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Topic: Licensing update issue (Read 3982 times) previous topic - next topic

Re: Licensing update issue

Reply #30

I think we have a stall problem.
At least that wasn't in the "planes," thread.
"I'm not addicted to cocaine. I just like the way it smells."
– Richard Pryor

“Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut.”
― Ernest Hemingway

Re: Licensing update issue

Reply #31

After around 18 hours, I think we have a stall problem.
But you aren't short on patience.  :rotf:

I woulda been annoyed and got medieval on its ass an hour or so in.  :deadhorse:
"... profile says he's a seven-foot tall ex-basketball pro, Hindu guru drag queen alien." ~Jet Black

Re: Licensing update issue

Reply #32
Adobe probably isn't making enough money so they cut their internet service back to dial up. :rotf:
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Re: Licensing update issue

Reply #33

Nup. Frozen at 12%.

Compadre has emailed me some links to show problems people have been having. I may get to look at them this arvo; awaiting incoming right now, like Radar.

Ultimate solution will be to book IT guy to come up here, though it's a trek for him. He's managing the whole thing now, incuding the head office dezingers, who are running Yosemite, it seems, and having no troubles with regular signalled updates.
Fujifilm XMF/AdobeCC/PitStop Pro/Black Magic/ScreenPlateRite_Fujifilm ZP processless. 28" Komoris  |  Forgotten good guys: Dennis Ritchie, Burrell Smith, Bill Atkinson, Richard Stallman
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Too old for this.. but.. there's that question of income. And lack of it if I stop.
~~~~~~

Re: Licensing update issue

Reply #34

Nup. Frozen at 12%.

Compadre has emailed me some links to show problems people have been having. I may get to look at them this arvo; awaiting incoming right now, like Radar.

Ultimate solution will be to book IT guy to come up here, though it's a trek for him. He's managing the whole thing now, incuding the head office dezingers, who are running Yosemite, it seems, and having no troubles with regular signalled updates.

You should try killing that download and try starting it again. I've seen it do that many a time and just starting over and it works then. No guarantees but it could happen.
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Re: Licensing update issue

Reply #35
It happens on all platforms. I was updating my Nexus 7 yesterday and somehow the wires got crossed. I was trying to update amazon and for some reason it was trying to update a different app within it. Multiple reboots and it would still do it. Not until I cleared the cache did it sort itself and I was able to update.
Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
         —Benjamin Franklin

My other job

Re: Licensing update issue

Reply #36
I've had that before, I quit it after 12 hours (really let it run overnight) and restarted and it finished in about 3 hours the 2nd time.

 :banghead:
Prepress guy - doin' jobs one at a time

Re: Licensing update issue

Reply #37
I've had it happen too, on multiple machines, over the years. Had it happen on my iPhone, updating from my MBP a couple months ago. Killed it and started over... worked just fine.
"... profile says he's a seven-foot tall ex-basketball pro, Hindu guru drag queen alien." ~Jet Black

Re: Licensing update issue

Reply #38
Computers, like women, can be fickle at times. ;D
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Re: Licensing update issue

Reply #39
I haven't killed any women, but I have force-quit all processes and restarted a couple times.  :rotf:
"... profile says he's a seven-foot tall ex-basketball pro, Hindu guru drag queen alien." ~Jet Black

Re: Licensing update issue

Reply #40
I'm assuming that Adobe is responding to shitty download experiences by rolling out these progressively.

I'll try the photoshop one. (it's actually downloading and may well be OK. But no InDes or Acrobat Pro, of course.

The linked page shows July 31, so not that long ago

Would I be uncharitable to suggest that Adobe only wait for shit-storms of disgruntlement before they acknowledge a real problem?
Fujifilm XMF/AdobeCC/PitStop Pro/Black Magic/ScreenPlateRite_Fujifilm ZP processless. 28" Komoris  |  Forgotten good guys: Dennis Ritchie, Burrell Smith, Bill Atkinson, Richard Stallman
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Too old for this.. but.. there's that question of income. And lack of it if I stop.
~~~~~~

Re: Licensing update issue

Reply #41
How is Adobe releasing bad code going to be changed by them rolling out bad updates progressively? We've come to expect software that doesn't work out of the box now. Buy a new game and want to run home and play it? Better expect an hour of patches and updates.
Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety.
         —Benjamin Franklin

My other job

Re: Licensing update issue

Reply #42
I'm assuming that Adobe is responding to shitty download experiences by rolling out these progressively.

I'll try the photoshop one. (it's actually downloading and may well be OK. But no InDes or Acrobat Pro, of course.

The linked page shows July 31, so not that long ago

Would I be uncharitable to suggest that Adobe only wait for shit-storms of disgruntlement before they acknowledge a real problem?

I don't know where you are downloading from but the place you should be downloading them from is through Creative Cloud Desktop app. It is a small download and once you download you should see this in your menu bar.

[attachimg=1 width=400]

Click the icon, sign in and then under apps click the install button.

Download Creative Cloud desktop app
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Re: Licensing update issue

Reply #43
Thanks Joe; I guess we were on the wrong track. I'm willing to factor in numpty, from my end, but Adobe and 'opaque' go well in the same sentence.

Downloaded the ACCC app on my compadre's iMac; once launched it's opened an 'Installing Update' pane, which is now sitting on 1%. And not moving. WhyITF would it want to install an update to itself as soon as it's downloaded.  :shrug:

...am now trying the ACCC app download on mine, see if it does the same thing.
Fujifilm XMF/AdobeCC/PitStop Pro/Black Magic/ScreenPlateRite_Fujifilm ZP processless. 28" Komoris  |  Forgotten good guys: Dennis Ritchie, Burrell Smith, Bill Atkinson, Richard Stallman
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Too old for this.. but.. there's that question of income. And lack of it if I stop.
~~~~~~

Re: Licensing update issue

Reply #44
Probably because they are too lazy to put the updated app where it gets downloaded. Instead it just phones home after the install and gets the update. Or in your case tries to get the update. Do you have issues downloading from other places or just Adobe. Maybe it is all that water it has to go through to get to you. :rotf:
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.