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Author Topic: Acrobat excessive RAM usage  (Read 11549 times)

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Offline Tracy

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Re: Acrobat excessive RAM usage
« Reply #60 on: October 27, 2017, 11:47:51 AM »
Awesome! 

Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #61 on: October 30, 2017, 03:27:56 PM »
Quote from: sgrhill link=msg=295102 date=1509092099

I think I found the solution regarding my Acrobat Pro problem.
Please read the comments I've made on the Adobe forum.

cool... although I dont know if it will help in our case, most of us with the issue are using pitstop 17... would be frustrating if it was to do with pitstop though cos it does so much.

So I figured I would try a clean install of pitstop 17 (just in case) but it hasnt made a difference.
« Last Edit: October 30, 2017, 06:27:48 PM by DPSprint »

Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #62 on: October 31, 2017, 11:29:43 AM »
Oooops, it did it again.

I'm only getting it about once a week, should be grateful I suppose.


Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #63 on: October 31, 2017, 12:25:03 PM »
What is this CEPHtmlEngine?
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Offline Farabomb

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Re: Acrobat excessive RAM usage
« Reply #64 on: October 31, 2017, 12:28:12 PM »
Redtube plugin.
Speed doesn't kill, rapidly becoming stationary is the problem

I'd rather have stories told than be telling stories of what I could have done.

Quote from: Ear date=1459965256 link=msg=278846
Quote from: Farabomb date=1459964381 link=msg=278844
It's more like grip, grip, grip, noise, then spin and 2 feet in and feel shame.
I once knew a plus-sized girl and this pretty much describes teh secks. :rotf:
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Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #65 on: October 31, 2017, 12:29:58 PM »
Quote from: Farabomb date=1509467292 link=msg=295153

Redtube plugin.


Yep...porn can do that to a computer!
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Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #66 on: October 31, 2017, 01:31:36 PM »
Quote from: Joe date=1509467103 link=msg=295151

What is this CEPHtmlEngine?

mmmmm, googled it, dont have time to check it out but looks like a culprit...

https://forums.adobe.com/thread/1961935

Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #67 on: October 31, 2017, 01:40:01 PM »
Quote from: Joe date=1509467103 link=msg=295151

What is this CEPHtmlEngine?


its running 6 times on that list, one of those is taking up over 59mb.

Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #68 on: October 31, 2017, 01:47:58 PM »
I do have the CEPHtmlEngine in activity monitor if I launch InDesign or Photoshop but they go away when I close them. In your screen shot it shows it in Red as "Not responding" which could be a problem.
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Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #69 on: October 31, 2017, 02:06:44 PM »
I find that if acrobat stops responding, indesign follows and then any other adobe ones pretty quickly... I think they are probably the biggest ram users anyway

Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #70 on: October 31, 2017, 02:09:24 PM »
We have a few older macs here with only 8 gb of ram and running CC 2018 without the issues of running out of ram.
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Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #71 on: October 31, 2017, 02:15:27 PM »
yeah its friggen annoying... and TBH I dont think its anything to do with the computers or the RAM amount... it is really bizarre to just watch it climb exponentially over a couple of minutes from a gb to 30 and its only acrobat, nothing else ever does it, some sort of acrobat conflict must be causing it.
Just hope its not pitstop, but I cant work without pitstop so havent been able to try it without it installed to see if it is part of the issue.

Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #72 on: November 02, 2017, 08:01:36 AM »
Not regarding Acrobat, but regarding InDesign, this has happened 2x this week. Just upgraded to 2018 last week.

Ball started spinning, InDesign became unusable, checked activity monitor and watched the memory usage grow from 12GB, slowly up to 22GB. Had to force quit, took a screen shot after the force quit showing the memory pressure at the time.

Couldn't take a screen shot before the force quit.


Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #73 on: November 02, 2017, 08:03:41 AM »
sorry, wrong screen shot. Here it is.


Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #74 on: November 02, 2017, 08:50:32 AM »
Last screen shot doesn't show InDesign. And it shows you are only using a little over 5 gb of your 16 gb of ram. That seems normal to me.
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