfppdfxhd

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Re: Multiple PDL's error message, rip crash
« Reply #12 on: October 11, 2011, 01:09:23 PM »


No, Indesign 5 and like I said, it went ok through the color burst software for proofing, checked the jpegs no weird compression or anything. The background Illustrator file was used on all 8 pages. The only thing I found weird was all the Illustrating being done right in Indesign. But it was done on all the pages.




they probably embedded the Illustrator files in Indesign...  not a good thing, you lose the ability to keep a common file for editing purposes.
Do you have the Original Illustrator file?
Can you place that back into Indesign (as a link, not embedded) and see if it will RIP by itself?


i just assumed the graphic was made in InDesign, forgot about the copy and paste from Illustrator, that's probobly what they did.
There were no links for these graphics, only the background and a few other logos, etc.

I could copy and paste the graphic in Illustrator then delete it In InDesign and relink and try again.....

Offline Joe

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Re: Multiple PDL's error message, rip crash
« Reply #13 on: October 11, 2011, 01:20:39 PM »
Just for kicks...try opening the PDF in Acrobat and run the PDF Optimizer and change the settings as shown below. Save a new PDF and see if it will go through your RIP. Your PDF has "Compressed Object Streams" and I've seen that cause problems before.
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Offline pspdfppdfxhd

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Re: Multiple PDL's error message, rip crash
« Reply #14 on: October 11, 2011, 01:26:21 PM »
just for kicks, haha, that made me laugh for some reason....

Ok, I'll try it Joe.