Adobe updater causing bad serial numbers in ALL adobe software

[adamb]

I had a major problem a few months back in which my InD CS, PS CS, Illy CS, Acrobat 6 all lost track of their serial numbers after I updated my Adobe updater which also wanted to update Acrobat 8.
After searching and trying causes, solutions and coming up empty I reinstalled all my software and once again updated the Adobe updater which once again caused the problem!! AND of course of found the problem!!
That is when I called Adobe to which they informed me that they had several calls on this issue and were working on a fix.
Now I am stuck in a world of fear of Adobe updates!
Anyone else have this problem?
Or have any solutions?

[Farabomb]

Use Quark.

[born2print]

 :rolleyes:  :tongue:
I usually hit cancel on those updates, I guess this is a fine example of why. Bummer adamb.

[Joe]

I had a major problem a few months back in which my InD CS, PS CS, Illy CS, Acrobat 6 all lost track of their serial numbers after I updated my Adobe updater which also wanted to update Acrobat 8.
After searching and trying causes, solutions and coming up empty I reinstalled all my software and once again updated the Adobe updater which once again caused the problem!! AND of course of found the problem!!
That is when I called Adobe to which they informed me that they had several calls on this issue and were working on a fix.
Now I am stuck in a world of fear of Adobe updates!
Anyone else have this problem?
Or have any solutions?

I think frailer had something similar to this with CS3. I'm sure he'll have some input when he gets a chance.

[beermonster]

someone needs to kill fara lol - he just said the words that should never be spoken

you'll get a flat tyre for that fara - the prepress gods are not happy :evil:

[frailer]

You've just confirmed something, I think. I was suspicious that a co-worker installing Acrobat 8 on his Mac was the cause of the  woes, but never had confirmation. Not only was it (Acrobat useless, it was actually dangerous.  :rolleyes:   He started having crash issues with CS3 stuff. After many attempts to rectify it, I gave up.
Re-installed CS3, CS4, but he can now only use CS4, which doesn't bother him.
Basically, I downloaded Licence Repair Tool, from Adobe site, as I recall. After trawling various forums, it seemed people either lucked in or out. Some came good after a run of the Tool. Others seemed to be on the re-install trail. No rhyme or reason. You could give the tool a shot.
Basically, Adobe use a 3rd party security Co., Flexnet, to provide them with network policing software. When it goes wonky, your legit-use software crashes. I think that's what you and I experienced. GRRR...

You can try it if you want. Good luck.  Repair Tool

I suspect that if you can avoid 8, do so. I uninstalled ours with AppCleaner, but the 'infection' remains.   :rolleyes:

This link may help too.   Repair Procedure

[Farabomb]

'Twas a slow day mate, spent most of it poking people with sticks. You know I would never wish the hell of Quack on anyone.

It did bite me in the arse. End of the day I got a PDF from Quack with transparencies and other issues. Had a calendar from them last year, major issues, told them what to do and surprise, they ignored me and did the same shit this time. Don't mess with the prepress gods.

[DigiCorn]

I had a major problem a few months back in which my InD CS, PS CS, Illy CS, Acrobat 6 all lost track of their serial numbers after I updated my Adobe updater which also wanted to update Acrobat 8.
After searching and trying causes, solutions and coming up empty I reinstalled all my software and once again updated the Adobe updater which once again caused the problem!! AND of course of found the problem!!
That is when I called Adobe to which they informed me that they had several calls on this issue and were working on a fix.
Now I am stuck in a world of fear of Adobe updates!
Anyone else have this problem?
Or have any solutions?

Had that problem too. I worried. I rebooted, it just went away. And I was happy again.