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Offline pspdfppdfxhd

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Re: New Adobe Acrobat and Document Cloud available in the next 30 days
« Reply #30 on: April 09, 2015, 09:51:18 AM »
Quote from: abc link=msg=267791 date=1428564727

Quote from: frailer link=msg=267787 date=1428546802

Quote from: abc date=1426628394 link=msg=266864

Quote from: Joe date=1426627627 link=msg=266860

Quote from: abc date=1426627334 link=msg=266855

New Adobe Acrobat and Document Cloud available in the next 30 days
http://landing.adobe.com/en/na/products/document-cloud/announce.html?scid=social41898766


And you already have Pitstop compatible with it right since I'm sure Adobe supplies Enfocus with advanced copies...right??? :rotf:


Actually yes. 12.3 onwards is ok. Not fully optimised for the new interface but it works ok. Older versions on Mac are a different story as there are a lot of changes under the hood.

Oh dear... ask not for whom the bell tolls...  :tonofbricks:          Reset in Comic Sans for effect, is all.

... actually, does that mean older versions of OSX, or older PitStops, or both?
We're running Acrobat XI/Cloud  but are on 10.6.8.


From the Enfocus point of view on Macintosh the big change is 64-bit, Acrobat DC only runs in 64-bit so any PitStop plugin older than version 12 update 3 is not going to work as they are 32-bit.

We tried to make PitStop 12 update 3 as ready as we could (even though it was released 6 months ago).

I couldn't be specific earlier as I was under an NDA.



So let me try and get this straight.... if we upgrade to Acrobat DC from XI then we lose XI? Seems very risky if we have problems with DC and pitstop. Should we wait for version 13? Can you go back to XI after upgrading to DC? I work in a world where pitstop is used many times every day, we can't afford to lose it.

Offline Farabomb

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Re: New Adobe Acrobat and Document Cloud available in the next 30 days
« Reply #31 on: April 09, 2015, 09:53:12 AM »
Quote from: Joe date=1428526302 link=msg=267783

Quote from: Farabomb date=1426858302 link=msg=267065

If I even glance at the separation preview after opening a second PDF it will crash. Click, no response, beach ball, and then it crashes.


Lather, rinse, repeat.


The secret is once you open output preview...NEVER close it. I thought they had it fixed for awhile but it is back for me also. Not as bad as it once was but it will still crash acrobat in just the right circumstance...like if you close Output Preview and open it again without restarting Acrobat.


I will give that a shot. One issue I have is if I don't cycle it, it does not show the correct spot colors.

Still not expecting miracles.
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Offline pspdfppdfxhd

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Re: New Adobe Acrobat and Document Cloud available in the next 30 days
« Reply #32 on: April 09, 2015, 10:08:33 AM »
Oh, found the answer in the other  post about pitstop and DC compatibility. As much as I find Acrobat XI unstable, I'm not overwriting it. Better to deal with the devil you know as they say.


In Acrobat XI, when using the edit object tool (for correcting color in Photoshop) Acrobat crashes on average, about every 10 edits. Not sure if this problem is specific to us or if it is a known issue. Never had this problem before XI.

Offline Joe

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Re: New Adobe Acrobat and Document Cloud available in the next 30 days
« Reply #33 on: April 09, 2015, 11:30:01 AM »
Quote from: Farabomb date=1428587592 link=msg=267796

Quote from: Joe date=1428526302 link=msg=267783

Quote from: Farabomb date=1426858302 link=msg=267065

If I even glance at the separation preview after opening a second PDF it will crash. Click, no response, beach ball, and then it crashes.


Lather, rinse, repeat.


The secret is once you open output preview...NEVER close it. I thought they had it fixed for awhile but it is back for me also. Not as bad as it once was but it will still crash acrobat in just the right circumstance...like if you close Output Preview and open it again without restarting Acrobat.


I will give that a shot. One issue I have is if I don't cycle it, it does not show the correct spot colors.

Still not expecting miracles.


I rarely get the separations not updating unless I close Output Preview and then re-open it later. When they don't update correctly and you turn off the separation is where you are guaranteed to get a crash.
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Offline Joe

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Re: New Adobe Acrobat and Document Cloud available in the next 30 days
« Reply #34 on: April 09, 2015, 11:31:58 AM »
Quote from: pspdfppdfx date=1428588513 link=msg=267797

Oh, found the answer in the other  post about pitstop and DC compatibility. As much as I find Acrobat XI unstable, I'm not overwriting it. Better to deal with the devil you know as they say.

In Acrobat XI, when using the edit object tool (for correcting color in Photoshop) Acrobat crashes on average, about every 10 edits. Not sure if this problem is specific to us or if it is a known issue. Never had this problem before XI.


I open quite a few photos in Photoshop that way and I can't remember the last time I got a crash. What version of Photoshop do you have?
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Offline pspdfppdfxhd

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Re: New Adobe Acrobat and Document Cloud available in the next 30 days
« Reply #35 on: April 09, 2015, 01:10:46 PM »
CC 2014.


Offline Joe

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Re: New Adobe Acrobat and Document Cloud available in the next 30 days
« Reply #36 on: April 09, 2015, 01:41:00 PM »
I would try deleting the Acrobat preferences. Be warned though you will have setup your toolbars again though.

When does it crash? When trying to open the PDF in Photoshop or when Photoshop is trying to save it back?
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Offline pspdfppdfxhd

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Re: New Adobe Acrobat and Document Cloud available in the next 30 days
« Reply #37 on: April 09, 2015, 01:57:15 PM »
When saving it back, i can see that it won't update then BANG, it crashes.

:drunk3: