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Author Topic: Downloads via Remote Desktop  (Read 1482 times)

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Offline frailer

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Downloads via Remote Desktop
« on: October 06, 2016, 07:55:55 PM »
One of our in-house dezingers uploaded4 large ZIP'd files to HighTail. SOP...normally not a real problem.
I get SMS around brekky time fr manager saying he's (via remote Desktop fr home), downloaded em into a folder where we access such jobs on their office server..

I get in to work..try to unZIP em, showing 'corrupted/can't open'.
He tries same thing (he's on a Windows machine in the office). Same result.

I go back down and re-download from links on her original emails. All goes swimmingly. She's on a Mac. I'm on a Mac.

Any ideas as to why this might be happening? Bear in mind he'll be terribly defensive and invoke the Shaggy defense if I imply it may be his route causing it.
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Offline Joe

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Re: Downloads via Remote Desktop
« Reply #1 on: October 06, 2016, 07:59:51 PM »
Quote from: frailer date=1475798155 link=msg=284910

One of our in-house dezingers uploaded4 large ZIP'd files to HighTail. SOP...normally not a real problem.
I get SMS around brekky time fr manager saying he's (via remote Desktop fr home), downloaded em into a folder where we access such jobs on their office server..

I get in to work..try to unZIP em, showing 'corrupted/can't open'.
He tries same thing (he's on a Windows machine in the office). Same result.

I go back down and re-download from links on her original emails. All goes swimmingly. She's on a Mac. I'm on a Mac.

Any ideas as to why this might be happening? Bear in mind he'll be terribly defensive and invoke the Shaggy defense if I imply it may be his route causing it.


That kind of indicates there was a problem with the upload to Hightail. Like maybe they closed the browser before they were completely uploaded. I have seen people do this before. Have them to upload again and make sure they get done.
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Offline Joe

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Re: Downloads via Remote Desktop
« Reply #2 on: October 06, 2016, 08:01:16 PM »
Or wait a minute...when you say "I go back down and re-download from links on her original emails. All goes swimmingly. She's on a Mac. I'm on a Mac." that after you re-downloaded them they unzip fine? If that is the case it's all on the manager.
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Offline frailer

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Re: Downloads via Remote Desktop
« Reply #3 on: October 06, 2016, 08:03:39 PM »
Yeah, my usual cryptic there Joe. Shoulda said... I successfully (re)downloaded her original upload.

I suspect there's a remote desktop/PC glitch happening.  He'll have none of it, of course.   :drunk3:
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Offline Joe

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Re: Downloads via Remote Desktop
« Reply #4 on: October 06, 2016, 08:05:49 PM »
Sounds like a PICNIC problem to me. :rotf:
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Offline Farabomb

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Re: Downloads via Remote Desktop
« Reply #5 on: October 07, 2016, 09:05:18 AM »
Yup, It's a faulty carbon unit.

I used to have a designer that would upload to the FTP and every singe time it would be corrupt. I sent nuts trying to troubleshoot it. Turned out she'd upload right at the end of the day then shut her computer off, not allowing it to upload. It took me a few months to figure that one out. Never underestimate idiots.
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Quote from: Ear date=1459965256 link=msg=278846
Quote from: Farabomb date=1459964381 link=msg=278844
It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
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Offline Joe

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Re: Downloads via Remote Desktop
« Reply #6 on: October 07, 2016, 09:19:39 AM »
Quote from: Farabomb date=1475845518 link=msg=284921

Yup, It's a faulty carbon unit.

I used to have a designer that would upload to the FTP and every singe time it would be corrupt. I sent nuts trying to troubleshoot it. Turned out she'd upload right at the end of the day then shut her computer off, not allowing it to upload. It took me a few months to figure that one out. Never underestimate idiots.


Whew....so it isn't just me! ;D
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Offline Farabomb

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Re: Downloads via Remote Desktop
« Reply #7 on: October 07, 2016, 09:54:17 AM »
I haven't had work from her in a while. Do you have a customer that told you "I have no idea what I'm going at all. I only know the basics but people pay me so I don't care." I've never wanted to reach through the phone and choke the life out of someone so much. You can guess what kind of dream ALL her files were.
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Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

Quote from: Ear date=1459965256 link=msg=278846
Quote from: Farabomb date=1459964381 link=msg=278844
It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
         —Benjamin Franklin
My other job

Offline Joe

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Re: Downloads via Remote Desktop
« Reply #8 on: October 07, 2016, 10:30:18 AM »
Is there another type of customer?
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Offline Farabomb

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Re: Downloads via Remote Desktop
« Reply #9 on: October 07, 2016, 10:37:38 AM »
Actually yes, I have some very good customers and a few that are a bit too much. I'm a bit anal when it comes to file prep but some of my customers will stress on something really minor, then forget to proofread the damn thing.
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Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

Quote from: Ear date=1459965256 link=msg=278846
Quote from: Farabomb date=1459964381 link=msg=278844
It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
         —Benjamin Franklin
My other job

Offline david

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Re: Downloads via Remote Desktop
« Reply #10 on: October 07, 2016, 12:28:12 PM »
Quote from: Farabomb date=1475851058 link=msg=284930

proofread the damn thing.


what is this "proofread" thing you speak of? 

:drunk3:
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