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Author Topic: Acrobat excessive RAM usage  (Read 15874 times)

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Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #75 on: November 02, 2017, 09:18:09 AM »
No, this was after quitting Indesign, you can see how high the memory pressure went (the red stuff at the bottom) before quitting.

Tried to take a screen shot at the time but my computer was pretty well unusable with the spinning ball and all.

Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #76 on: November 02, 2017, 09:23:55 AM »
I see. So you only Force quit InDesign? Everything else was OK after force quitting InDesign? What was going on in InDesign at the time the memory usage went up?
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Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #77 on: November 02, 2017, 09:33:39 AM »
Quote from: Joe date=1509629035 link=msg=295211

I see. So you only Force quit InDesign? Everything else was OK after force quitting InDesign? What was going on in InDesign at the time the memory usage went up?


Yes, only force quit InDesign, the beach ball was spinning, application unusable. Force quit, re-opened and all was fine.

Still running now. Watched the memory go up like a balloon in the activity monitor. Have seen this in Acrobat but never Indesign. Previously have had very few crashes with inDesign, like maybe once every 2 weeks or so.

Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #78 on: November 02, 2017, 09:34:42 AM »
Quote from: Joe date=1509629035 link=msg=295211

I see. So you only Force quit InDesign? Everything else was OK after force quitting InDesign? What was going on in InDesign at the time the memory usage went up?



Was exporting pdfs at the time the ball came up.

Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #79 on: November 02, 2017, 09:44:41 AM »
Its just a ram-sucking mother-%$#@&#! situation.

Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #80 on: November 02, 2017, 09:50:33 AM »
Were you able to export the PDF after restarting InDesign?
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Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #81 on: November 02, 2017, 09:59:24 AM »
Yep, all back to normal. Like it never happened.

Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #82 on: November 02, 2017, 10:04:36 AM »
So we can call it an undocumented feature?
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Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #83 on: November 02, 2017, 10:09:25 AM »
Quote from: pspdfppdfxhd date=1509630281 link=msg=295214

Its just a ram-sucking mother-%$#@&#! situation.



I call it that. (above).

Offline Joe

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Re: Acrobat excessive RAM usage
« Reply #84 on: November 02, 2017, 09:14:13 PM »
Try this and see if it helps the InDesign problem.

https://helpx.adobe.com/indesign/kb/crash-fixes-october-2017-release.html
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Offline pspdfppdfxhd

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Re: Acrobat excessive RAM usage
« Reply #85 on: November 03, 2017, 10:33:37 AM »
Cool Joe, I'll give it a go.

Offline sgrhill

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Re: Acrobat excessive RAM usage
« Reply #86 on: November 11, 2017, 05:13:48 AM »
Quote from: sgrhill date=1509092099 link=msg=295102

I think I found the solution regarding my Acrobat Pro problem.
Please read the comments I've made on the Adobe forum.

Unfortunately the memory leak problem is 100% back. ;-(
My colleague worked problem free for a week. I've installed CC 2018 on his iMac and after this install Acrobat becomes very memory hungry again. (I don't know if this action is related to the problem.)
Back to square one.

Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #87 on: November 12, 2017, 02:15:51 PM »
Quote from: sgrhill link=msg=295503 date=1510395228

Quote from: sgrhill date=1509092099 link=msg=295102

I think I found the solution regarding my Acrobat Pro problem.
Please read the comments I've made on the Adobe forum.

Unfortunately the memory leak problem is 100% back. ;-(
My colleague worked problem free for a week. I've installed CC 2018 on his iMac and after this install Acrobat becomes very memory hungry again. (I don't know if this action is related to the problem.)
Back to square one.

do you have preps installed at all? Im curious...
I dont think it is a cause but most people with the problem do have it installed

Offline sgrhill

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Re: Acrobat excessive RAM usage
« Reply #88 on: November 13, 2017, 10:31:11 AM »
ThnX for thinking with me.
No, my colleague doesn't have that software installed.

Offline DPSprint

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Re: Acrobat excessive RAM usage
« Reply #89 on: November 13, 2017, 03:52:52 PM »
Quote from: sgrhill link=msg=295521 date=1510587071

ThnX for thinking with me.
No, my colleague doesn't have that software installed.

ah well, thats interesting to know it happens without preps as well