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Offline frailer

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Downloads via Remote Desktop
« on: October 06, 2016, 07:55:55 PM »
One of our in-house dezingers uploaded4 large ZIP'd files to HighTail. SOP...normally not a real problem.
I get SMS around brekky time fr manager saying he's (via remote Desktop fr home), downloaded em into a folder where we access such jobs on their office server..

I get in to work..try to unZIP em, showing 'corrupted/can't open'.
He tries same thing (he's on a Windows machine in the office). Same result.

I go back down and re-download from links on her original emails. All goes swimmingly. She's on a Mac. I'm on a Mac.

Any ideas as to why this might be happening? Bear in mind he'll be terribly defensive and invoke the Shaggy defense if I imply it may be his route causing it.
Fujifilm XMF/AdobeCC/PitStop Pro/Black Magic/ScreenPlateRite_Fujifilm ZP processless. 28" Komoris  |  Forgotten good guys: Dennis Ritchie, Burrell Smith, Bill Atkinson, Richard Stallman
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Offline Joe

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Re: Downloads via Remote Desktop
« Reply #1 on: October 06, 2016, 07:59:51 PM »
Quote from: frailer date=1475798155 link=msg=284910

One of our in-house dezingers uploaded4 large ZIP'd files to HighTail. SOP...normally not a real problem.
I get SMS around brekky time fr manager saying he's (via remote Desktop fr home), downloaded em into a folder where we access such jobs on their office server..

I get in to work..try to unZIP em, showing 'corrupted/can't open'.
He tries same thing (he's on a Windows machine in the office). Same result.

I go back down and re-download from links on her original emails. All goes swimmingly. She's on a Mac. I'm on a Mac.

Any ideas as to why this might be happening? Bear in mind he'll be terribly defensive and invoke the Shaggy defense if I imply it may be his route causing it.


That kind of indicates there was a problem with the upload to Hightail. Like maybe they closed the browser before they were completely uploaded. I have seen people do this before. Have them to upload again and make sure they get done.
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Offline Joe

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Re: Downloads via Remote Desktop
« Reply #2 on: October 06, 2016, 08:01:16 PM »
Or wait a minute...when you say "I go back down and re-download from links on her original emails. All goes swimmingly. She's on a Mac. I'm on a Mac." that after you re-downloaded them they unzip fine? If that is the case it's all on the manager.
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Offline frailer

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Re: Downloads via Remote Desktop
« Reply #3 on: October 06, 2016, 08:03:39 PM »
Yeah, my usual cryptic there Joe. Shoulda said... I successfully (re)downloaded her original upload.

I suspect there's a remote desktop/PC glitch happening.  He'll have none of it, of course.   :drunk3:
Fujifilm XMF/AdobeCC/PitStop Pro/Black Magic/ScreenPlateRite_Fujifilm ZP processless. 28" Komoris  |  Forgotten good guys: Dennis Ritchie, Burrell Smith, Bill Atkinson, Richard Stallman
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Too old for this.. but.. there's that question of income. And lack of it if I stop.
~~~~~~

Offline Joe

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Re: Downloads via Remote Desktop
« Reply #4 on: October 06, 2016, 08:05:49 PM »
Sounds like a PICNIC problem to me. :rotf:
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Offline Farabomb

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Re: Downloads via Remote Desktop
« Reply #5 on: October 07, 2016, 09:05:18 AM »
Yup, It's a faulty carbon unit.

I used to have a designer that would upload to the FTP and every singe time it would be corrupt. I sent nuts trying to troubleshoot it. Turned out she'd upload right at the end of the day then shut her computer off, not allowing it to upload. It took me a few months to figure that one out. Never underestimate idiots.
Speed doesn't kill, rapidly becoming stationary is the problem

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Quote from: Ear date=1459965256 link=msg=278846
Quote from: Farabomb date=1459964381 link=msg=278844
It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
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Offline Joe

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Re: Downloads via Remote Desktop
« Reply #6 on: October 07, 2016, 09:19:39 AM »
Quote from: Farabomb date=1475845518 link=msg=284921

Yup, It's a faulty carbon unit.

I used to have a designer that would upload to the FTP and every singe time it would be corrupt. I sent nuts trying to troubleshoot it. Turned out she'd upload right at the end of the day then shut her computer off, not allowing it to upload. It took me a few months to figure that one out. Never underestimate idiots.


Whew....so it isn't just me! ;D
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Offline Farabomb

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Re: Downloads via Remote Desktop
« Reply #7 on: October 07, 2016, 09:54:17 AM »
I haven't had work from her in a while. Do you have a customer that told you "I have no idea what I'm going at all. I only know the basics but people pay me so I don't care." I've never wanted to reach through the phone and choke the life out of someone so much. You can guess what kind of dream ALL her files were.
Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

Quote from: Ear date=1459965256 link=msg=278846
Quote from: Farabomb date=1459964381 link=msg=278844
It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
         —Benjamin Franklin

My other job

Offline Joe

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Re: Downloads via Remote Desktop
« Reply #8 on: October 07, 2016, 10:30:18 AM »
Is there another type of customer?
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Offline Farabomb

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Re: Downloads via Remote Desktop
« Reply #9 on: October 07, 2016, 10:37:38 AM »
Actually yes, I have some very good customers and a few that are a bit too much. I'm a bit anal when it comes to file prep but some of my customers will stress on something really minor, then forget to proofread the damn thing.
Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

Quote from: Ear date=1459965256 link=msg=278846
Quote from: Farabomb date=1459964381 link=msg=278844
It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
         —Benjamin Franklin

My other job

Offline david

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Re: Downloads via Remote Desktop
« Reply #10 on: October 07, 2016, 12:28:12 PM »
Quote from: Farabomb date=1475851058 link=msg=284930

proofread the damn thing.


what is this "proofread" thing you speak of? 

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