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Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #15 on: October 04, 2017, 06:38:42 PM »
Quote from: DPSprint link=msg=294471 date=1507156058

nope only pitstop


Which is version?
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Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #16 on: October 04, 2017, 08:01:08 PM »
acrobat Pro DC and Pitstop pro 17

Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #17 on: October 04, 2017, 10:03:11 PM »
Same as mine. I just don't know how I got so lucky. :tongue:
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Offline Ear

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Re: Acrobat excessive RAM usage
« Reply #18 on: October 05, 2017, 12:30:34 PM »
Holy crap, DPS.. that's crazy! I haven't seen mine go that high. 

I know Acrobat/Pitstop will crash if you don't cmd+opt+j when you open it... wonder if that has anything to do with it?
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Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #19 on: October 05, 2017, 02:44:24 PM »
nope, the cmd+opt+j  is standard practice for me every time I open pitstop/acrobat now.... and I am well practiced many times a day.

...and you guys are lucky! LOL

Seems to be just a few of us with the same issue so far. Sometimes I know they test out new things on the smaller countries before releasing into the larger ones, Im wondering if that is the case, but I dont know where the others affected are from.
Though they must know about it by now cos those few of us have been complaining!


Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #20 on: October 05, 2017, 02:48:58 PM »
Quote from: DPSprint date=1507229064 link=msg=294529

nope, the cmd+opt+j  is standard practice for me every time I open pitstop/acrobat now.... and I am well practiced many times a day.

...and you guys are lucky! LOL

Seems to be just a few of us with the same issue so far. Sometimes I know they test out new things on the smaller countries before releasing into the larger ones, Im wondering if that is the case, but I dont know where the others affected are from.
Though they must know about it by now cos those few of us have been complaining!


Maybe it is just those in the South Pacific that are affected. Frailer can't even download CC. :rotf:
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Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #21 on: October 05, 2017, 03:08:50 PM »
lol yeah, poor frailer, he doesnt even know yet what he is missing!

Offline Ear

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Re: Acrobat excessive RAM usage
« Reply #22 on: October 05, 2017, 03:52:55 PM »
Spit-ballin' here but I read that there is a memory leak problem in Acrobat DC involving Sandbox, under Protected mode, in Security (Enhanced), Acrobat Prefs. Might not relate to your memory problem but it can't hurt to turn off Enhanced Security and see if it stops.


  • Problem: REGRESSION: Reader/Acrobat: With Protected View ON: Out of memory message prompts when open a particular PDF file.[3929632]


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Offline Ear

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Re: Acrobat excessive RAM usage
« Reply #23 on: October 05, 2017, 03:55:22 PM »
... you can also select the Acrobat process, in activity monitor and inspect it. You can see there how much real memory vs virtual memory it is using. As I understand it, Sandbox has something to do with file direction and virtual memory handling. My thought being, protected mode might be a bottleneck, causing a huge RAM load.
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Offline Ear

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Re: Acrobat excessive RAM usage
« Reply #24 on: October 05, 2017, 04:00:09 PM »
I also delete all the HP files. The HP print drivers, in the library, have all sorts of little snooper programs. Start viewing Open Files and Ports on active processes and you see the stinkin' hpProductResearch, and other such nosey little bugs poking around everywhere. Might be placebo but everything feels faster with the hp stuff gone. Took some digging to get rid of too... shit wanted to install and run from .trash, FFS. 

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Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #25 on: October 05, 2017, 04:35:11 PM »
Quote from: Ear date=1507233175 link=msg=294545

Spit-ballin' here but I read that there is a memory leak problem in Acrobat DC involving Sandbox, under Protected mode, in Security (Enhanced), Acrobat Prefs. Might not relate to your memory problem but it can't hurt to turn off Enhanced Security and see if it stops.


  • Problem: REGRESSION: Reader/Acrobat: With Protected View ON: Out of memory message prompts when open a particular PDF file.[3929632]




That is interesting. My "Enable Enhanced Security" is checked and I'm not having the memory issue. Well other than the memory loss in my brain.
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Offline Ear

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Re: Acrobat excessive RAM usage
« Reply #26 on: October 05, 2017, 04:45:53 PM »
Mine too, but I did notice it using a ton of virtual memory, for not much tasking. I turned mine off and will keep an eye on it. Just because we haven't been plagued with it doesn't mean we don't have memory leaks... maybe our system is just handling it a little better. Imma keep an eye on this
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Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #27 on: October 05, 2017, 05:55:46 PM »
Quote from: Ear link=msg=294545 date=1507233175

Spit-ballin' here but I read that there is a memory leak problem in Acrobat DC involving Sandbox, under Protected mode, in Security (Enhanced), Acrobat Prefs. Might not relate to your memory problem but it can't hurt to turn off Enhanced Security and see if it stops.


  • Problem: REGRESSION: Reader/Acrobat: With Protected View ON: Out of memory message prompts when open a particular PDF file.[3929632]




mIne is on too, will turn it off and see if it continues ;-)

I cant see any HP files on the list.

Offline Ear

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Re: Acrobat excessive RAM usage
« Reply #28 on: October 05, 2017, 06:00:36 PM »
I have been watching mine, with it off and have noticed little difference, but I wasn't having problems... that I was aware of. LOL

I suspect my HP files came from when I helped the boss troubleshoot a little office printer. But still, installer beware.
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Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #29 on: October 05, 2017, 06:13:12 PM »
OS X ships about eleventy trillion HP drivers in its installer. They really shouldn't be doing anything other than wasting disk space if you aren't using them.
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